10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,992 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I noticed noise, wheel vibrations and steering problems. The Honda service department said that I had a bad wheel bearing on the left side and replaced it. After I received the car back from the shop, I noticed the car was pulling to the left, wheel vibrations, loose steering wheel and making noise. The car did not shift between gears properly and fluctuated between rpms randomly (even when at idle). I took it back to the Honda service department. This time they reset the computer in the car and performed idle relearn procedure; adjusted the toe on all four wheels. They also found that the rear rotors were out of round and "machine rear brake rotors" but reused the brake pads. I do not feel safe in this vehicle. I have scheduled another service appointment for 8/28. However, I am still having the idle RPM, shifting problems, wheel vibration issues, steering problems, noise issues as well as several other problems. This manufacture should be forced to issue a recall.
- Pittsburgh, PA, USA
The contact owns a 2012 Honda Accord. The contact stated that while driving 65 mph, the steering wheel vibrated. The vehicle was taken to the dealer who balanced the tires and resurfaced the brake rotors. The failure recurred also when attempting to brake. The manufacturer was made aware of the issue and stated that the vibrations were a normal characteristic of the 2012 model Accord. The current mileage was 11,895. The failure mileage was 10,394. Updated 09/26/12 the consumer stated the VIN on the vehicle is not the same as the VIN on the signed lease agreement. Updated 09/27/2012
- Mebane, NC, USA
I am into my first year of leasing this new vehicle. I have brought it to the dealer for repairs 3 times. It has been confirmed by the dealer/shop that the vehicle has a "definite shimmy" shaking of steering wheel at highway speed. ( 60-65 ). they have done all the necessary steps to repair this problem and nothing has worked. I have called Honda mfg and filed a report as well. I was told by the mfg, they would look into this problem. I was also told by a Honda rep. That it may be a "characteristic" of some Accord. I feel as a consumer this would be unsafe to drive. I don not feel safe driving this vehicle. Also, the A/C has been worked on 3 times as well, and still not working properly. Why can't the dealer authorize a replacement when it has been confirmed" why would the dealer even let me leave lot knowing it has a definite problem? shouldn't safety come first for all"
- Mebane, NC, USA
The contact owns a 2012 Honda Accord. While driving approximately 65 mph, the contact noticed shaking in the steering wheel. The vehicle was taken to the dealer for a diagnostic test. The technician balanced the front tires but the failure continued. The contact took the vehicle to the dealer three more times. The technician balanced all four tires and replaced the front driver's tire. The last time the vehicle was taken in the technician stated that he would replace all four tires. The vehicle was not repaired. The approximate failure mileage was 35. Updated 09/21/12 updated 09/27/2012
- North Kingsville, OH, USA
I have purchased a new 2012 Honda Accord SE model with VIN [xxx] on January 19th 2012. I purchased my vehicle from riverside Honda through foothill federal credit union. Ever since, I have been experiencing nothing but nightmares. I have followed the recommended manufacturer's break in period format step by step. Three days after the purchased, I drove the vehicle on the fwy and noticed a weir, uncommon and rather disturbing shimmy on the steering wheel between 65 to 75 mph. My vehicle is unsafe and unfit to be driven on freeways. I needed your help desperately to prevent a catastrophic event. The safety of my family, community and public are at risk. I have acted and proceeded as indicated. I have brought this shimmy issue to the Honda dealers. I have brought this shimmy issue to american Honda. I have driven the vehicle with a Honda adviser and a field rep. In both cases, the shimmy has being identified, noticed and established. Yet, noting has been done to correct the problem. An identical vehicle was driven with the american Honda filed rep. No shimmy was identified, proving Honda wrong. The american Honda field rep that test drove my vehicle stated that he was going to help me. He stated that sometimes cars have been found to have the wrong tires installed. He was to check for recalls, bulletins and what the engineers from Honda will advise him on my case. He offered to care of the paper work. I trusted him. He was going to send me a copy of what we have discussed together. The field rep made one statement verbally to me and wrote a totally different scenario on the paperwork. I have being lied to, mislead, and deceived as a consumer and as a human being. I am asking in the most humble way for assistance. American Honda must take responsibilities for the defective vehicle they have built. It is their duty and social responsibility. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Altadena, CA, USA
- Chattanooga, TN, USA