10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
14 / 0
Average Mileage:
34,068 miles

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« Read the previous 20 complaints

problem #7

Aug 282013

Accord 4-cyl

  • 33,200 miles
Got hit on passenger side tboned on front and back doors and no diployment I took the car to Honda dealer to do the repair thru my insurance dealer tells me the side doors need to be replaced and damage to the pillar and needed new hinges. Two days later go over a bump and airbags deploy. Not when im hit but over a bump they deploy on same side the work was done to the pillar and doors.two days later. Dont understand why diployment going over a bump but not when I got hit by another car to the passenger side pillar.

- Torrance, CA, USA

problem #6

May 092014

Accord 4-cyl

  • 5,000 miles
I bought the car new with very low mileage (maybe 200 miles). From the time I bought it or very shortly afterwards, the red air bag light was lit on the dashboard. I thought it was normal because it was a brand new car. Then I started focusing on it and noticed that sometimes it wasn't on but most of the time it was. I inquired about it when I took it in for the 5,000 mile oil change and was told there was faulty wiring and the air bag unit needed to be replaced.

- Springfield, VA, USA

problem #5

Apr 202014

Accord 4-cyl

  • 15,152 miles
The driver was turning left into our neighborhood. The power steering failed and he could not turn. The vehicle went over the curve and crashed into a fire hydrant. It pushed the car up in the air and back down hard. None of the airbags deployed.

- Little Rock, AR, USA

problem #4

Jul 271913

Accord

  • 2,100 miles
I was parked in an alley behind a coffee shop. I turned the car on and put my seat belt on and put it in gear. It suddenly lurched forward and struck a parked car one car's width from me, ricocheted and hit another parked car (which then hit the car next to it). I could not stop the car, though I tried; then I pivoted again and hit and took down the cinder block wall of a garage. I turned the car off either right before hitting the garage wall or right after. No airbags were ever released. In retrospect, after the shock at all the damage, I believe something was defective about my new Honda Accord.

- Athens, GA, USA

problem #3

Dec 232013

Accord 4-cyl

  • 22,000 miles
As a result of my car having to brake so hard and sudden to stop a possible accident the airbags exploded also braking the seat belts without there being an actual impact. The police arrived, both the sheriff an a local officer. They testified as there being no impact and that it was a factory mistake and said an accident report was useless also to call Honda and state our problem. We did so and Honda refused to pay for the damages. When the insurance got involved they said it was not a accident and refused to pay. I understand is difficult for Honda to accept an error in one of their vehicles; but it also has to be understood that I shouldn't pay for an error that I didn't commit. I hope you guys can help.

- West Palm Beach, FL, USA

problem #2

Aug 202013

Accord 4-cyl

  • 3,416 miles
After hearing a noise coming from the steering wheel (such as a clicking noise or squeaking), turning it left and/or right, I took it to the Honda dealership on 08/20/2013. The dealership removed the steering wheel and determined that the cable reel for the air bag was defective and needed to be replaced. The dealership did not return the vehicle to me for "safety" until the part was to be replaced (and the steering console had been disassembled). The dealer replaced the cable reel on the car. 2 months after the repair, I started hearing the same noise turning the steering wheel left/right. I took the car back to the dealer on 12/26/2013 with the same complaint. The dealer inspection determined that the cable reel needed to be replaced again (5,484 miles). The dealer indicated that they would not disassemble the steering console, they would order the replacement part and I would have to bring the vehicle in again for the replacement when the part arrives (this is the second repair in less than 6 months). I asked the dealership why this was a recurring issue? they indicated that the manufacturer provided them with the part and they are replacing it according to the manufacturer's instructions. If the issue happens for a third time, they will report this to american Honda for possible engineering issue and recall.

- San Diego, CA, USA

problem #1

May 212013

Accord

  • 11 miles
I purchased a brand new 2013 Accord ex-L on Tuesday morning, during the test drive I noticed the air bag light on, I was told oh this is the passenger air bag deactivation light, as this car has so many features I thought ok, loved the car and bought it, then before I pulled off the lot I read the book and it said this was to total failure of the SRS system air bags, I went back in to the dealership and told them, they took it back to the service dept. And 11 hours later they said the airbag unit in the steering wheel had failed and because this is a safety issue I could leave with the car we will give you a rental, and I could pick my car up in a day or 2, I said ok, then that day turned into another then another, then after me driving back to the dealer ship and waiting another 4 hours while they figured out what to do I was told that the part Honda has not even released yet, and the release date is June 4th, I was livid, I told them they need to put me in another one, that this was very unprofessional because this was the 4th Honda I got from them, they told me they like to try and fix it, I said by the time I get it my first payment on the car would almost be due, they said well let me see if we can figure something out, call us next Wednesday and talk to them again, I am so mad that Honda does not even make these parts available on a car that has been out for 8 months, I left in the rental and called Honda and was told they normally do this on newer cars, but we will give you call back after the holiday, to date still waiting on my car that I have never even got to take home, someone needs to inform Honda that they need to have these part available when the cars are. Very disappointed in them.please contact Honda about this issue... thank you

- Columbus, OH, USA