9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
429 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #22

Jul 122025

Accord

  • miles
The screen is not working. In the middle of driving, the screen keeps changing and appears that someone is touching it, but no one is. It starts beeping, the audio switches, the GPS goes off, and will not change even when you try clicking the buttons. It is extremely distracting while driving, navigation does not respond, and interferes with the ability to focus on driving. The problem has been reproduced by the dealer, has happened to numerous other customers, and the dealers have done nothing to fix it. It has been inspected by the Honda dealership multiple times. No warning prior to failure. According to research, this has been an ongoing problem for various other people, yet there is still not a fix available for this safety issue. This is unacceptable.

- Brandon, MS, USA

problem #21

Feb 152025

Accord

  • miles
I purchased the Accord new and bought an extended warranty from Honda (Honda Care). My car started having intermittent glitches with the infotainment system about 8 or 9 months ago. The system experiences ghost touches, freezes up, disconnects from my phone, randomly makes calls, hangs up on calls I actually make, will not turn off. Basically, this thing controls the car's brain. I have taken the car to 2 different dealerships and gotten the same response: there is no known fix at this time. Keep in mind, Honda has know about this problem since 2019. I contacted Honda Corporation. I have spoken to them several times. The second to last time I spoke with them (7/31/25), I requested Honda buy the car back. Today Honda called and told me that my car does not qualify for repurchase because I haven't had an inordinate amount of issues with the car. They further said, as we as we have a fix they will contact me and there was nothing else they could do. Remember, they have know about this issue for better than 6 years and, according to information I gathered from the internet, it has been prevalent issue with many people. Not only is this issue a nuisance, it is a safety issue as well.

- Bridge City, LA, USA

problem #20

Aug 012025

Accord

  • miles
The faulty touch screen infotainment system creates an environment that is not conducive to safe driving. This specific issue is referred to as the "ghost touch" across the industry which involves the system randomly rapidly pressing buttons autonomously and producing an audible beep with every press of the button. Not only is every random beep a distraction but this issue causes drivers to attempt to regain control of the infotainment system while driving due to the fact that most drivers now rely on these systems for navigation and to abide by hands-free traffic laws. You may ask "Why don't you simply turn the infotainment system off?". Well I tried and the system turns itself back on. This creates a scenario that is equivalent to the dangers presented by texting and driving. A simple google search of 'Honda Accord Ghost Touch' will yield a myriad of results with consumers experiencing this issue and sharing the same concerns. I have audio-video recording of this issue and have spoken to the service advisor at Pearson Honda located in Mildothian, VA and they are requesting that customers pay $180 for a diagnosis of this well known issue but they do not know the exact cause or solution. Customers have had their systems reset and even had the screen replaced and the issue still occurs. This issue has been present in my vehicle for at least 3 months but has progressively gotten worse overtime to the point that driving the vehicle is intolerable as it distracts me while I'm driving and causes a great amount of frustration which also effects my driving behavior.

- Chesterfield, VA, USA

problem #19

Mar 112025

Accord

  • miles
My car won-??t crank. my touch screen is glitching. my idol system doesn-??t work nor does my parking brake system.

- Texarkana, AR, USA

problem #18

Jul 062025

Accord

  • miles
Touchscreen display has phantom touch. It changes every second and sounds of clicking touch happen.

- San Bernandino, CA, USA

problem #17

Jul 082025

Accord

  • miles
I am writing to formally report a serious issue with the infotainment system in my 2022 Honda Accord. The touchscreen consistently exhibits -??phantom touch-?? behavior -?" screens change on their own, controls do not respond properly, and essential features like navigation and audio become difficult or impossible to use. This issue has persisted since at least July 2025 and creates a significant distraction while driving, compromising safety. I have not yet taken the vehicle to a Honda dealership because I was informed there would be a $190 diagnostic fee just to assess the issue. Before proceeding, I conducted extensive research and discovered that this is a well-documented and widespread defect affecting many 2021-?"2022 Honda Accord models. Numerous owners have reported identical issues online and through NHTSA complaints. From what I-??ve found, even when the screen is replaced, the problem often recurs -?" and Honda has reportedly advised some customers that no effective fix is available at this time. As a customer, I find this deeply concerning. This is clearly a known issue, yet no formal recall or technical service bulletin appears to have been issued. More importantly, it directly affects driver safety -?" particularly when it impairs the ability to use built-in navigation, manage phone calls, or adjust vehicle settings without distraction

- Anna, TX, USA

problem #16

Jul 072025

Accord

  • miles
My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues -?" screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to use my phone for directions, which is unsafe and distracting. The dealership and Honda have acknowledged the problem and indicated it is a known defect affecting 2021-?"2022 Accord models. However, after nearly two years, no remedy or replacement has been provided, and all parts available are apparently affected. Honda has advised against replacing the display panels at this time. I believe this issue constitutes a safety concern due to the distraction and lack of dependable navigation, and I am requesting that the NHTSA investigate and prompt Honda to provide an effective fix.

- Port St. Lucie, FL, USA

problem #15

Jul 112025

Accord

  • miles
While driving, the vehicle radio jumps screens without any user input. When you try to interact with it, it freezes and locks up for a period of time, and then catches up. It is especially worse if a phone is plugged into, leading to distracted driving and a potential safety hazard. According to the dealer it-??s a known problem, but Honda has no fix.

- Prosper, TX, USA

problem #14

Jul 082025

Accord

  • miles
The infotainment system has an issue where it will randomly switch between Car play, radio, or even dial a phone number. In the middle of using navigation it will jump to a different screen then no longer allow inputs ie touch screen stop sensing what is being pressed and is unresponsive. It is a safety issue in regards to navigation. There are many reports of the above occurring on unofficial forums such as Reddit.

- Broken Arrow, OK, USA

problem #13

Jan 052024

Accord

  • miles
The entire dashboard light up like a Christmas tree. Multiple error codes detected with no fix.

- San Luis, AZ, USA

problem #12

Jan 012025

Accord

  • miles
The infotainment system keeps flashing. It changes on its own. The radio turns off the settings are changing on the screen on there own. Without touch to screen. Ive reset the radio took it to honda to get checked the problem wasnt happening when i had the appointment so they couldnt help.

- Casa Grande, AZ, USA

problem #11

May 112025

Accord

  • miles
My car won-??t start it-??s saying my brake system. It will turn on but won-??t drive.

- Conyers , GA, USA

problem #10

Apr 152025

Accord

  • 18,000 miles
The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The low tire pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery harness. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was again taken back to the dealer, who then diagnosed a failure with the battery sensor. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

- Hawthorne, CA, USA

problem #9

Nov 022023

Accord

  • miles
The GPS goes unresponsive as part of the symptoms of the infotainment system acting by itself. This poses a distraction and driving risk while trying to not miss the destination. Also radio Touchscreen becomes unresponsive while radio changes from stations to bluetooth back to stations on its own.

- Guayanilla, PR, USA

problem #8

Nov 112024

Accord

  • miles
Ive previously reported on here Errors I was getting, when pushing the gas, MULTIPLE all engine lights going off at once. Its like when you push the gas, the engine stallls, and then all the lights light up; The turbo charger errors; Fuel Sys 1 error; Fuel Sys 2 error; etc. The Cruise Control on does the same thing - especially if there is any type of incline. I know that MANY other Honda owners are experiencing the same and saw their complaints; I see there is now a recall, but WHY is my car NOT showing on here, when clearly it should be. Im asking for a file number and an investigation. Where can I go to get this looked at? Nobody is following up with me. I believe this is fitting Recall21V-215 or 20V-314

- Chillicothe, OH, USA

problem #7

Aug 132024

Accord

  • miles
Everytime there's moisture or is cold outside or even if it rans when you turn on the car all the warning lights on the car dash come on, brakes, parking assist, etc. I called the dealer for them to check it under warranty because this car has only 18K miles and they said I have to pay to check it. How is this when this is dangerous. When it's hot outside this doesn't happen.

- Hampton, NH, USA

problem #6

Nov 292023

Accord

  • miles
I was getting on a freeway, via an on ramp, I was the first vehicle from the light, so there were no vehicles ahead of me. As I was about to merge onto the right lane of the freeway, my vehicle slams to a stop. The BRAKE icon appeared on the control panel, and worried about the vehicle behind me maybe hitting me, I attempt to pull to the right to get off the road. Luckily there were no vehicles on the freeway at the time close to me, and the vehicle that was behind me when I got onto the freeway on ramp, was far enough back. My vehicle only braked for a moment, but it was a hard jerk. It all lasted seconds and I managed to merge onto the freeway and continue on my way. I have not told the dealership yet, where I purchased the vehicle from, but I'm going in for regular service in a week and will address it then. There have been other times the BRAKE icon shows up, but the vehicle had never stopped on it's own before. That was a first. I have, however, noticed NUMEROUS electrical related problems with this vehicle. Well, I'm assuming it's all electrical (braking, speed, AC/heating, backup camera not working due to outside temp). I purchased it new, I'm the sole owner, it has just over 8K miles on it. I didn't bring it up with the dealer because I just chalked it up to numerous other problems I have with this vehicle, and figured I had a lemon, so it's too late to do anything about it. And most of the time if the dealer can't replicate the problem, they feel like it doesn't exist, they won't do anything anyway. I have since disabled any driver assist abilities in the vehicle. I have no issues with anyone inspecting my vehicle.

- Las Vegas, NV, USA

problem #5

Apr 262024

Accord

  • miles
Suddenly all errors are alerting on the car after multiple trips to the mechanic we are finding that there is electronic computer errors with the braking system.. this is causing everything to go alert in the entire car. It is believed that the problem will cause brake lock up and safety issues. I would like an investigation into this vehicle. I tried to take it to the dealer, who told me they were far too busy to look at it but if I leave it there I could rent a vehicle from them until they get around to it. I went to another mechanic and again this is what we discovered. The car has computer glitches.

- Columbus, OH, USA

problem #4

Apr 202024

Accord

  • miles
The whole switch for the e brake and park hold fell into the console. I was driving normally one day and heard a noise, when I looked down I noticed it had fallen. I have only used this switch about 2 times since purchasing this car brand new in 2022.

- Mableton, GA, USA

problem #3

Aug 232023

Accord

  • miles
On multiple occasions, my 2022 Honda Accord has used the automatic braking system against my better judgement and almost caused traffic collisions. - It has braked when I was simply turning around in a parking lot, nearly causing a vehicle to hit me. - It brakes when I'm trying to park my vehicle in a narrow garage space, despite not being in danger of hitting anything. - It has braked at traffic intersections when it sees cars turning in front of me, almost causing vehicles behind to collide with the back of my car. I filed a complaint with Honda, but they were unhelpful. Since it's impossible to permamently disable this safety feature, their only resolution was for me to remember to temporarily disable it every time I use the vehicle. It appears that this technology is flawed and prone to malfunctioning and Honda implemented it in their vehicles to track the data by using involuntary test subjects. In my view, this warrants a federal investigation and lawsuit. Thank you.

- Olympia, WA, USA

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