10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 36,989 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The drivers's side heating vents produce little to no heat. The passenger side heat vents function normally. It seems that there is some kind of blockage in the heater core where the heat should be originating from. This happens at all times, even after car is warmed up to normal operating temperature.
- Apalachin, NY, USA
Defected airbags
- Medford, OR, USA
The car is a 2012 Honda CR-V LX AWD. The driver's side heat is significantly lower than the passenger side heat. This is a know issue, Honda tsb 14-063, low driver's side heat. The low driver's side heat makes driving in the snow dangerous as there is not enough heat to adequately defrost the windshield. The driver's side windshield wiper will also start to ice up the passenger side is fine. I measured a 40 - 50 degree F temperature differential between the far passenger and driver side vents using a thermocouple display device. This occurs while the vehicle is in motion or stationary and on city streets and highways.
- Aurora, CO, USA
Wife pulled car into attached garage, has stopped, needed to move up 1-2 feet, with foot on brake the car suddenly overpowered the brakes, smashed a cabinet in garage, hit inside wall, broke studs, and moved others damage both wall in garage and inside home, there were marks on garage floor per insurance adjuster said, not skid marks instead it was from front wheels spinning as it pushed a cabinet into and through 2 walls - took to dealeer, Honda corporate was involved, before Honda people we involved, they could not duplicate the situaltion, (note this is the second time this happened other was parking in outside parking lot, was able to stop but barely) it was swept under the rug, by Honda, corporate, factory rep never even bothered to call us. Wife was accident free 50+ years, she is short about 5 foot, drives with right foot only. There is an engineer or someone back in 2012 already 136,000 reported accidents across all makes and models, SUV and foreign cars were the worst, 92% were at slow speed mostly parking, the one thing in common is everything is electronic, batteries are smaller and at low speeds all the power being used causes a spike to the computer, which controls speed, no cables or rods to be pushed on gas pedal anymore, to make it worse another car same model, year, make in on your site as id 10794564 look at VIN # almost identical. With all this happening it appears the manufactures are not bothering to find a common cause for this, saves them money, but the damages, injuries, and deaths related to this problem has never been found in 10+ years
- The Villages, FL, USA
Heater core is clogged. Cool air flows out onto driver's side of cabin (legs and air vents) while hot air flows out onto passenger side of cabin. Dealer says the fix is to either replace heater core at a cost of approximately $1,000 to me or to have it flushed at a cost of $500 to me. The flush is not guaranteed to work. Reading online vehicle websites it appears this is a significant problem for 2012 Honda CR-V's across the United States. There must be a recall so Honda can fix this issue!
- Cedar Park, TX, USA
The bluetooth component has a horrible background noise. The person you're speaking with is unable to hear you. This totally defeats the purpose of hands free driving. This complaint has been reported numerous times and can be found with a basic google search. The dealership has even confirmed to me directly that this is an ongoing complaint and problem, which they don't have a solution to. They stated it is just part the technology problems with bluetooth. I have had bluetooth earbuds in the past and have never had this problem so I find that reasoning unacceptable.
- Syracuse, NY, USA
Driver side heating and air is substantially lower than the passenger side on all temperature settings.
- Anchorage, AK, USA
Tsb 14-063 failure or plugging of the heater core. Not allowing the driver side vents to defrost my windshield. It is 5 degrees outside and there is little/no heat coming from the drivers side vents, but the passenger side is warm. Continually happening.
- Coeur D'alene, ID, USA
When using the heat; the driver side air vents have cool or cold air while the passenger side has hot air coming from the vents. This was discovered during the below zero temps. I took my vehicle to the dealership and was told the heater core is plugged which I found through research is a complaint among this particular vehicle 2012-2014 models. I feel that Honda should be responsible for repairing this issue through a recall.
- Toledo, OH, USA
Vehicle has 20,000 miles on it. With heater control set to full heat and engine hot driver side heater vents blow cold air even when passenger vents blow hot air. Results are poor heating and potentially dangerous ineffective defrosting of driver side windshield. Honda recognizes heater core flaw and recommends replacement as the solution. Not an isolated occurrence as many owners report identical problem on relatively new vehicles.
- Carterville, IL, USA
Honda CRV heat stopped working on driver side at 20000 miles. Took to dealership and they replaced heater core. The car now has 60000 miles and the same problem is happening again. Heater core needs to be replaced again. Did online research and several other people who own CRV have had same problem. I live in Minnesota and the weather today was -5 degrees. I was unable to heat car which causes safety concerns.
- Andover, MN, USA
I was stopped at a redlight with 4 cars in front of me.my car accelerated with my foot still on the brake & pushed all 4 cars into each other.lucky no one was seriously injured.this has cost me a lot of money and couldn't be helped.has anyone else had a problem with this?
- Grayson, GA, USA
Sun roof glass blowing out on route 24 (Massachusetts) @ 65 mph
- Taunton, MA, USA
It is well documented by Honda that there is an issue with heater cores on these cars. Heater will eventually become plugged and not work. Heat is significantly cooler on drivers side vents than passenger side. My complaint is without heat to defrost windshield in winter conditions it will become a visibility issue due to not having the ability to defrost the windshield. And potentially cause a crash. Honda is very much aware of this issue, yet is charging customers that are out of warranty to rectify the issue. I have 46K miles on my car and am having heater core issues? I noticed the issue early on and it has gotten progressively worse. Had I of known what it was I would have had it fixed under warranty. Honda tsb number is 14-063. Temperature differential from passenger side to driver side in my car is 40+ degrees.
- Herriman, UT, USA
When I use the hands free bluetooth on my vehicle, the person on the other end state they hear a loud buzzing noise and can't hear me speak. I tried switching to my work's iphone and the buzzing noise is still there. It's sounds clear on my end but not on the other end. At this point, I can't use my hands free device on my vehicle which is now a law in my state that we are not allowed to use our phones when driving unless it's connected to hands free.
- Brownsville, TX, USA
We have a problem with noise when starting in cold weather. There is a hesitation sometimes when driving like not getting fuel.
- Dry Run, PA, USA
The vehicle makes a loud noise on startup that lasts for 2 or 3 seconds. It usually happens after the vehicle has been sitting for several hours.
- Loganville, GA, USA
The heater core in my 2012 Honda CRV failed. Honda knows the heater cores are defective and issued technical service bulletin 14-063 for 2012, 2013, and 2014 crvs. Honda has not issued a recall. The defective heater cores cause the defroster/heater to emit cold air only. Should the heater core fail during a snow or ice storm it would lead to snow or ice buildup on the windshield. This would severely compromise visibility and could lead to a crash.
- Washington, DC, USA
I purchased my 2012 CRV in April 2012 brand new and since the winter of 2013 I started noticing crackling/rattling noise when the temperature drops. I contacted curry Honda and was given the run around. Finally in November 2014 when the temperatures started dropping again I wasn't taking no for an answer. I brought it in I was told the noise had to be duplicated in order to figure out what the problem was. Needless to say I left that afternoon not knowing what the issue was. I started doing my own research and found blogs and youtube videos of other 2012 CRV's with the same issue. I contacted american Honda and was given a case number. I brought the vehicle back to curry Honda on 12/9/2014 and was called by the service advisor on 12/10 that the issue was the vtc actuator sb-09-010. The part was replaced. I continued to hear the noise and was advise by my case manager to bring it back to the dealer. On 1/6/15 I dropped the vehicle off and was called on 1/7/15 that again the issue is vtc actuator but that part has to be remanufactured which the engineers are aware but no part yet. The case was closed with no resolution no compensation. I contacted the dealer's customer service rep tasha davis by email on 10/27/15 since the vehicle at start up this morning made the same exact noise. I contacted by tasha and was told there's no answer and I should reopen the case with american Honda. I called them this afternoon and was told by the rep that there's no answer no solution nor is Honda compensating its customers. This is very disappointing and frustrating. I'm still making payments on this vehicle. I was told corey is the dealers american Honda rep but after numerous attempts on trying to get in contact with him, I haven't spoken to him yet. When I purchased the CRV I thought I was getting a brand new good working car but what I got was a new car with a faulty engine part.
- Norcross, GA, USA
- Germantown, TN, USA