The contact owns a 2018 Honda CR-V. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle decelerated unintendedly. The vehicle was diagnosed by an independent mechanic with a short circuit in the electrical system. The battery was replaced. The contact stated that on another occasion while driving, several unknown warning lights illuminated, and the vehicle decelerated again. The vehicle was taken to a dealer and was diagnosed with a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline. The failure mileage was approximately 38,000.

- Cheektowaga, NY, USA

The vehicle began running rough Spring 2023 and all the lights on the dashboard lit up. The local mechanic did not identify any serious problem and the lights all going off seemed to be a separate issue since the whole dashboard was lit up. We continued driving it out of necessity and eventually it began stalling. Then we took it back to our mechanic who identified the fuel injectors as the issue and recommended that we take it to the dealership. We took it to the dealership and they charged $3000 for the fuel injector replacement and also did some minor recall repairs. When my husband drove it off the lot, it stalled again so he brought it back and identified that it still was not repaired. They then kept it for 2-3 more weeks and repaired the head gasket. We took it home and drove it for another 6 mths and then it stalled again when my husband was driving at 65mph on a bridge. He safely pulled over but the vehicle had trouble restarting as it had in Spring of 2023 from time to time when it was riding rough. This time there were no warning lights related to the issue. The dash now has some warning lights. We have not driven it since and the part for the fuel pump from Honda is not available until Fall 2024 so we are without a vehicle even though we paid for a new vehicle that we hoped would last us beyond 6 years.

- Highland Park, NJ, USA

The car quit suddenly while picking up my child at school and would not start. Had to be towed to the honda dealership due it not running. No warning sign of it having any problems, nothing. This qas February 13th and has been sitting therr for over a month now. I have contacted the Honda service department twice and they can not give me an ETA on when my car will be fixed or when the fue pump will arrive and if that is the only thing wrong with my car. This is our main vehicle, I do have a courtesy car to drive but I am making car payments on a car that is not functioning.

- Etowah, TN, USA

It is terrifying and unacceptable that they announce a fuel pump recall and then tell drivers to wait basically a year to they maybe get the part. Ticking time bomb. This is an addendum to some folks who already had a near catastrophe or worse because this company was negligent. Is anyone filing any lawsuits yet? My vin: [XXX] Can someone get back to me with a safety proposition because Honda has failed. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wantagh, NY, USA

Informed at 5 dealerships that repair parts not available now and until until FALL 2024...car has 10,000miles and fearful of driving

- Palm Beach Gardens, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated while driving 35 MPH, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who replaced the engine; however, the failure persisted. The vehicle was taken to the local dealer, who informed the contact that they could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was contacted, and case was opened. The manufacturer referred the contact to the dealer for assistance. The failure mileage was approximately 130,000.

- Summerville, SC, USA

Initially we had check engine light on and we felt that the car had difficulty to start after stopped at traffic light. We had to restarted the engine to solve the stall problem. We took the car to a mechanic and he changed oxygen sensor and spark plugs but the problem came back. Then we received the recall letter realized it was exactly the same problem we had. The mechanic re-examined the car and confirmed that fuel pump was the problem. The recall letter told us to wait for replacement. Since we did not have another car we had to use it. On February 16, the situation became worse. We almost ran into crash on high way 95. The check engine light kept flashing and the car seemed to lose power in the middle of high way. We managed to pull over. It was very scary and it was lucky to avoid any harm in this incident.. Talking to Honda service was not helpful. They insisted on us to pay diagnosis fee of $195 to do the evaluation and tried to deny the third-party mechanic's opinion. We lost trust of their objectivity to do a fair check.

- Laurel, MD, USA

On my way home, the car began to tremble and make a very strange noise. I couldn't stop because I was on the highway, the next day all the lights car on the dashboard were on, I dropped my car on the dealer and still is there, .

- Suffern, NY, USA

My vehicle stalled out while driving on the highway, with all electrical components going haywire and the vehicle stopped accelerating or maintaining speed. After being towed 61 miles, my mechanic says that it is not making a loud noise when he tries to test-drive it, had no power, and returned MANY error codes, including one for the turbo. Mechanic believes that the turbo failed and triccered all electrical systems to go haywire. Honda dealership service tech confirms (without commitment, as they did not personally examine it) that the mechanics explanation makes sense and my experience describes what would happen if the turbo failed. In addition to putting me in an unsafe situation on the highway, this malfunction may end up costing me thousands between parts, labor, and towing costs. Research on the problem tells me this has happened to many other 2017-2017 CRV owners and Honday has simply failed to address the issue. UNACCEPTABLE.

- Plainview, MN, USA

Sudden unexpected acceleration. Multiple occurences during same outing, almost caused me to have an accident. had to HARD break while engine continued to surge. Had vehicle towed to Honda Dealer. They said No Code set and couldn't duplicate condition. They kept vehicle 2 weeks and drove multiple times but couldn't duplicate problem. Since no code set, nothing fixed. Do not believe any diagnosis on components were done. My opinion.

- Monroe, LA, USA

Our 2018 CRV Touring modelm has had the dashboard light up like a christmas tree with all codes flashing. We have had the vehicle to the local honda dealer numerous times and also to a private garage. The battery has been changerd out, The Honda dealer performed a sparkplug recall and the car continues to do this with the dashboard lighting up showing all kinds of codes. Last evening for the second time the car would not go above 10 MPH. I had to shut down the engine and restart. This is very dangerous. We bought the car brand new and have had all the maintenance done. My wife is afraid to drive the car, Is there anything NHTSA can do to have Honda look into this problem. From my looking into this it appears quite a few honda CRV's are encountering this problem. This is unsafe. Thank you for your time, I look forward to hearing back from you

- Enfield, CT, USA

Engine failure while driving on the highway. This is related to the oil dilution issue with the 1.5 turbo engines on our 2018 CRV. Valve got destroyed. Honda dealer replaced the cylinder head under warranty at no cost to us.

- Cedar Grove, NJ, USA

I had all the warning lights come on my 2018 Honda CRV. At one time the car also lost power. I have been visited my dealer 3 times, and still is the same problem!! It has happened 4 times.

- Liberty Twp, OH, USA

When on the highway, if you try to match other cars speed, the car turns on the check engine and starts losing its force. When I check, it says it has a problem with misfire. P0304 & P0303. Honda changed the injectors, coils and spark plugs. The vehicle dilutes a large quantity of gas into the motor oil. 1/4 more of gas than the 3.7 quarts that the engine is supposed to have. The motor is a 1.5 engine. The car isn-??t safe because I have to stop on the highway, turn it off and on then start driving again and pray that in 5 minutes the same thing won-??t happen again. I-??ve had to stop using the car and it-??s been parked for 2 months and Honda wipes their hands clean because it-??s out of warranty, yet the majority of people with this specific model have the same problem.

- Elmhurst, NY, USA

The contact owns a 2018 Honda CR-V. The contact stated while starting the vehicle, the brakes locked up inadvertently. Additionally, the electronic braking system, TPMS, the emission, the AWD system, braking system, brake hose, power steering, the vehicle stability assistance, Fuel Start Assist, Collision Mitigation Braking System, and the Hydro High beam warning lights were illuminated. Additionally, there was smoke coming out of the exhaust pipe. The vehicle was then taken to the dealer, where it was diagnosed that there was sludge in the engine and that the turbo system was blown. The dealer replaced the turbo, rebuilt the engine, and performed an oil change and an engine flush; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to a second dealer, Schaumburg Honda Automobiles (750 E Golf Rd, Schaumburg, IL 60173), where an oil change and an engine flush were performed; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the timing chain was loose and needed to be replaced. The contact declined the repair. The contact stated he had replaced PCV valve, the camshaft sensor, and the battery himself. Additionally, the vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the ECM. The mechanic referred the contact to the dealer for the repair. The vehicle was taken to a third dealer, where the contact was informed that the engine needed to be taken apart. The vehicle was not repaired. The manufacturer was notified of the failure and several cases were opened. Additionally, the manufacturer referred the contact to the third dealer for the repair. The failure mileage was approximately 70,000.

- Hanover Park, IL, USA

After battery replacement done by dealership Monday afternoon, Tuesday morning, horn was off, lights were on, keyless remote can not be detected, many safety system errors etc. Called road side assist, after entire system reset, everything seemed to be normal, but problem showed up again on Saturday morning. Towed car to dealership, they checked everything and turned out to be body control module problem, had to replace body control module. My car only 5 years, 55k miles. It happed so randomly, faulty locks, faulty anti-theft, and can be a huge safety concern/issue.

- San Jose, CA, USA

I am writing to express my deep concerns regarding the 2018 Honda CRV that I purchased from Honda dealership in Bellevue, Washington state just a few short months ago. Initially, after several week ago from the dealer, all warning lights on the dashboard were illuminated, prompting me to bring the car to your dealership for an evaluation. Following your team's assessment, the car was upgraded with software in accordance with Service Bulletin [link to the bulletin: https://static.nhtsa.gov/odi/tsbs/2019/MC-10154475-0001.pdf However, this was only the beginning of our troubles. In the past few months, my family, including my 9-year-old son, has encountered a series of issues that have severely affected the safety and reliability of the vehicle. We rely on this car for various family activities, including picking our son up from school and transporting him to various extracurricular activities. On multiple occasions, my family has been exposed to a strong smell of gasoline within the vehicle while driving, even with my 9-year-old son and wife in the car. This issue has persisted and continues to be a major cause for concern. Despite these issues, when I reached out to the dealership for assistance, I was informed that I would be required to pay an inspection fee. Given the seriousness of the problems and the potential safety risks associated with the gasoline smell, I felt that it was unjust to be asked to cover this cost and, as a result, I declined the inspection. The most alarming incident occurred last Saturday Oct 21 2023, while driving the vehicle from Bellevue, to Sammamish back home. The car abruptly lost all power while I was traveling at 40mph. This not only posed a significant safety hazard but also led to an emergency situation. I had to pull over, turn off the engine a couple times, and restart the car to regain power. We barely drove this vehicle back home. Throughout this incident, all engine warning lights were illuminated.

- Sammamish, WA, USA

Multiple engine failure codes appeared on dashboard. Took vehicle for inspection and diagnoses states code P0172 Fuel system too rich. The service technician recommended fuel injector replacement due to faulty injectors. Service advisor did not file a warranty claim on my behalf despite my request to do so. When I called Portfolio Protection, they informed me that the technician did not call in the claim. Portfolio Protection Ever Drive 250 Limited Powertrain Coverage has an exception for injectors listed in the Mechanical paragraph as follows: Mechanical: This Limited Warranty does not provide coverage for service adjustments/cleaning, carburetor, throttle body assembly (except injectors), contaminated fuel system, water ingestion, air conditioning recharge, refrigerant, coolant, battery cables, belts, hoses, brakes (front hubs, drums, shoes, lining, disc rotors and pads), exhaust system, (...) etc. Portfolio Protection and Barber Honda Service Advisor will not acknowledge the exception for injectors clearly stated in the contract. I took the steps required in the contract to file a claim and spoke to multiple adjusters at Portfolio Protection and they refused to acknowledge the exception for injectors. Honda has extended the warranty on fuel injectors for other vehicles due to faulty injectors and incorrect installation during the assembly process as stated on Honda Service Bulletin 22-002. This is clearly an ongoing issue with Honda and needs to encompass all vehicles.

- Bakersfield, CA, USA

I was driving south on the Fl Turnpike when my vehicle shuts off,

- North Miami Beach, FL, USA

The contact owns a 2018 Honda CR-V. The contact stated while sitting at a stop light, another motorist hit her vehicle on the front passenger side. The air bags did not deploy upon impact. The contact nor the other driver sustained any injuries. A police report was filed. The vehicle was driven to an independent body shop where it was repaired. Since the accident, the contact stated that several warning lights would flash on the instrument panel either upon start of the vehicle or while driving at various speeds, . The vehicle was then taken to the dealer where a diagnostic showed that the fuel injector needed to be replaced. Prior to owning the vehicle, the contact was informed that a recall(recall unknown) was performed on the vehicle that was related to the fuel injector. A software was performed to repair the recall. The manufacturer was notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 73900.

- Highland Falls, NY, USA