10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,585 miles

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« Read the previous 20 complaints

problem #9

Oct 302013

CR-V 4-cyl Diesel

  • miles
I am concerned about the safety of a vehicle which can drive itself at 7 - 14 mph, faster in reverse than forward, without anyone touching the accelerator. I was parked in my 2 month old CRV on my (level) driveway on a clear day. I put the car in reverse, took my foot off the brake, started to turn to look behind me, had to grab a bag in the passenger seat and had not yet touched the accelerator pedal when my car came up against another vehicle which was parked half way down the drive on the opposite side. At first I thought I had hit a dog or a child, something that moved toward me. I had no reason to think a car could travel that fast and on its own. It caused $886 in 'minor' damage in less than 3 seconds. This self-propelling feature was not mentioned in the manual (which I did read) nor by the dealership, who later told me the vehicle was functioning within specs and this movement was to be expected. After polling 20 people I understood there are cars which 'creep' once in gear, so I borrowed 3 different vehicles to test. First I tried my car. From a dead stop, I removed my foot from the brake and the car propelled itself at 7- 14 mph (900-1200 RPM) for 1/2 mile through my neighborhood. I repeated the trial after the car was warmed up. No change. Then I tested a 2014 Ford Focus, a 2008 Lincoln mkz, and a 2013 Chevrolet equinox: Same route and conditions, none moved faster than 2-4 mph. I later test drove a 2014 CRV and it accelerates faster than my 2013. I have to keep my foot depressing the brake during slow traffic because the car moves before I fully release the peddle. This means the brakes are likely to wear out faster. I can't be sure how this effects the expected deceleration once the accelerator is released. I feel this idle speed is simply to fast to be deemed safe.

- Whitmore Lake, MI, USA

problem #8

Apr 042014

CR-V 4-cyl

  • 7,000 miles
Vehicle was parked in driveway after just returning home. Vehicle was in park. As my wife unloaded items vehicle rolled backwards out of driveway striking a parked vehicle. I checked immediately after accident and vehicle was indeed in park.

- Massapequa, NY, USA

problem #7

Mar 282014

CR-V 4-cyl

  • Manual transmission
  • miles
The contact owns a 2013 Honda CR-V. the contact stated that while traveling various speeds, the vehicle hesitated. The vehicle taken to the dealer where it was found that the computer needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was not available. Updated 5/27/14 the consumer stated there was a delay in acceleration. At times, there would be no response from the vehicle, as if, it cut off and then the vehicle would suddenly lurch forward. Updated 08/19/14

- Brownsville, TX, USA

problem #6

Nov 112013

CR-V 4-cyl

  • 8,393 miles
I purchased a 2013 CRV in the beginning of 2013 with VIN # [xxx]. with about 6,000 miles after the first oil change, the vehicle starts making a creaking noise when pushing and releasing the brake. I went to the dealer on 11/11/13. A technician was able to duplicate the problem. The second visit to the dealer is on 11/25/2013. A master technician was able to duplicate the problem and identify the noise does not come from the braking system but from the rear differential system. The dealer made a phone call to Honda tech line and was told to hold on the fix and wait for Honda to do more investigation. The dealer said Honda will send me a letter in the near future. I waited for the response from both dealer and Honda for more than a month and heard nothing. The dealer told me to contact Honda directly. I called Honda in end of December 2013, and heard back from them in 1/3/2014, a Honda representative named [xxx] in 1-800-999-1009 [xxx] called me back and told me that Honda is not going to fix the problem and replace any parts but will do more investigation. He mentioned that the investigation will last for 2 to 3 years. Also Honda is not considering the rear differential system is failed or defective, because the computer did not notify them such part is failed. [xxx] refused to give me more information and did not want to issue a statement or letter to me to describe the problem and what further investigation will Honda do. [xxx] keeps saying that he is not an engineer to answer any technical related questions. The decision made by Honda is no repairing or replacement to any part to fix this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Malden, MA, USA

problem #5

Dec 152013

CR-V

  • 7,000 miles
We returned from shopping and parked car in driveway (approximately 30 degree incline). Went behind to unload back and the car rolled back on us about 4-5 feet at least. We have since been able to duplicate this twice. The car is fully in park with the engine off when this happens. The only injury (thank god!) was my back which was just thrown out a little due to trying to get out from behind the car before it ran over me. My husband twisted his knee a little, but appears okay otherwise. Because it is Sunday, I cannot reach anyone to report to the dealer (bommarito Honda), but have sent them a message demanding they tow the car and get me a loaner immediately. Neither of us will get in this car again. I'm very concerned there may be others at serious risk right now!

- Florissant, MO, USA

problem #4

Sep 202013

CR-V 4-cyl

  • 2,800 miles
Just before coming to a full stop or accelerating from a stop a grinding noise coming from the rear of the all wheel drive vehicle. Dealer identified problem and is to replace the rear differential.

- Greensburg, PA, USA

problem #3

Aug 212013

CR-V 4-cyl

  • 30 miles
Intermittent problem happened 4 times over 2 weeks while driving new vehicle (just purchased new) about 30 miles. Eco button is on. From full stop, when I step on gas pedal get a 1-2 sec hesitation; no engine rev up, no acceleration. Foot is not on the brake at time of gas pedal hesitation. It's a safety problem in traffic or especially when turning left in traffic. Local Honda dealer tells me this is a known problem to Honda and Honda is working on solution and recall repair.

- Portland, OR, USA

problem #2

Jul 012013

CR-V

  • miles
2013 Honda CRV. Consumer writes in regards to brake transmission shift interlock recall notice and unsatisfactory customer service at dealership.

- Yukon, OK, USA

problem #1

May 302013

CR-V 4-cyl

  • 2,900 miles
The contact owns a 2013 Honda CR-V. the contact stated that while driving 30 mph, the vehicle failed to down shift. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 2,900.

- Pittsburgh, PA, USA