10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 30,536 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The first problem occurred October 22nd, 2015. I was driving at night and I went to change the volume (up and down) on the steering wheel and it was not registering to the car. I then tried changing the station with the left and right buttons, and nothing changed. I proceeded to try using the touchscreen and I would press firmly and the stations would not change. I would have to stop, turn the car off and back on several times, then it would randomly work again. Sometimes it would not work till the next day. I took my car in, showed them the video(s), and they said they rebooted/restarted/updated the firmware or the 'system' and it happened again to just come in. My car is current back in the shop, and now I have seven videos documented of this happening, all with the same issue recurring, on December 2nd, 2015, December 15th, 2015, January 17th, 2016, and January 21st, 2016. I can send all videos to an email but it will not let me upload it on the website. Please note, every time this situation has happened, you can see in the videos, I am driving and/or stationed. Morning, night, turning, driving forward, and reversing even. I checked to see if there were any recalls and/or complaints about this issue, and I could not find any. I honestly do not feel safe since this is a brand new car with under 9K miles.
- Pompano Beach, FM, USA
Lost power steering, which is electric on this car. Sudden increased effort required to steer, light illuminated in gauge cluster showing steering wheel and exclamation point. Dealer hasn't been able to figure it out since they can't duplicate it. This has happened on a dozen occasions but not with regularity.
- Roseville, CA, USA
While turning left after the stop light displayed green, the steering wheel got locked and became very difficult to turn. I ended up hitting the curb on the right side. I turned the ignition off and restarted the engine. Only then was I able to rotate the steering wheel. Fortunately it was a mid-day and there was no car behind. Two days later, again while returning home from work which is about a mile away, again the steering wheel got locked when departing from the intersection. This time I was going straight, but the steering wheel got locked and was very hard to move. I had to make a right turn to enter the apartment complex, when with much difficulty was able to make a wide swerve and park in the lot. I could see the electronic power steering (eps) indicator turned on in the dashboard. Again to release the lock, I had to restart the engine. I got the car towed to nearby Honda dealer. The service engineer said that he has never heard of such a problem!!! what a shame!!! his total lack of knowledge of such a problem is more worrisome than the actual defect itself. I told him that there are so many complaints about such an issue in online. Not sure if the dealer can correct this problem. This is a huge safety issue that Honda has to take serious action on. My trust on Honda's safety is lost now!
- Lansdale, PA, USA
Car has pulled to the left dramatically at speeds above 60mph since we took delivery. Dealer unable to diagnose or repair. States that it is "normal" and that it's "the crowning of the road" that causes this.
- Omaha, NE, USA
- Dallas, TX, USA