10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 37,001 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Honda CR-V. the contact stated that while traveling various speeds, the vehicle hesitated. The vehicle taken to the dealer where it was found that the computer needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was not available. Updated 5/27/14 the consumer stated there was a delay in acceleration. At times, there would be no response from the vehicle, as if, it cut off and then the vehicle would suddenly lurch forward. Updated 08/19/14
- Brownsville, TX, USA
I purchased a 2013 CRV in the beginning of 2013 with VIN # [xxx]. with about 6,000 miles after the first oil change, the vehicle starts making a creaking noise when pushing and releasing the brake. I went to the dealer on 11/11/13. A technician was able to duplicate the problem. The second visit to the dealer is on 11/25/2013. A master technician was able to duplicate the problem and identify the noise does not come from the braking system but from the rear differential system. The dealer made a phone call to Honda tech line and was told to hold on the fix and wait for Honda to do more investigation. The dealer said Honda will send me a letter in the near future. I waited for the response from both dealer and Honda for more than a month and heard nothing. The dealer told me to contact Honda directly. I called Honda in end of December 2013, and heard back from them in 1/3/2014, a Honda representative named [xxx] in 1-800-999-1009 [xxx] called me back and told me that Honda is not going to fix the problem and replace any parts but will do more investigation. He mentioned that the investigation will last for 2 to 3 years. Also Honda is not considering the rear differential system is failed or defective, because the computer did not notify them such part is failed. [xxx] refused to give me more information and did not want to issue a statement or letter to me to describe the problem and what further investigation will Honda do. [xxx] keeps saying that he is not an engineer to answer any technical related questions. The decision made by Honda is no repairing or replacement to any part to fix this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Malden, MA, USA
We returned from shopping and parked car in driveway (approximately 30 degree incline). Went behind to unload back and the car rolled back on us about 4-5 feet at least. We have since been able to duplicate this twice. The car is fully in park with the engine off when this happens. The only injury (thank god!) was my back which was just thrown out a little due to trying to get out from behind the car before it ran over me. My husband twisted his knee a little, but appears okay otherwise. Because it is Sunday, I cannot reach anyone to report to the dealer (bommarito Honda), but have sent them a message demanding they tow the car and get me a loaner immediately. Neither of us will get in this car again. I'm very concerned there may be others at serious risk right now!
- Florissant, MO, USA
Just before coming to a full stop or accelerating from a stop a grinding noise coming from the rear of the all wheel drive vehicle. Dealer identified problem and is to replace the rear differential.
- Greensburg, PA, USA
Intermittent problem happened 4 times over 2 weeks while driving new vehicle (just purchased new) about 30 miles. Eco button is on. From full stop, when I step on gas pedal get a 1-2 sec hesitation; no engine rev up, no acceleration. Foot is not on the brake at time of gas pedal hesitation. It's a safety problem in traffic or especially when turning left in traffic. Local Honda dealer tells me this is a known problem to Honda and Honda is working on solution and recall repair.
- Portland, OR, USA
2013 Honda CRV. Consumer writes in regards to brake transmission shift interlock recall notice and unsatisfactory customer service at dealership.
- Yukon, OK, USA
The contact owns a 2013 Honda CR-V. the contact stated that while driving 30 mph, the vehicle failed to down shift. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 2,900.
- Pittsburgh, PA, USA
- Massapequa, NY, USA