7.7
pretty bad- Typical Repair Cost:
- $290
- Average Mileage:
- 28,800 miles
- Total Complaints:
- 266 complaints
Most common solutions:
- replace brakes (139 reports)
- let's all complaint to the top! (24 reports)
- replace brakes & rotors (21 reports)
- not sure (18 reports)
- class action suit (15 reports)
- dealer fixed free of charge (13 reports)
This problem may be covered under warranty. Ask your Honda dealer.
« Read the previous 20 complaints
My 2009 Honda Accord it the worst car I've ever owned. I noticed my brakes squeaking a few months after purchase took it back to the dealership and repair person said there was nothing wrong. About 4 months later the back breaks began making loud screeching noise. My husband took it back to dealer and they said my rear brake pads needed replacing along with the rotors. Just took it back again last week and had to have my front brakes and rotors replaced. I've only had this car for one year. 25,000 miles. Also i think that my back speakers are blown. This is the worst car I've ever had. Only interested in classaction law suit or seeking private attorney and trying lemon law. Will never buy another Honda. Worst care ever!!!!!!!
- dcurtis, Terry, MS, US
We are a first time Honda Car owner. We purchased our Honda Accord LX after extensive research which included Consumer Reports. At approximately 18K miles, we were informed by the Honda Service Department that our back brakes were down to 10% remaining on the rear brake pads. At 23K miles, the Honda Service Department advised that the brakes needed to be replaced. I complained to no avail to the Dealership and to Honda America who advised that they stand by the engineering and workmanship of their product and this is a normal wear and tear item. Our driving habits are daytime highway miles and for rear brake pads to worn out at 23K is ridiculous and non-standard for the auto industry. We own a 2000 Infinity I30 which required its first brake pad replacement at 110K miles, (actual need, not manufactures recommendation). Honda has a good reputation for producing quality products; I hope they will seize this opportunity to build brand loyalty by doing what is right for the owners of their 2008 model year Honda Accord. If not, I will never buy another Honda manufactured product.
- Norris C., Allen, TX, US
The brakes on my 2009 Honda Accord, purchased at "Courtesy Palm Harbor Honda" (what an ironic name) started squealing badly at 19,000 miles. I have noticed for the past three months that the car seemed to actually slow down more than normal when I take my foot off the gas -- as if the brakes were not fully released. I've also noticed reduced fuel efficiency. About a week ago, the brakes started squealing badly, as if the pads were fully worn. I figured the problem couldn't be the brake pads at 19K miles, so I brought it in to the dealer today. Turns out the rear brake pads ARE completely worn down and it is the service technician's opinion that the cause is my style of driving -- NOT a defective Honda problem. After telling him that I drive with only one foot (I don't hold my left foot on the brake pedal while driving) and that my daughter says I drive like an old lady (in other words - NOT aggresively), he stated that Accords are built with Autobahn quality, high-performance brake parts that are really soft for enhanced braking ability. I told him that I hardly feel that this base-model Accord would be considered a "high performance" vehicle. Nevertheless, the "soft / high-quality pads" and my driving style was his reason for the premature wearing of the brakes. I've owned 15+ cars in my life time and have never had brake pads wear down in less than 40,000 miles - especially REAR BRAKES! Nevertheless, the dealership, "Courtesy" Palm Harbor Honda, refused to fix the problem or even offer a discount on their $189 charge because they're claiming it's a regular maintenance fix. I told the tech that after doing extensive research, I found out that this is a very well-known problem with Accords and I told him that he and "Courtesy" Palm Harbor Honda knew this. He said his hands were tied and he couldn't offer me any relief without HONDA Corp's. blessing. I'm a single father of three children. I purchased a new Honda because we have ONE car in my household and ONE driver. I can't afford to have car problems because I'm responsible for getting my children to and from school, sports events, church... and I have to drive to work every day. THAT'S why I purchased a NEW HONDA. Live and learn. If anyone out there is considering purchasing a Honda, PLEASE research known problems first. Tonight I will be under my car fixing my own brakes. I have yet to find the part in stock anywhere withing 80 miles of me - it seems there's a run on this part - everyone's having the same problem -- bunch of aggressive drivers out there I guess.
- markrun26, New Port Richey, FL, US
2009 Accord with 14,000 miles and the dealer tells me the rear brakes are worn out and rotors are warped.He tells me the front are 80% but the rear wear out faster. This is normal wear and tear.I tell him I am a certified auto mechanic and he is wrong. After a colorful meeting with the service manager the truth comes out.Honda is aware of the problem and if your car has less than 20.000 miles on it Honda will pick up 1/2 of the $316.00 tab. I called Honda in Califoriina and filed a complaint. They gave me a complaint number. Only if enough people complain will Honda step up to the plate. SHAME on Honda. This is my 4th Honda and my last if they dont make this right.
- Tom B., Walpole, MA, US
BUYER BEWARE!!! I have been an a FAN of Hondas ever since I was able to drive. I have owned 11 and 2 of them I bought brand new. But even the used one's I purchased in the past have ALWAYS BEEN SO RELIABLE!!! UNTIL NOW..... I purchased an 09 Honda Accord last November and obviously ASSUMED this car would be just as reliable as the rest.... NO WAY!!! I only had about 11,500 miles on this car when I noticed an irritating squeaking noise coming from the brakes. I ASSUMED that it must be dirt or something, but NEVER IMAGINED that I might ALREADY need NEW BRAKE PADS.... AT 11500 MILES!!!! So when I took it to the dealership to get the noise checked out, that's when the service guy told me that its been a RECURRING ISSUE with the majority of the "new bodystyle accords from 08 on due to Honda changing out their PERFECTLY FUNCTIONAL usual brakes which were disk in the front and drum in the rear, to 4 wheel disk brakes" WHICH ARE HORRIBLE!!!! He THEN TOLD ME that this won't be a 1x issue, and that I will need to CONTINUE TO CHANGE OUT MY BRAKE PADS EVERY 10-15 THOUSAND MILES FROM HERE ON OUT!!! I was LIVID!! Who had ever heard of brakes that go bad EVERY 10-15 THOUSAND MILES???? ESPECIALLY A HONDA! After getting really worked up about this issue the service guy came back and offered as a "1x COURTESY" that he would change them out for free for me... JUST THIS TIME" Which was fine, for now... BUT COMPLETELY IGNORES THE ISSUE AT HAND! What is defective about this new and IMPROVED SYSTEM???? Then when getting my car serviced at another dealership, I found out that yes, not only are the brakes a KNOWN ISSUE, HONDA IS GIVING THEIR DEALERS INCENTIVES TO REPLACE THEIR CUSTOMERS CRAPPY BRAKES... THE 1ST TIME, but they won't do it again!!! IT SOUNDS LIKE A RECALL WAITING TO HAPPEN AND HAD I KNOWN ABOUT THIS ISSUE PRIOR TO PURCHASING MY CAR, I HATE TO SAY IT BUT I NEVER WOULD HAVE BOUGHT IT! THAT IS ABSURD, MY PREVIOUS HONDAS BRAKES LASTED OVER 85000 MILES ON THE ORIGINAL BRAKES!!! I DEFINITELY FEEL HONDA IS TRYING TO COVER UP A BIG BOO BOO ON THE NEW ACCORDS!!!
Update from Jul 8, 2010: Well once again, the brakes went out!!! It only took a little over 10000 miles and POOF! DOWN TO THE METAL ALREADY! I have been a DEVOTE Honda fan since BEFORE I could even drive! I have owned 10 Hondas and been extremely happy with them ALL! It's such a disappointment that Honda has let down SO MANY OF US with their poor brake design, but even more with their initial refusal to acknowledge it! I feel lucky though because although I have had to deal with the inconvenience of getting the brakes fixed 2x already before the car even had 24000 miles on it, I found an AMAZING service guy at Escondido Honda! HE WAS AWESOME! Hands down the BEST service guy I have ever dealt with! BOTH TIMES he replaced my pads NO CHARGE! He even rotated my tires and installed some after market head lights I had FREE!!!! So for any disgruntled Honda owners living in San Diego, I TOTALLY recommend taking your car into Escondido Honda and requesting "Jeff" to take care of you. HE IS AWESOME!!!!
- jenp, Carlsbad, CA, US
We should all write to: Mr Takanobo Ito President & CEO Honda Motor Co. Ltd. 1-1 Minami-Aoyama 2-Chome Minato-ku Tokyo, Japan 107-8556
Directly to the top, after all this should be embarrassing to them. Poor engineering is never an excuse, poor management is even worse. I bought Honda because I trusted them, now they must repair their tarnished immage, I say we all write a request for this repair, and for a solution to this giant problem they have caused.
- jeand, E Rockaway, NY, US
Brakes had to be replaced within the first year of buying a new Honda Accord EX-L 4 Door Sedan. This is first time, I'm spending money on a brand new car for repairs. Dealer (Herson Honda, Rockville, MD) blamed the manufacturer and charged me $257 dollars for the repairs. No support from the manufacturer. My last Honda. Very bad experience with this car. The pickup also sucks.
- hundal, Rockville, MD, US
I have the same problem as everyone else with their rear brakes. My car has 20K miles and has completely exhausted rear brakes. The front are fine. A mechanic told me after a brake inspection that he heard Honda Accord 2008 and 2009 were all having premature brake wearing and that Honda was aware of it. Before I paid to get new brakes I should take it up with the dealership. Don Jacobs Honda in Lexington, KY told me that Honda is aware of the problem and is replacing brakes under 10K for free and splitting the cost of brakes on 10K-20K. I'm guess I'm screwed because I have 20103 miles on my car. Is there going to be a recall for this, or should I just replace?
- jenniferky, Lexington, KY, US
As everyone has said before, the rear brakes are completely worn at 15,000 miles! I complained at the 7,500 service that they were squeaking, and the brakes measured at 8mm for the front and 4mm for the rear. At 15,000 miles, again 8mm for the front and 1mm for the rear! I'm obviously not braking hard if the front is not worn much. This really needs to be a recall!
- kentl, Atlanta, GA, US
My rear brakes needed to be replaced with just 13,000 miles on my car. Honda had the audacity to charge me a $68 "inspection fee" to tell me this, even though they acknowledge that this is a known problem. Instead of paying their absurd price, I bought the brake pads for $70 from their service department and replaced them myself. They would not cover the premature wear under warranty.
- bberzin, San Francisco, CA, US
I have leased my 2009 Honda Accord Coupe with VSA for 13 months with 15,900 miles currently. Visited the dealership service department for the recommended 15,000 mile service. Told the rear brakes need replacement, the service tech stated " This is a common problem on the Accord, we can have the brake service completed for you in 45 minutes". I stated "If this is a common problem I would gladly have the brake service completed if Honda paid for the parts". Service tech said I have to check with the service manager. A few minutes went by and the tech returned, "The service manager said because the vehicle has VSA, that the brakes wear out very quickly and that Honda would not offer to cover the cost of parts. But, because this is a leased vehicle do not put on after market brake pads at another service site". No where in the Honda vehicle manual is it stated that there would be early brake wear and required replacement if your vehicle has VSA.
I am in the process of contacting Honda America by phone, by fax and by certified letter. As Honda drivers we should have been made aware of this problem and should receive the work and parts gratis by Honda.
- Jim B., Poughkeepsie, NY, US
Took my car to the dealer for a regular maintenance appointment and was told that my rear brakes were 80% worn down. I found this insane as the total mileage on the car was only 14,800 and rear brakes wear down slower than front brakes. According to the dealer my front brakes were fine, only 20% worn down. I complained to American Honda and was told by their client rep that they are aware of the issue, it is a system design problem as the car is to heavy for the size of brake pads.
- vxr2, Pacifica, CA, US
At 20,000 miles, the rear brake pads were found to be worn to the indicator on the inside shoe. The dealer said it was my responsibility, though he admitted that this is a common issue that Honda is "looking into." Of note, I also inspected the front pads, which were almost brand new. I am now wondering if the rear pads are doing all of the work! I guess I'll wait around for Honda to say "sorry."
- Robert M., Knoxville, TN, US
I took my 2009 Accord in for the first scheduled maintainence and the brakes had "Plenty of Life" and then 1 1/2 months later I needed rear brakes at 18,000 miles and it is going to cost $350. This is CRAZY. The dealer sound as if he was reading a script as he went from the bad driving conditions in the DC area, then they are not sure of my driving habits and lastly how there are people who replace brakes every 12,000 miles. You would have to be riding your brakes with your foot on the gas with the parking brake on to need REAR brakes every 12,000 miles.
This is my 4th car in the DC area and my last Accord required rear brakes after 100,000 miles. Honda is now standing ON its name and NOT BEHIND it. They know people buy Honda vehicles and recommend them to their friends and family but now they have found a way to make up for the lost in sales by making a part that is not a road hazard and falls under "Normal Wear" - so they don't have to do a recall.
GO INTO THE DEALERSHIP TO COMPLAIN. To avoid losing customers they will offer a free services on the first set of brakes. I have personally told my friends and co-workers not to buy a Honda. Two of them are now in the market for a car and are glad to get the warning. I also attached the link to this website so everyone that has complained has help them to avoid this problem. By the way, I am in the market for a new car. If you have one do what I'm doing, trade it before the value of the Honda really starts to drop.
Update from Nov 13, 2009: At 21,000 the rear rotors needed replacement. Toyota advertised 2.9% financing and I took this piece of junk over to them. It is now on Toyota's lot. I have a 2009 Highlander now and it opened my eyes to the fact that it took longer for the Accord to start and the rear window to clear. I am notifying all of my friends not to buy an Accord but to look on www.carcomplaints.com to research a car before buying. I am also putting your website on my Facebook letting people know to look up the complaints on the 2008 & 2009 Honda Accords.
- nicelydone30, Laurel, MD, US
11,400 Miles and had to replace the rear brake pads!! This is my first Honda and I've only had it 1 year. I am extremely disappointed with Honda for allowing this known problem to continue and not declare a recall. It cost me $205 to have the rear brake pads replaced with the same type (which will last just as long). The dealer can't do anything about it and told me to call American Honda. I'll give them one chance to refund my money. If they don't, I will return the car and drive my '99 Camry that I was saving for the kids.
- Bill B., Castaic, CA, US
Took my 09 Honda accord to dealer for routine oil change and was told my break pads needed to be replaced at 26k miles. I've owned 6 previous vehicles, mainly Fords and have never had a break problem this early on. My breaks on my Lincoln lasted me 123k miles before I needed the break pads replaced. All my driving is highway driving. Anyways, the service adviser at Howdy Honda advised me the cost would be $198 and when I said "no thanks, that is beyond my budget," she came back and said "my service manager says he will meet you half way on the cost." My thoughts initially were I see advertisements for all four break pads for $99 all day long, why would I pay $200 at the dealership. Not only that but why would the service manager offer to comp half the cost???? Either they know this is a problem, or they were trying to get over on me from the start.
- rlc1979, Austin, TX, US
I have been to the service department with my new 2009 accord five times. First the brakes now the vibration at certain speeds they say it's the tires, which they have not replaced. Today they are replacing all brake pads and rotors. Still no new tires so how are they fixing that issue?? This should not be happening with a new vehicle. Honda should do something, like fix this issue. I'm sure a class action law suit would get them motivated.
- kerlee, Greenville, SC, US
AFTER ONLY 18000 MILED MY REAR WHEELS STARTED TO SQUEAK AND I TOOK IT TO THE DEALER ONLY TO FIND OUT THAT MY REAR BRAKES WHERE GONE. THEY WANTED TO CHARGE ME BUT I NEGATED IT AS A WARRANTY ISSUE AND THEY COVERED IT UNDER WARRANTY.
- REZA G., BIXBY, OK, US
I have had the same brake problem with my 09 Accord V6. My car has been in for service too many times to count. I DID FILE FOR THE LEMON LAW. For those of you out there that has inquired about a lemon law attorney, you do not have to pay for this service. They get paid if you win your case, so keep searching in your state for an attorney as this. My first break problem was the day I drove it off the new car lot and it has been almost a year & and guess what - problem NOT resolved. They have replaced pads (numerous times), rotors - machined numerous times, brake calibers replaced, countless visits that they couldn't find anything wrong but the car still made noise, now the abs module has been replaced. Oh, did I forget to mention that my car has 12,000 miles on it now and this had been going on since 85 miles. Every time I get in the car to go somewhere another light comes on in the car. I'm am so scared to drive it with the abs light on. According to the manual this means that there is a malfunction with the brakes, but Honda says just don't drive like speed racer and you'll be fine - what the heck??? Can you believe that? Everytime I get in this car, I say a short prayer to please let me get there and back safely. This has been the worst purchase I've ever made. This was my first and MY ABSOLUTE LAST HONDA I WILL EVER OWN! To this very day - my brakes do not function properly.
- gpa, Littlestown, PA, US
I took my car in for a warranty repair for a problem I had with the steering column. Under warranty so the repair was free. I thought it was weird that I had a problem already but it was under warranty so no sweat. While they were fixing it the service guy called me and said my rear brakes had about 15% life remaining. I thought to myself yeah right they are just trying to make up some of the labor cost on the warranty work. So I blew it off. Then my wear sensors started squeaking and my first thought was oh great the guy bent my wear sensors. Then I looked up this site and I found all of these complaints.
I filed a complaint with the bbb autoline and they Honda contacted me within a few days. they offered to split the cost with me to replace the rear brakes. $100 parts a labor. Not good enough...I refused the offer and am replacing the pads myself. I plan to drive my car for the next 10 years. This is going to be a pita every year.
I had a 1996 Honda accord and loved the low maintenance that that car had. That is why I bought another one. They really screwed up on the engineering on the rear brake pads on my 2009 accord. Worn out at 22000. What a joke! It seems to me that they made the brake pads too tiny that they wear out way before the front pads. I am no longer recommending Honda cars to anyone. I used to be their advocate and word of mouth is powerful.
- Robert F., Lewisville, TX, US