10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,326 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
High pitched noise present so long as any power is drawn anywhere in the vehicle. The noise is a constant 15khz noise with sporadic noises occupying the 15-20khz range. Noticed in the days after buying the brand new car. Taken in to the dealership 4 times, Honda flown out engineers to inspect the vehicle. They said it's an issue but it is present in all model year hybrids, so they do not intend to fix. Most people lose the ability to hear sound in this range by age 40. Unfortunately of you can hear this noise it is very loud and so high pitched that I now require hearing protection in my left ear to drive the vehicle. Honda claims it is not an issue because most people can not hear it. I have read studies out of am australian university noting that even sounds outside our range of hearing can cause significant health issues (migraines, hearing loss, nausea etc.) they are refusing to respond to me in any capacity. I now have to set upon the task of trading in my car with less than 1000 miles on it just so I can drive with my ears unplugged. I am told to expect a loss of at least $10,000 on my trade. I have attached two photos of a sound analyser app I used to categorize the noise. First picture shows a constant bold line at 15khz right as I turned my car on. The second shows some ~20khz "chirps" I noticed while driving. Please look into this issue. I fear not only for myself and the massive financial hit I will no doubt suffer at the end of this, but for the health and safety of those driving these cars. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Charleston, SC, USA
I started to notice months ago, when stopped or idling, my vehicle begins to misfire or the RPM accelerates.took it in the dealership multiple times, they can't seem to diagnose the issue. This is a major safety issue, I have almost hit several pedestrians and other vehicles due to this issue.
- Orlando, FL, USA
I was driving down the highway when my sun/moon roof just shattered for no reason. There were no cars around me, and I did not go under any overpasses. The glass did not have any chips, cracks, or any damage from being on the road. It literally just exploded. I was lucky to have my sun roof cover closed, or I would have had the glass rain down on me while driving 65 mph on the highway.
- Houston, TX, USA
Windshield stress cracks after 1 month of ownership on passenger bottom corner side starting from edge of shield glass. No rocks or other projectiles hit the glass. Online reports show that the same crack in the same general position are happening on these 10th generation Honda Accord.
- Irvine, CA, USA
Backup camera/hondalink software defect: Guidance lines on reverse camera image do not appear on dash display or disappear shortly after starting the car and placing it in reverse approximately 20% of the time. Also notice hondalink reboots spontaneously a few minutes later many times. Dealer cannot find defect or recall or tsb for problem with this model/year.
- Teaneck, NJ, USA
I incorrectly described the safety problem with my Honda Accord in my complaint 11241841, so here's a correction. It is not the top of the calf muscle that is impeded, it is the knee which locks against the overly thick plastic (2"-3" high) surrounding the entire top of the center console, and so you must make multiple foot and leg stabbing movements in order to with difficulty actually engage the brake pedal to stop after being on the gas pedal. This would effect all males with height 5.9" or over and some taller women. The problem is the knee locks tight against the center consoles plastic at the top of the console, and your foot becomes trapped against the gas pedal. The time differential to relocate your leg and foot to engage the brake is an additional half second or longer. You have to hav legs long enough to have your knee become adjacent to the 2-3" high thick plastic along the top edge of the center console which runs the entire sides of the center consol at its top. It is extremely cramping and disruptive to leg movement by pinning the right side of the knee joint. Honda must remove the area of that thick striip of horizontal (front to back) plastic where the knee engages it, to allow one to rotate one's foot easily between gas and brake. If they do not multiple fatalities may occur.
- Westfield, NJ, USA
The accelerator pedal is too close to the center console and this results in an inability to rotate your foot easily and engage the brake, one instead must slide ones leg and foot clear of that bell housing rearwards, then push forward and enage the brake sloppily, it slows down braking by about a second which is dangerous, and there is a likelihood your shoe soul will catch the brake edge and prevent braking. Ones leg and foot feel trapped against the center console housing. I believe this design differs from 2016 and before Accord, and is extremely dangerous. It slows your brake reflex down and requires multiple relocations of the heel which could block hitting the brake pedal and block any braking altogether and that could lead to multiple fatalities. At least for me, a 6' tall man in his 60S, the pedals are dangerous and placed wrong. It is a design defect.
- Westfield, NJ, USA
A feature of the car is to scan road signs and display some on the dashboard, such as speed limit. I was driving on route 100 and the car displayed the speed limit as 100 mph. It did this twice, in approximately the same section of the highway, once northbound and once southbound. This occurred while I was in motion, but the display lingered long enough for me to snap a picture at a stop light. Note: The owner's manual admonishes drivers to keep the scanners clean. But I had just purchased the vehicle from a used car dealer on 7/23/19, and kept it in a garage overnight. It was pristine.
- West Chester, PA, USA
Within days of leasing the vehicle, we began experiencing issues with the trunk opening. The first time and a few subsequent times, we discovered the open trunk while driving as a result of a warning light and had to stop and/or pull over, exit the car, and close the trunk. Additional times, we discovered the trunk open while parked in our driveway (4/5 times), in front of a grocery (once), in front of a restaurant (once), and in front of a family member's home (once). On one occasion, the trunk was discovered open following a night of torrential rain. Fortunately, no rain entered the trunk.
- Coral Gables, FL, USA
Was driving down the highway and heard a loud pow like a gunshot. Next thing I know my 2018 Honda Accord sun roof shattered and exploded while I was traveling down the highway around 70mph. The sun roof exploded and glass flew into my car as well as flew down the highway. It scratched the top of the vehicle as well as the trunk.
- Clinton, MS, USA
On a number of occasion, both on the highway and driving in town, the adaptive collision control system has signaled "brake" while abruptly applying the brakes even though there was no obstruction anywhere near the front or sides of my vehicle, in one case nearly causing the vehicle behind me to collide with my vehicle.
- Allentown, PA, USA
- Leesburg, VA, USA