After having a mandatory update done by Honda January 3 2019 I no longer have heat in my vehicle when its below freezing. My windows cannot stay defrosted or safe to see out of. I have to keep pulling over to scrape windows during storms. Also February 14 I noticed my engine rapping badly. I had it towed to the Honda dealer. My engine oil was 1 inch over the high fill line. Honda corporate told the dealership to tell me that it's 100% normal and fine, and oil dilution is normal and fine. My engine is rapping badly, I have had coworkers who are ase certified look at the vehicle and they said that's engine damage and the engine will fail and probably soon. My oil was last changed 1600 miles ago, and in that time it got 1 inch over filled, gasoline is in my oil now. Honda denies the heat and the oil dilution. You must intervene and help Honda CRV customers! there are thousands of U S experiencing this and Honda refuses to help!! please help! I have a video of my engine rapping, compared it to other Honda CRV's and mine is definitely got something wrong!

- Ware, MA, USA

The heat in the 2018 CRV does not operate safely during average winter temperatures (North Dakota). When it is actually cold outside, below zero degrees Fahrenheit, the heat is non existent causing a terrible problem with defrosting windows. I brought the vehicle to the dealer for resolution. They stated that it was a known issue with this model engine and there was no fix in place from Honda. I proceeded with an incident with american Honda which the customer representative stated that this was an unknown issue even though the dealer and many car forums say otherwise. I guess now I wait for resolution, trade the vehicle, or crash as my windshield fogs up driving down the road.

- Reiles Acres, ND, USA

I live in New Hampshire, a very cold climate. My Honda CR-V ex has remote start. With every other car I have owned, you remote start the vehicle, it idles for 10-15 minutes and your car gets warm and the windshield defrosts. This vehicle does not do this. It remains cool, and the front windshield does not defrost. This is unacceptable in a cold weather climate. The engine has to be run on the highway for many miles (say 10-15) before the engine heats up enough to produce noticable heat. This is unsafe especially with the windshield. During a recent ice storm, I could not keep my windshield from building up ice because I could not get enough heat to the windshield even using the defrost setting and fans at full on.

- Hooksett, NH, USA

The contact owns a 2018 Honda CR-V. the contact stated that the heater failed to defrost the windshield. The contact stated that there was an abnormal fuel odor on the oil dipstick. The contact stated that the vehicle had to be driven before the vehicle warmed up. There were no warning indicators illuminated. The vehicle was taken to mclarty Honda (10 colonel glenn ct, little rock, ar, (501) 482-5326) where it was diagnosed that the vehicle performed as designed; however, the oil was changed. The vehicle was not repaired. The manufacturer was contacted and provided case number: 09213798. The failure mileage was 4,500. The VIN was unknown.

- Little Rock, AR, USA

From the lack of heat coming out (engine very very slow to warm up) the windshield does not clear off well when its snowing. I never owned a car like this, its ridicules how long it takes to warm up. It makes driving very dangerous when its snowing

- Wyndmoor, PA, USA

The front windshield trim pieces on the exterior of the vehicle are designed such that there is a trough or channel that runs up the height of the windshield on both sides. The depth of the channel varies; being deeper at the bottom of the windshield and tapering down to less deep at the top of the windshield. When driving in the rain with the windshield wipers on, water is deposited into the driver's side channel by the wiper when the wiper completes its upward stroke. There is no where for the water to go. As the wiper begins its downward stroke, the pooled water is pulled out from the channel and travels horizontally across the windshield. The result is that 2-3 inches of the left side of the windshield on the drivers side becomes unusable when driving in the rain. This actually makes quite a bit of difference in visibility on rainy days and seems unnecessary and unsafe. I attached a picture because this was hard to describe. The picture shows a standard mechanical pencil stuffed into the channel. I angled the pencil slightly for the picture so that it is visible, as the entire pencil fits into the channel.

- Rohnert Park, CA, USA

Driver's side mirror blurry/shaking at highway speeds and any speed going over bumps; which causes some visibility concerns- increasing the risk of an accident when changing lanes. Noticed it day after purchase of new car. Dealer replaced just the mirror-did not fix problem, then dealer replaced the entire mirror assembly-did not fix problem, technician at dealer also test drove multiple new 2018 CR-V's on the lot and found the same problem on every car he drove. After much lobbying/begging(to the dealer and Honda customer service) for the problem to be addressed/fixed, Honda sent out a field engineer to evaluate, who test drove my car and 2 other new lot 2018 CR-V cars, found mirror vibration and blurriness in all cars with some variability. I was told that there is an acceptable level of vibration/blurriness, or "tolerance" expected, unable to fix the problem because it is considered within a tolerable range. Offered to replace my mirror assembly with another new car mirror on the lot which appeared to vibrate less(but still with some blurriness at times) which I did--some improvement but still see some mirror vibration/blurriness at highway speeds. Never had a new car where I am suppose to expect and tolerate some degree of driver side mirror blurriness. While its irritating and distracting, I believe it more importantly represents a significant safety hazard on the road; especially considering it appears to be a defect on many cars if not all 2018 Honda Cr-vs. **will send video of mirror at request.

- Medina, OH, USA

Side mirror rear visibility, particularly the right-hand side, is dangerously low. For example, when preparing to back into a parking space, one can not see the white lines to guide you in. Our previous 3rd generation (2007-2011) CRV had superb side mirror visibility. The only way to correct Honda's dangerous and inconvenient design flaw is to offer "reverse tilt door mirrors", which automatically tilt downward when reversing. Ironically, Honda, offers this feature in other country markets, but not on any us market CRV trim levels. The right side mirror appears to be excessively angled back, not standing out adequately to allow a clear view along the right side of the car. As a result, I can only see the car's bulbous (outwardly curved) right side. The left side mirror can/must be manually lowered to see where one is backing, which most people won't do, amounting to a safety hazard. As for the right side mirror, attached at a severe backswept angle, it is virtually impossible to tilt it downward and see the rearward path. I'm extremely troubled over this glaring safety issue. Visibility is a key element to safe driving, and am shocked the car was certified.

- Virginia Beach, VA, USA