The contact owns a 2017 Honda CR-V. the contact stated that while driving on the interstate at approximately 65-70 mph, the brake mitigation system suddenly activated abruptly applying the brakes to stop the vehicle erroneously and causing the driver to lose control of the vehicle and spin out before crashing into a guard rail. During the crash, the front end sustained significant damage but the air bags did not deploy. The contact indicated no other vehicles were present when the mitigation system erroneously activated. The driver sustained neck back and chest injuries and the occupant seated in the rear passenger seat sustained neck, back and front torso injuries. Medical attention was not required. A police report was taken at the scene and the vehicle was still drivable. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 19,000.

- Boiling Green, KY, USA

2017 Honda CR-V. consumer writes stating that the airbags did not deploy during an accident. The consumer stated he had badly bruised ribs on the left side from the seat belt.

- Mount Pleasant, SC, USA

The contact owns a 2017 Honda CR-V. while the driver was making a left turn, the vehicle was rear ended by another vehicle. The air bags failed to deploy. The contact stated that the rear bumper and rear window of the vehicle were damaged. The driver sustained injuries to the ribs and left side of the body. The front passenger sustained chest injuries. Medical attention was not required. A police report was filed. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was unknown.

- Moreno Valley, CA, USA

I purchased this CR-V new from the Honda dealership in sarassota, fl in Feb 2017. O/S SRS light keeps coming on. It is an intermittent problem. When it comes on, it stays on until the car is turned off. This has been going on for at least 3 months. I had started taking pictures of the actual meter panel speedometer with the O/S SRS light on every day to show the frequency and magnitude of this issue. On 11/11/17, stored codes were deleted a few times at bradenton, fl dealership with no success. "system operating as designed" is what I was told by Honda dealership. On 11/13 - 11/21/17, O/S SRS light came on after codes cleared. Returned to Honda dealership in bradenton, fl. They checked pin fit at air bag connector and SRS unit. Continuity was confirmed. No mouse or water damage. Driver's seat air bag was replaced per Honda tech line. The dealership was in possession of our CR-V during these dates. On 12/13/17, O/S SRS light keeps coming on. The bradenton, fl dealership. Scanned for SRS codes (same as before, 'B0020-13"), open or increased resistance on the left side. Reviewed data withe tech line and they had dealership replace the SRS control unit. Initialized seat weight sensor to verify repair was completed. Tech drove vehicle 85 miles to confirm repair was completed. Tech line ref#4044223 on 12/14/17 the O/S SRS light came on still. Due to our vacation from sarasota, fl to Ohio for christmas, the bradenton Honda dealership could not provide a loaner for any out of state driving. So, we drove this CRV to Ohio with the O/S SRS light on for 95% of our 2600 mile trip. Negotiated with am Honda and bradenton, fl dealership to bring CR-V back on 1/8/18. A Honda 'technician specialist' is being flown in from torrence, ca to fix it. My wife and I retired from Honda of America mfg Inc with 50 combined years of manufacturing service building Honda.

- Sarasota, FL, USA

I bought my car certified preowned from capitol Honda in san jose. I was assured that the car had never been in an accident and it was a lease turn in. I had my airbags replaced last year and last week I rear ended a car and my car was totaled and the airbags never went off. I hit pretty hard. The report from my insurance is where I found out it had been in two accidents and was a rental. I should have been privey to that information when I was a shopper.

- San Jose, CA, USA

The contact owns a 2017 Honda CR-V. while seated in the driver's seat, the contact observed that the padding was collapsed inside the seat by the side air bag. The vehicle was taken to O'daniel Honda (located on 123 beverly dr, omaha, ne 68114) where it was diagnosed that the padding needed to be replaced. The vehicle was temporarily repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage and VIN were unknown. Updated 09/15/17 the consumer stated the leather on the back part of the driver's seat was collapsed on the left side by the door. The dealer repositioned the padding which was a temporary fix. The consumer inquired if the failure would affect the airbag. Updated 12/11/2017

- Omaha, NE, USA

Front passenger airbag occupancy sensor does not detect an adult that is 5' 3" tall and weighs 100 lbs. The vehicle keeps the passenger airbag deactivated.

- Pleasantville, NY, USA

Driver's seat has collapsed on left side right below the air bag tag. Took it back to dealer. They know about the problem. They did a quick fix, but it did not work. Does this problem affect the function of the air bag? I bought the vehicle 4/28/17, and the seat has been messed up for about two months.

- Carrollton, VA, USA

The indicator light for the passenger air bag ('air bag off') does not operate consistently. A 112 pound passenger regularly rides in the front passenger seat of this vehicle. Sometimes when this passenger is present, the passenger airbag indicator light ('airbag off') illuminates and stays illuminated during travel. At other times it does not illuminate at all during trips when the passenger is present. The indicator light is more likely to remain on when the vehicle is started before the passenger enters the car. This problem has persisted for 4 months.

- Oklahoma City, OK, USA

My mother and I traveled to visit my daughter that lives 3 1/2 hours away. My mother sat in the passenger seat for the 7 hour trip up and back. The amber or yellow light on the dash "passenger airbag off" was lighted the entire time that my mother was sitting in the passenger seat. Admitted she only weighs 100 lbs and is 86 years old, but she is clearly an adult and should be protected by an airbag deploying in case of a serious crash. The airbag deploying in a crash could literally mean the difference between life and death.

- Wake Forest, NC, USA

Passenger side airbag indicator does not turn off, therefore the airbag does not activate, when a person weighing significantly more (100lbs) than the stated threshold of 65lbs as described in the owner's manual. This is a significant safety concern since the passenger is not protected by the airbag. Honda dealer claims the weight sensor is correctly calibrated and working properly according to Honda. The concern is that this tolerance of more than 35lbs is way too high and the airbag needs to activate much closer to the stated threshold of 65lbs.

- Portland, OR, USA