10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,622 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #10

Jan 232024

Accord

  • miles
I purchased a new 2023 Honda Accord from Woodland Hills Honda on 1/20/24. On 1/23/24, I pull into my garage after driving home from work and turn off the car. I get out to an overwhelming smell of gasoline. I inspect the car for visible leaks, which I don-??t see, but the gasoline fumes kept growing and spreading throughout my garage. Concerned for my safety, I call the fire department. They show up and inspect the car and find no visible leaks either but advise that I do not keep the vehicle in the garage overnight due to the growing fumes and to get the car towed to the dealer, as they do not want to turn the ignition on either for risk of fire. I call Honda Roadside Assist and they towed the car to the dealership. The next morning, I get a text message from a Honda service rep at 7:30am initiating the service. After 3 hours of waiting and not getting an update, I text the same number asking what the status of the car is and whether they have identified the cause of the gasoline fumes coming from the hood. The rep texts back saying he will call me. When he calls, the first thing he says is that they identified the issue and that -??It-??s not a big deal, the car wasn-??t going to catch on fire.-?? No concern for my safety or what I had gone through, but rather a diminishing of the issue. He says it has something to do with a pipe that is supposed to distribute the fuel to the engine and other components, but the pipe is damaged and gasoline was getting backed up in the engine, causing the fumes. I don't know whether the problem has been reproduced/confirmed by the dealer apart from my verbal conversation with the service rep. I have asked for documentation for the diagnosis of the issue, a repair order, and report regarding long-term damage to the car 3 times and the service rep has dodged my questions all 3 times. There were no warning lights/messages prior to the issue and no one else has inspected the vehicle. I am worried they will hand me back an unsafe car

- Reseda, CA, USA

problem #9

Jan 182024

Accord

  • miles
I was driving, went to turn onto a street from another when my car lost power. Warnings popped up but I was so concerned about getting out of oncoming traffic, that I did not have time to read them, let alone take photos. I turned the engine off and restarted the car. It started without problem but a Brake System Problem alert popped up. It advised to take the car to the dealer. After turning the car off and on again, the alert went away. The car was towed to the dealer on 1-18-24. The dealer is working on it as of today, 1/31/24.

- Brea, CA, USA

problem #8

Jan 252024

Accord

  • miles
while running car warning light came on and vehicle stalls. Car wont go faster than 10 to 15 mph. This happen 4 times withing 5 months of purchase. First time took it to dealer and they were unable to find any problems. One more call dealer and dealer rep. said it probably was sensor or windshield camera but did not fix the problem. It happen again 2 times and took it to dealer and dealer said battery failed test and replace it. Same day after picking vehicle out of dealer it happen again. Purchase this vehicle as a relieable car for my daughter leaving to university and all it been is unsafe and unrealiable to her.

- Ontario, CA, USA

problem #7

Aug 222023

Accord

  • miles
Well, I don't really know what to do.. Last night the car was sitting in the garage on. And playing a seminar I was watching.on my phone. The keys were nowhere around the car, and the door was unlocked and the car was just sitting there on in the garage. We've only had the car five days, but this worries me.. It reminds me of [XXX]. This is the first year of this body styles and I hope it never does anything weird like this on the freeway (cutting off) or parked in front of a store. Then again this morning the door was unlocked already and didn't beep to open. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Palmdale , CA, USA

problem #6

Jul 302023

Accord

  • miles
The vehicle has a feature that when transmission is in Park, and certain parameters are met the vehicle engine turns off after 20 minutes. There are no warnings offered. I nearly died when taking a nap in my car on a hot day in my car with a/c running. Then, without warning the vehicle just turned off while I was sleeping. I was woken by a passerby who noticed my overheating body. This is obviously especially dangerous for children. I reached out to Honda and they confirmed this "feature". However, they offered No solution. There should at least be an override on this system for when the weather is severe.

- Airmont, NY, USA

problem #5

May 162023

Accord

  • miles
The car will completely shut off while in drive and while driving. Not the auto shut off feature as that is off at the time the car shuts off. This has happened multiple times and isn't safe. There is no indication as to when it will happen, but it will randomly shut off after a short drive or long drive. Once I turn the car back on there is nothing that displays on the dashboard to indicate what happened or why or any issues the vehicle has. It's as if the car wasn't on and I'm turning it on for the first time. The car was leased in February and has been experiencing these issues since the beginning of the lease.

- Yonkers, NY, USA

problem #4

May 272023

Accord

  • miles
The Honda Accord LX is equipped with a seven inch audio infotainment screen that does not detect nor capable of having wifi. The car's computer will update through Bluetooth and/or tethering to my phone. After I set up my hondalink and free att wifi(which wifi is on my phone), I went to Honda dealer I bought from and another local technician to speak to them about my phone tethered settings being on no file transfer. At both locations I was told my car does not update through my phone, they looked for a wifi connection in my car, and then asked to see my phone. I thought a recent update had made my engine go to 4rpms without switching gears. I was told where I bought it at that this was not on my cars computer and it did not happen. I have contacted Honda Corp to be told the same that the car does not update through my phone. Hondalink has a locator and engine updates were applied to my car at 8pm on Friday night in my driveway. Bluetooth does not have enough strength to install engine updates.

- Weaver, AL, USA

problem #3

May 202023

Accord

  • miles
On 5.20.23, performed required remote system update for 2023 Honda Accord EX (gas) with 3,410 miles on it. HondaLInk app indicated update was requested while car dashboard indicated the update was installed and complete. Immediately thereafter, the Check Engine Light went off (not blinking) and received following message: "Emissions system problem. Power may be reduced. See your dealer.". Habitual problem for Honda. I was forced to trade in a 2019 Accord Hybrid due to emissions problems causing blinking Check Engine Light with car computer NOT retaining error codes - see prior complaint to NHTSA - tracking #11521930.

- Wallingford, CT, USA

problem #2

May 052023

Accord

  • miles
I was driving the car on I four east toward Orlando going towards Disney World. Just bought the car two days ago and had 10 miles on it. It-??s a Honda accord hybrid sport, the engine start shaking smoking while I-??m in the middle lane going 70 miles an hour the whole car shuts off and it has every single code known to man come up on HondaLink and I feel like a dealer is making me keep his car.

- Sarasota, FL, USA

problem #1

Apr 022023

Accord

  • miles
While driving in NC tonite, I was coming to a stop light near road construction. Suddenly my Accord hybrid jerked and stuttered and then stalled out. When I restarted my Accord hybrid the instrument cluster had a large amber warning that my braking system has a problem and that braking may be reduced. Really" And the warning on my instrument cluster also said to take my 2023 Accord hybrid with 248 miles on it, to the dealer. I just bought the vehicle on Feb 28, 2023! Did I buy a lemon"

- Cary, NC, USA