"SERVICE BULLETIN - SOME CUSTOMERS HAVE REPORTED FEELING ONE OR MORE DIFFERENT VIBRATIONS FELT PRIMARILY THROUGH THE DRIVERÂ’S SEAT. THE IDENTIFIED VIBRATIONS MAY OCCUR UNDER THESE CONDITIONS:
• DRIVING MODE 1: WHILE STOPPED WITH VEHICLE IN GEAR.
• DRIVING MODE 2: WHILE BETWEEN 1,000–1,200 RPM AT TAKEOFF.
NOTE:
- YOU MUST MAKE SURE THE SERVICE ADVISOR HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER BEFORE THE SOFTWARE UPDATE IS PERFORMED.
- VERIFY THAT THE SERVICE ADVISOR HAS NOTED ON THE CUSTOMER INFORMATION STATEMENT THAT HE OR SHE HAS REVIEWED THE CUSTOMER INFORMATION STATEMENT FOR DRIVING MODE 2 WITH THE CUSTOMER.
- THE NOTED CUSTOMER INFORMATION STATEMENT MUST BE RETAINED FOR FUTURE RECORDS AND ATTACHED TO THE REPAIR ORDER BEFORE DOING THE SOFTWARE UPDATE, AS THIS SOFTWARE MAY HAVE A SMALL IMPACT ON FUEL ECONOMY.
• DRIVING MODE 3: WHILE DRIVING BETWEEN 1,800–2,200 RPM AROUND 40–50 MPH."
