10.0
really awful- Crashes / Fires:
- 2 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,566 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I was on my way to work on a major highway and my car started stalling a jerked forward almost causing a collision I pulled over to a safe area and called my family member he had to drive it to advance auto and they diagnosed it as a faulty fuel pump. I called Honda and my insurance company and got the car towed to Honda where it was also diagnosed as a fuel pump to be replaced per them my car had no other issues as I always keep up the maintenance on the car as I'm still paying for it. The only company that has this part was Honda so they ordered the part and attempted to replace it. Once I received my car back I noticed a strong gas smell and stalling to crank. I called them and had it towed back and they said it was a gas leak they had to replace the whole system they just put in. Once I received the call back I noticed the same thing but this time the scent was significantly strong causing headaches to myself and other people I also have a video of the gas pouring out from under my car after I had just filled up the tank. I told Honda the first time my concerns about it being fixed properly as I have a gas water heater in my garage where the car is kept they ensured me it was fine. I still had reservations about driving the car being stranded or it catching on fire when I received it back the third time. I was right because when I received it back not even two days later the smell permeated my house and garage and the car would not start. I had to call them and get it towed again. This will now be their fourth attempt in fixing my car. All three times they have given my car back I was so afraid of driving it I only moved the car to go to work and back home. According to them they did not have the right tool to apply the fuel pump in the first place and this is what caused the leak. I have reached out to american Honda through email and calls with no response.
- Hephzibah, GA, USA
Last night my dashboard lost electricity for about 2 seconds and my engine stalled. I lost power steering control. After 2 seconds, electrical components of the dashboard returned to normal, as did the power steering and engine, and everything was fine. This morning, I drove on a street & smoke entered the cabin area of the car & I pulled over immediately. Opened the hood and the battery (positive terminal) was fully engulfed in flames. A gentleman put out the fire with water from the gas station. My battery is 1/4 melted, due to the fire. Other plastic parts of the engine are also slightly melted. I called gardena Honda (in los angeles ca) and they told me my 2016 Honda Accord was not part of the battery sensor recall but the service person told me that she had seen my email and forwarded it to her supervisor, and that she would speak to him to see what they could do. She told me that her supervisor said to immediately bring it into the gardena, ca Honda dealership. Upon arrival the service people told me they would definitely be charging me at least $160 for a diagnosis. I then explained to them that I was misled, as when I initially called I was told that she would check to see what they could do and that she would call me back. At no time did she say I would be charged for anything. Instead, she mislead me by saying she had spoken to her supervisor and that he said to bring it in immediately. They mislead me, wasted my time, and are putting people's lives in danger as although my vehicle (2016 Honda Accord with VIN is apparently not part of the recall, my car's battery caught fire and I am sure other people's car's will also catch fire. The recall should be expanded beyond the current list. The consumer stated a metal piece intended to hold the battery in place loosened and came in contact with the positive terminal of the battery causing the failure.
- Los Angeles, CA, USA
The contact owns a 2016 Honda Accord. The contact stated that he had difficulty with the push start feature on the vehicle. When the button was pushed, all the warning indicators would illuminate and the vehicle made a screeching sound. The contact had to push the button several times before the vehicle would actually engage and start. The contact spoke with lester raines Honda (5102 maccorkle ave sw, South charleston, wv 25309, 304-768-1251) and was informed that there were no recalls on the vehicle. The contact was provided a cost estimate for the repairs. The manufacturer was also notified of the failure and provided the same information as the dealer. The manufacturer also informed the contact that his vehicle was out of warranty. The manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was approximately 36,000.
- St Albans, WV, USA
Battery has been replaced 3 times and constantly drains despite turning off automatic lights and air conditioning to utilize less battery power. Turning over will choke at times and start but about every time that I take my car in for an oil change the battery power tests low.
- Covina, CA, USA
I have a touring trim of the Honda Accord 2016, meaning it has a V6 engine. At around 38,000 miles, the starter started acting up. When I try to start it, it makes a grinding noise and won't start. I lived with it for a little bit because I'm usually able to get it to start after a couple of attempts. I bought a brand new starter from Honda, installed it, and the car worked perfectly again. It started every time. 1 week later and the issue started happening again. It doesn't happen as often, but it shouldn't be happening at all. It's a brand new starter and I'm having the same exact issue as before. It happens like once a day now. The old starter was giving me issues every other time I tried to start the car. Won't be long before the same happens with this brand new one.
- Winter Garden, FL, USA
Vehicle unexpectedly caught on fire! the whole car busted into flames without warning on the freeway
- Los Angeles, CA, USA
While on a trip driving on an interstate at 72 mph, in busy traffic, with cruise control on, the engine stalled. I rolled to a stop on the shoulder, and the car didn't restart. Engine lights came on, but all electronics (radio, computer screens) were working. Honda towed (under warranty) to their nearest dealership. After checking out the car, and telling me it restarted and displayed no diagnostic codes, I was sent on my way. I was told it was safe to drive as there was no problem. Still on a trip, and about 500 miles later, I was again on the interstate passing a group of semi's on about a 5% grade, with cars in front of and behind me, when the engine stalled again. This time was much scarier as I was in the passing lane, and the right shoulder was blocked by a long string of semi's. it was dangerous trying to get to the right shoulder as there were cars in front of and behind me also. I was traveling at 78 mph with cruise control on when this happened. The car restarted this time, and with it being a weekend and the service department closed, I continued home the final 550 miles (in the right lane) without incident. This was the 3rd time the engine has stalled. The first was when I was in heavy traffic on the interstate, in stop and go traffic. The temperature was 109, and at the time (car had about 10,000 miles on it) I attributed it to the temperature even though the car didn't overheat. It restarted immediately this car is the 6 speed (manual), 6 cylinder, coupe model.
- Phoenix, AZ, USA
Led lights are out again since my car reach 45000 miles it no longer covered. I had my car since Feb. 2017 it had 21000 miles within 8 mos its shows I put 30000 miles on it. I have 5 oil changes since Feb. Something is not right with this motor I live in ms and have drove to Texas maybe 3 times.
- Moss Point, MS, USA
Volatile organic compounds, including "methyl isobutyl ketone" are entering the vehicle cabin while the engine is on. This is causing serious eye irritation and breathing irritation. This despite the air conditioning being on, all vents closed, all windows up. I've attached the results of a "passive diffuse monitor" that was used in the cabin to monitor the air quality for approximately one week in December 2016.
- Oakland Park, FL, USA
Honda quality problems. We bought a 2016 Honda Accord in January. After few months the car started to have problems. The car loses acceleration all of a sudden and comes to a low speed (0-5 mph) within seconds. Every time this happened I was driving on the freeway. I took to the dealer many times. First time - the dealer said that he couldn't find anything wrong with the car second time - as per Honda tech, they diagnosed that the chip in the computer is the problem. So they said that the software in the computer needed upgrade (strange.. it is a brand new car. And why is this happening to only one car. It should have been the case with other cars produced at the same time). Third time - as per Honda tech, they replaced the acceleration kit as they thought that is the problem. Fourth time - now they think the wiring is the problem and replaced that. Every time, I drove that car trusting them, I risked my life. I avoided accident 8 times on freeway from being rear ended. I drove into the central ditch on the freeway and injured my shoulder. I am on medication for the past 1+ month. I am worried that I drive this car and am going to die.
- N Chelmsford, MA, USA
The contact owns a 2016 Honda Accord. While merging into traffic at approximately 50 mph, the contact crashed into the rear driver side of another vehicle. Within seconds of stopping, flames emitted under the hood and eventually spread throughout the whole vehicle. The fire department extinguished the fire. A police report was filed. No injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000. The VIN was not available.
- Johnstown, OH, USA
At less than 600 miles, suddenly while driving at less than 30mph, transmission failure, in drive, operated like low gear. Car rattle, warning lights flashing: Electric power steering, cylinder malfunction, TPMS, and vsa.
- Port Washington, NY, USA
Car has a severe vibration at idle while gear is selected to D.
- Los Angeles, CA, USA
- Jacksonville, FL, USA