10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 4,663 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
We were driving a CRV which is less than 6 months old. All of a sudden all safety systems failed. The breaks system, colliosion avoidence, lane assist, acc. All failed. Fortunately we were at 20 mph so we were able to safely stop the CRV. We towed the CRV to the dealership and they after 4 days were able to figure out that all the safety systems had failed as there was an electrical shortcurcuit which has blown the fuses and the control system. The cause of the electrical short was traced to exopsed wires in the rear view mirror assmebly which were damaged by an ornamnet we had hung. The reason I am complaining is I want to bring it to your attention of this manufacturing defect. 1.lot of people hang ornamnets/ car freshner etc and this defect can cause a very serious system failure with all safety systems failing when the CRV is in motion. 2.this CRV is less than 6 M old so it also indicates to the poor designand manufacture. 3. CRV is one of the most popular SUVS sold in usa so lot of people are at risk. 4. the design engineer knew the importance of these wires so have a protective rubber insulation but the insulation leaves a gap where the wires are exposed, and can be damaged. I have dramatic video showing this incident when we were drving and the exposed wires, the short cricuit damage and the ornament that they are blaming for this incident. I have the video that I could not load in this complain as the sytem would not allow it to be loaded, but I would be pleased to share if needed.
- Glen Allen, VA, USA
Went away for a weekend trip and hadn't driven the car for 3 days. Came back and the battery was totally drained, had to jump start the car. It has roughly 3,300 miles on the odometer. Vehicle was stationary.
- Green Bay, WI, USA
The contact owns a 2019 Honda CR-V. the contact stated that there was a software issue that was causing the battery not to charge and was draining the battery. The vehicle was parked at an airport and would not start upon the contact's return from a five day trip. The contact had to jumpstart the vehicle. East coast Honda (8756A us highway 17, bypass South, myrtle beach, SC 29588, (843) 492-5175) was contacted and stated that they were aware of the issue. The manufacturer stated that there were not enough complaints to issue a recall. The manufacturer suggested that the contact unhook the battery if the vehicle remained parked more than a day. The contact planned to take the vehicle for diagnostic testing on August 30, 2019. The failure mileage was 1,900.
- Little River, SC, USA
I am having the same problem the Honda Pilot is having, my infotainment/radio has not worked since I bought the car on March 1st. It does not connect to apple car play and the screen suddenly just goes black. It plays pandora sporadically but never works consistently.
- Snellville, GA, USA
Battery is draining out after sitting for 3 days in a parking lot, and will not start up again without a jump. Battery tests are coming back as fine.
- Plano, TX, USA
Battery is draining out after sitting for 3 days in a parking lot, and will not start up again without a jump. Battery tests are coming back as fine.
- Plano, TX, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stephen wade Honda (located at 1630 S hilton dr, St. George, ut 84770, (435) 628-6100) was contacted by phone and confirmed that the remedy was not available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Washington, UT, USA
The contact owns a 2019 Honda CR-V. the contact stated that the audible indicator of the blind spot system was not loud enough to hear. The contact took the vehicle to pearson Honda (14001 hull street rd, midlothian, va 23112, (804) 745-0300) and asked them to increase the volume; however, the dealer stated that they could not change the volume. The manufacturer was not notified. The failure mileage was 232. Consumer stated after further examination I believe the volume is appropriate.
- Amelia, VA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact called millennium Honda at 516-481-2800 (located at 286 N franklin St, hempstead, NY 11550) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Hicksville, NY, USA
Infotainment screen will sometimes just start making beeping noises as if you are pushing buttons, while at the same time the screen goes dark, and or the screen brightness option comes on to the screen. Dealer says its a known problem but I don't see it listed anywhere. Unsafe and very distracting. Not sure if the back-up camera will still work because the system started up again and is now working. Vehicle was in motion and didn't reset until I turned the car off and back on again.
- Peoria, AZ, USA
The contact owns a 2019 Honda CR-V. the contact received a recall notification for NHTSA campaign number: 19V383000 (electrical system) and stated that the manufacturer did not know when parts would become available to repair the vehicle. Honda of ft. Myers (14020 S tamiami trail, ft. Myers, fl 33912) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fort Myers, FL, USA
Recall 19V-383 after many months of research, decided to purchase 2019 Honda CRV for our 16 year old son in April. Received notification on July 11, 2019 that there is a recall that could cause 'uncommand deployment of driver's airbag.' This recall was first issued in May 2019, however Honda did not notify owners until mid July. Since this is a serious recall, I called several Honda dealers in charlotte right away to schedule the repair. I was told by every single one that they do not have the parts in stock for current customer repairs and will not receive them until Aug/Sept. I was then told that the parts that they are receiving weekly are only for current inventory on the lot that they are trying to sell. What?! this does not make any sense! I was then told that the service department did not have a lot of info about this recall, I would have to call corporate. Called Honda corporate and was assigned a claim number and was told I would be receiving a call in 24 hours.... 4 days later and still no call. This needs to be addressed now, I do not want to put my 16 year old son (or anyone for that matter) behind the wheel of a car where the driver airbag could randomly deploy at any moment. Pretty disappointed in the lack of concern Honda is showing for their current customers.
- Waxhaw, NC, USA
Battery dies overnight. Car has only 1000 miles and I've had to jump it 3 times plan to call dealer for warranty work, but I see from other postings that this is an unresolved issue for Honda. Calling them anyway. A new car should not behave this way.
- Orlando, FL, USA
2019 Honda CRV exl. Received recall notification for possible airbag failure due to metal burrs in steering column. Contacted Honda mall of Georgia. They were aware and referred me to Honda corporate. Filed a case and was told they would contact me within 2 days. Case # 09698729. Honda rep asked me to contact other dealerships in area for warranty repair. Parts not available. Contacted Honda mall of Georgia again. Waiting for service manager to contact us. Honda should cover a rental because of the airbag safety and lack of parts. We need the vehicle to be safe or an alternate provided.
- Flowery Branch, GA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motor werks Honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Hoffman Estates, IL, USA
American Honda motor co., Inc. (Honda) is recalling certain 2019 model year CR-V vehicles. The metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. This can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (SRS) warning indicator, and/or an uncommanded deployment of the drivers airbag. Honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. They are not able to fix this issue until the end of August/early September.
- Mechanicsburg, PA, USA
Brand new vehicle with barely 450 miles turned off out of nowhere. All possible dashboard faults were displayed and car wouldn't start. Brakes got locked at some point and couldn't push car away from road. Many customers have already encountered this issue and Honda is aware but claims that they dont have any bulletins or recalls. It is a safety issue to be driving this car. Car has been at the dealership for 3 days now and mechanics/technicians can not find the problem. Honda dealership where vehicle was purchased shows lack of interest on helping me. Honda dealership where car was taken keeps working on the issue. Vehicle wont start. Three days at the dealership now.
- El Paso, TX, USA
The automatic vehicle braking system applied urgent brakes on its own when no other car was in front, nor was any other obstacle in front of our car. This is a huge concern because, the system applying automatic brakes could have resulted in a collision.
- Sunnyvale, CA, USA
Our Honda CRV is a 2019 purchased litlle over 4 months ago 7800 miles to dare. Our problems started 17 days ago with a routine first oil change. At that time were advise of software recall and they said was completed and ok to drive. 6 days later an electrical.or software problem occurred and all 13 icons on dashboard went off while driving. Alarms and warnings on dash as well. Brought back to Honda and they rebooted and said found no issue.a daynor so later same issue and brought ba K to Honda autofair manchester nh and they ket car 4 daya and worked with Honda tech replaced turbo and reset software and said might be related to origiginal software issue recall. A few days late on June 8th while starting a 65 birthday celebration for my wife we heard the loudest shreaking alarm when we went out front to driveway we found it was out xar and air bag had deployed on its own while not moving in driveway. The alarm was ao bad people driving by stop to help. Smoke was pouring from dashboard. Again we call Honda and they towed ro Honda manchester only again to give us yet another rental. When going back to get phone cord from diaabled car a group of Honda ployees surrounded vehicle in dismay. One said to me is that your vehichke I said yes and thwy said your lucky you werent killed if that happened while driving. This ia we we are at 17 days later from first oil change. We are in fear of driving thia car. Honda new about thia problem and has not decided to send out recall till july8 2019. Another month!!! how many lived will be loat or serious injuries because of thisnegligence
- Derry, N.H, NH, USA
- Holpsville, NY, USA