10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 11,515 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I leased a new 2010 Accord ex 4-cyl. On the drive home from the dealer I noticed the seat was not to my liking and tried to adjust it to no avail. The discomfort caused by the lumbar support in the active restraint system in the front driver's seat is intolerable. As others have noted, it is very noticeable on long drives over an hour and may cause a safety issue by the distraction it creates due to constantly shifting around trying to find a comfortable position. I have contacted Honda of America and have gone back to the dealership several times with no solution. I'm dismayed by Honda's lack of response to this problem and specifically to my complaint with a 'sorry'. I'm now experiencing back pain which I've never had until driving this car around for the last two years.
- Centennial, CO, USA
I have owned this car for a little over a year. The front seats are so uncomfortable they makes me tense know I have to get back in it. After riding for a short distances my neck and back hurt. How could a company make a new car and put such horrible seats in them. The back seat ride better than the front seat.now if I could only drive sitting in the back seat. The car might run well and get decent gas mileage but I would never purchase another Honda. If they used real people riding in these seats they would have corrected this problem before placing them in their cars. Honda please correct this problem.
- London, KY, USA
The 2010 Honda Accord headrests lean forward at such an extreme angle that they cause a significant number of drivers enough discomfort that they (myself included) frequently modify or remove them completely, nullifying any safety gains that might have been realized with a forward-leaning design. NHTSA standards should require manufacturers to allow drivers to adjust the headrests to a comfortable position to avoid drivers modifying or removing them entirely.
- Monrovia, CA, USA
Having owned 6 Honda over several years. This is the most uncomfortable car I have ever owned. I can only drive it for short distances otherwise I get backaches and also bothers my hip.
- Oregon, OR, USA
Driver's seat lumbar design causing driving safety issues note: It seems that this problem is more prominent for male drivers versus female drivers. This problem has become so bad that I refuse to drive it past 1 hour on the road; it just doesn't happen. Why is this so? because the driver's lumbar is improperly designed....my statement comes from experience of personally having several vehicles over the past 30 years in addition to driving rental vehicles on a very frequent basis (I typically place more miles on rental vehicles than my personal vehicles) ' and I really do enjoy driving vehicles on long trips when driving the vehicle I literally get a 'pain in the back'. I have made multiple seat adjustments with no success. The lumbar area becomes very painful where it forces me to get off the road to rest the back. If I do not do this I become irritable (doesn't go over well with my spouse or the family) and starts impacting my driving ability. I have taken measures to wear a flexible back brace that provide additional comfort, but that only lasted another hour prior to the 'pain in the back' returning. This is unacceptable (& I have never done this with any other vehicle I have owned or rented) I have communicated to my wife (it is her vehicle) that I will no longer drive the Accord ex-L except on short trips (less than 60 minutes). The physical pain (legs, back, hip, etc.) the seat causes is unacceptable and needs resolved prior to my giving it another chance. I have done significant research since the purchase looking for fixes, etc. Including inquiring with dealership and speaking with Honda customer service with no assistance. The last result from the dealership was that the engineer did also experience the problem, but could not proceed further as Honda did not have a 'tech note' on the problem. I spoke with Honda customer service (the 800 #) again on Friday about this with little success. Any help would be appreciated as this is unacceptable.
- Cumming, GA, USA
First time I took my Honda Accord on a trip was January 2010, from Idaho to L.a. and back. By the time I got home, I had such a problem with my right leg that I had to have surgery to repair a knot behind my knee. This car has the worst front seat of any car I have ever owned. I too cannot believe that Honda, a company I have always trusted, would not fix this obvious flaw in design. I cannot take this car on another trip.
- Nampa, ID, USA
After 9 years of perfect satisfaction with a 2001 Honda Accord, I purchased a new 2010 Honda Accord on 08/2010. Loud whining noise started after approx. 1000 miles of driving. Heard whine, loud and consistent on startup and the whine intensifies as the engine warms with driving. Dealer replaced power steering pump on my third trip to Honda service.noise continues even louder with new pump. A return trip to Honda dealer I was told it is a noise characteristic of this model. The nerve racking whine is deadened only with the radio vol. Turned up. Two other problems create very stressful driving conditions. The head rest extend too much forward creating severe neck strain and the stiff feel in the seats require constant shifting of position. I will never purchase nor recommend a Honda to anyone. My main concern now: Is this whine an indicator for an unsafe situation or for a more serious mechanical problem?
- Citrus Heights, CA, USA
Driver's seat on 2010 Honda Accord causes severe back and neck pain after 15 minutes in the seat.
- Washington, DC, USA
Front driver and passenger seats are extremely hard and uncomfortable. There's a hard piece of plastic that runs the width of the seat that digs into thighs/buttocks and causes chronic hip/back pain and sometimes numbness. The seats are also too long which causes the front of the seat to dig into the back of knees. The headrest pushes head/neck forward in an awkward position which also causes neck and shoulder pain. There are no adjustments that can be made to remedy these pains and discomfort. Just driving or riding for short distances cause this discomfort/pain. Now, after 6 months of driving the car, the back/hip pain for me and my 16 yr old son is deemed chronic and there is really no relief other than not drive or ride in the car and we don't have another car. Honda should come up with a solution and at least offer an affordable fix. Numbness and pain of this sort for drivers is dangerous.
- Plano, TX, USA
I have a 2010 Honda Accord exl. The driver seat is very uncomfortable and could possibly cause accidents by making the driver squirm around in the seat on long drives. Honda does not have a inflatable lumbar support, but a cheap piece of plastic that digs into the drivers back. This causes the driver to have to constantly squirm around on long drives to try and get comfortable enough to get there. The lumbar support feels like a brick in the drivers back making it hard to Focus on driving. I've heard of owners removing from the driver seat, the back of the seat and then removing the cheap piece of lumbar support plastic to get the brick feeling out of there back. I do not suggest this but want to make the NHTSA aware this is happening. Beside the seat problem the Accord is a good car, but I'd like to see a NHTSA investigator rent a 2010 Honda Accord exl and drive it for a few days, then take it on a long trip. See how your back feels then.
- San Jose, CA, USA
The front seats are the most uncomfortable seats I've ever experienced. The front of the seat doesn't adjust downward enough and hits the wrong pressure points under the thigh, thus cutting off circulation in the leg. The seat is also too long and hits at the back of the knee right where your leg bends. The seat belt buckle hits and presses against the leg right where the leg/hip bends. This too cuts off circulation to the leg and makes it very difficult to walk when you get out of the car. I've been experiencing both leg, hip and back pain shortly after getting my new car. This is a major problem since I'm in the car for a very long time period on a daily basis.
- Queensbury, NY, USA
2010 Honda Accord LX, driver seat is defective. Seat is extremely uncomfortable. Lower lumber region of seat has a hard piece of plastic protruding into the lower cushion of the seatback. Causing lower back pain.
- Sewell, NJ, USA
Headrest complaints. Trying to buy a new Accord 2010 or 2011. Headrests force the neck into an uncomfortable forward position. 2005 Accord was perfectly comfortable but has been totalled and trying to get a newer car but it seems all the headrests have that forward thrust.
- Salem, VT, USA
Seats in 2010 Honda Accord are very uncomfortable. They are hard and cause driver to move seat to remain comfortable.
- Phoenix, AZ, USA
Very uncomfortable seats are a distraction while driving. Need to use cushion or padding to drive long distances.
- Delaware, OH, USA
My 2010 Honda Accord seats are so bad my back hurts all the time now, the lumbar jams in to my lower back and the headrest pushes my head forward. This is something that you find out after a few days of driving and then it's to late the dealers got you and when you complain they try and upsale you with a huge loss on your new car or you get sorry about your luck we've never heard of this. I started to drive my 1996 Explorer to relieve my back pain and let my new Honda sit in the garage. So much for saving fuel, and now I have a car payment on top of it.
- Middleburg, FL, USA
Driver seatback: Too much outward arch right in the center of it that digs into driver's back. Safety hazard due to discomfort and physical pain during a mid to long driving range and the distractions it creates.
- Springdale, AR, USA
The seats on the 2010 Honda Accord ex 4cyl which I just purchased new are so constructed that after driving it I have had to consult my doctor and receive extensive treatment from a physical therapist! I have a 2001 Honda and just sold my 1988 Honda and they did not have this seat defect. This is a serious matter: I can't drive or ride in the car. A search online discloses that many people have suffered from these badly designed seats.
- Olympia, WA, USA
- Alpharetta, GA, USA