8.8
pretty bad- Typical Repair Cost:
- $2,170
- Average Mileage:
- 70,000 miles
- Total Complaints:
- 31 complaints
Most common solutions:
- not sure (24 reports)
- replace steering rack (7 reports)
This problem may be covered under warranty. Ask your Honda dealer.
« Read the previous 20 complaints
This is the second time the electronic power steering has failed. The power steering was replaced about a year ago.
It failed again first on April 4 and again repeatedly every night last week. It happened the first time last week in a construction zone where the road turned and I barely averted hitting the concrete barrier. If it hadn't happened before (so I was aware of the total loss of power steering) the outcome could have been much worse.
Turning the car off and restarting it temporarily fixes the problem but it continues to happen. It is currently with the dealer who on Saturday could not find anything wrong with the power steering. Since the car is not safe to drive, they are keeping the car until they find the cause.
- Mark M., Dallas, TX, US
While I was driving, the power steering lost its electric power and it became hard to turn the wheels. I stopped my car on the side of the road and checked my steering oil level and tried to look for anything suspicious under the hood. Everything looked fined to me. I went back into the car and restarted it(after about 10 minutes later), the power steering worked fine after that and I was able to get home without any issues.
- zainulm, Oak Lawn, IL, US
I was visiting my family in NW Arkansas from Wisconsin in October 2015. After dinner one night, when I started the car, the low tire light (TPMS) flashed for a minute and remained on. Also, the VSA system indicator light remained on and the EPS system indicator light came on after about a minute. I drove home like this with all 3 lights on. Power steering never went out. I tried to recalibrate the TPMS but the system was unable to recalibrate. Also, the VSA button was non-functional. The next morning, I got up early to take the car to the local Honda dealer about 10 miles away (all 3 warning lights still stayed lit in the same manner as the previous evening). After about 2 miles of driving, all the warning lights went out. I tried to recalibrate the TPMS and it functioned. I drove for a bit and stopped/started the car a few times. No problems and all warning lights went off as usual shortly after starting the car. This issue appears to be fairly common on 2013 Accords. Just reporting it here for the record and hope it does not occur again.
- Kirk F., Verona, WI, US
HELLO, MY EPS WENT OUT AGAIN. THIS TIME THEY TRIED TO SAY IT WAS THE STEERING ROD, AND THEY REPLACED THE TORCH, THIS IS THE SECOND TIME THE EPS HAS GONE OUT WHILE DRIVING IN TRAFFIC. I AM SCARED TO DRIVE THIS CAR, I MIGHT NOT BE LUCKY ENOUGH TO GET IT OFF THE ROAD NEXT TIME .
- Joann B., Natchez, US
THE EPS WENT OUT WHILE I WAS DRIVING WITH MY SON IN TRAFFIC. THIS WAS VERY HORRIFYING AND SCARY, AFTER GETTING THE CAR OFF THE ROAD AND RESTARTING IT I GOT HOME, LUCKILY I WAS ONLY 10 MINUTES AWAY. IT WAS COVERED UNDER MY WARRANTY.
- Joann B., Natchez, US
Driving at 35 mph and the steering wheel suddenly stiffened and I couldn't even change lanes to get out of the way. Fortunately... I was quickly able to re-start the car which corrected the problem and I was able to continue on my journey. This was nerve racking as I was grateful I wasn't on the highway doing 70mph.
- shoilmoo, Hollywood, FL, US
Driving our 2013 Honda Accord at 60mph this morning (July 24), the "Power Steering Failure Problem!" light came on the dash. Immediately my wife lost all "assisted" steering and could barely turn the car after about 2 miles on a straight road. She finally turned, drove another 3 miles straight to work. After shutting car off, started it again and the light went out and the assist was working correctly.
2 hours later I was on the way taking it to our dealership in Brandon,MS. After reading the other 47 complaints on the same issue, I felt well versed to discuss the problem. The Honda dealer response was a new steering rack at my cost of $1,715! This was due to the part being covered 3 yrs or 36k miles. Our car is two years old but with 58k miles.
A steering rack should not fail in two years! We've had no accidents and drive the vehicle very carefully. My concern is have they even fixed the problem with a new rack? Since they won't admit to the problem what guarantee do we have that it won't fail again.
If the car had been in a turn or changing lanes, this could have been a life threatening event! The US should not allow this new "drive by wire" technology until the part is fully tested.
- David N., Terry, MS, US
While driving, the car's power steering failed, and it became incredibly difficult to turn. This could've resulted in a serious accident.
- yia2, Houston, TX, US
The power steering failed and had to pullover...managed somehow.. restarted the car ..it seemed to start working but still contacted a dealer who suggested to bring the car in for checking and on the way the power steering failed again near the dear location !!!!!
Dealer kept the car and informed that they will replace the whole steering system ... I hope that fixes the problem ... very annoyed, scared and extremely disappointing .....
This is a major safety issue and should be investigated ....
- Mohammed A., Houston, TX, US
So scary when all of a sudden you can't move the steering wheel of your car. Only my husband could drive as I couldn't get the car steering to move, it was worse than driving a Mac Truck. He had a real hard time getting around corners but what do you do when you have this happen at night with no one around but drive it to a safe place. We brought the car in when it happened in May for the first time, they saw the problem but then it fixed itself.
We left, after 1 1/2 weeks with no problems, for 4 months it sat waiting for our return and when we did returned to travel to the airport all of a sudden we had no steering again, on a major highway with a 70 mph speed limit. Steering never returned and so back to the dealer who finally decided they could replace the steering rack. Hope it is fixed when we get it back. It is still there after 3 days.
- Christine E., LAKELAND, FL, US
First occasion it happened, the steering wheel jerked to the right, the steering wheel light did not come on.. (30 MPH)
Second occasion it happened, the steering wheel jerked to the right, the steering wheel light did not come on. I was driving roughy 20 MPH.
Third time it happened, i was driving 70 MPH and almost hit the guy next to me. The steering wheel light did not come on
The Fourth time it happened, i was driving 40 MPH and the steering wheel light did come on. I did not have power steering for about 30 miles.
The fifth time it happened, i was driving about 80 MPH and the light did not come on.
- teek1, Spring, TX, US