10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,108 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Dec 182019

CR-V

  • 5,850 miles
Intermittent raw gas fumes inside cabin of 2019 Honda CR-V. raw gas smell present while vehicle is parked, moving on city streets and on the highway. Dealer was unable to replicate the problem. Dealer conducted an evap function test. The vehicle passed.

- Bexley, OH, USA

problem #18

Nov 062019

CR-V

  • 1,300,000 miles
I just had a high car accident and my airbag did not deploy but the other car did. My car is a total.

- Pompamo, FL, USA

problem #17

Sep 292019

CR-V

  • 1,600 miles
Gasoline leaking into the engine lubricating oil. When I bought the car the dealer assured me that Honda had taken care of the problem. I feel that a recall is justified since this will certainly lead to shorter engine life and could possibly lead to an engine fire. I noticed the problem after checking the oil after a trip of 500 miles.

- Orange, CT, USA

problem #16

Aug 012019

CR-V 4-cyl

  • 4,800 miles
Honda oil dilution - driving the car on the interstate and the engine light came on and the engine shut off. Pulled over and restarted the car. Drove 2 miles and engine shut off again. Pulled over started car drove 100 ft and engine shut off and everything including wheels locked up. Car taken to Honda dealer and they state that the engine running on 3 cylinders because spark plug fowled up. Replaced spark plug. Picked up the car drove it 300 miles and engine stuttered, did not shut off and blue smoke plumes came out of exhaust. Shut the car off and blue smoke went away, did not drive the car for one week. Drove car 100 miles on interstate, engine light comes on and engine shuts off. Pull over. Restart the engine and was able to drive 50 miles to the same Honda delear for the first time repair. Mechanic tells me that the oil case was 1/2 quart too much. Sound like oil dilution issue.

- Wausau, WI, USA

problem #15

May 012019

CR-V

  • 700 miles
Engine oil dilution

- Franklin Park, NJ, USA

problem #14

May 072019

CR-V

  • miles
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign numbers: 19V383000 (steering, air bags, communications) and 19V039000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hennessy Honda of woodstock (8931 ga-92, woodstock, ga 30189, (770) 924-9000) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Marietta, GA, USA

problem #13

Jul 072019

CR-V

  • 1,542 miles
We leased this 2019 Honda CR-V 6/17/2019. Had made a trip back to Arizona parked car 15 minutes later came out to go home to son in laws car wouldn't turn over. Seem like it was flooded and couldn't start car. Towed car to dealer in the morning went to find out the problems. They couldn't determine any diagnostic problems. So we drove back to California. We both lost day work and pay. That morning I went to the store to get some things and had encountered the same problems car wouldn't start and smell of gas.as like car was vapor-locking. Had to have aaa come and tow SUV to dealer where we got it. They had it a week and couldn't find any problems. Al these times vehicle was stationary in parking lot.

- N. Hollywood, CA, USA

problem #12

Jul 132019

CR-V

  • 0 miles
Strong gas smell coming from the engine oil. Car has only less than 220 miles on the engine.

- Greendale, WI, USA

problem #11

Jul 012019

CR-V

  • 450 miles
Brand new vehicle with barely 450 miles turned off out of nowhere. All possible dashboard faults were displayed and car wouldn't start. Brakes got locked at some point and couldn't push car away from road. Many customers have already encountered this issue and Honda is aware but claims that they dont have any bulletins or recalls. It is a safety issue to be driving this car. Car has been at the dealership for 3 days now and mechanics/technicians can not find the problem. Honda dealership where vehicle was purchased shows lack of interest on helping me. Honda dealership where car was taken keeps working on the issue. Vehicle wont start. Three days at the dealership now.

- El Paso, TX, USA

problem #10

Dec 292018

CR-V

  • 2,000 miles
The 2019 Honda CR-V touring vehicle has experienced gasoline contamination of the engine oil due to an issue with the engine design. The abnormal levels of gasoline contaminates has been validated through a third-party lab test. The degradation of the lubricating properties of the engine oil results in engine performance and in-cabin air quality issues. The vehicle has been taken into the manufacturer's service department, however, they have indicated that there is no fix for this issue at this time unless you live in specific states where the fix is being offered. This is a known international issue with this vehicle type and Honda has acknowledged that this is a problem. Some reports indicate that consumers have experienced severe vehicle performance issues (I.e., stalling) as well as health related issues due to super strong gasoline odors in the cabin of the vehicle. The reduced lubrication quality of the engine oil due to the engine design issue has long-term performance indications.

- Vienna, VA, USA

problem #9

May 242019

CR-V

  • 9 miles
I have 260 miles and my car started to flash like christmas tree all the dash-board warning lights and engine was shaking. Lost traction and it's a AWD and it was turning off every block. I was driving in the street. It was also smelling so bad worse then burning.

- Sylmar, CA, USA

problem #8

May 222019

CR-V

  • 1,800 miles
Smell gasoline from engine oil upon inspection from dipstick. I have just bought this car a month ago.

- Franklin Park, NJ, USA

problem #7

Apr 102019

CR-V

  • miles
Brand new 2019 Honda CR-V ex-L: electrical problem,4/10/19 at 200 miles, battery completely dead after 2 days of not driving because computer program error. Honda is aware of problem, but does not instruct the dealer to fix the problem before selling its cars. Engine problem at 12 mile and up, bought the car in March,2019, smelled gasoline in engine oil at dipstick, the level was over max mark by 1/4", was told that Honda already implemented the solution prior to selling 2019 model to the public. Obviously, it did not solve the problem. Dealer was no help, refuse to admit that the oil was over maximum and mixed with gasoline. 5-9-19 at 1467 miles, paid to change oil and filter at dealer and started to monitor oil condition and level closely. Discovering that the oil level was still over maximum mark by 1/4" after returning home and engine was cool. 5/13/19 at 1600 miles, drained 1/4 qt. Of oil out to bring the level down to 1/8" below max. Mark. Discovered that the oil had already turned black after less than 200 miles, 4 days after oil change. Saved sample of the black oil for dealer. 5/14/19 at 1694 miles, showed sample of newly changed black oil to the dealer service dept. Was told that this dirty oil could be typical of this 1.5 turbo engine. Dealer admit this time from the oil sample that there is gasoline smell mixed in with engine oil. Paid for another oil and filter change myself. Dealer did not offer to do anything except telling me to contact Honda engineering. Will continue to monitor the oil status, and possibly ask for help from Honda usa. Honda is not doing the right thing for the customer since it has known this since 2017 model year. Seriously, considering other brand of vehicle in the future. If the new oil and filter can get completely dirty in less than 200 miles, I would be required to change oil every week!

- Brookfield, OH, USA

problem #6

Apr 102019

CR-V

  • 100,000 miles
The contact owns a 2019 Honda CR-V. while driving 35 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to Honda of joliet (3225 plainfield rd, joliet, il 60431, (815) 439-2222) where the spark plugs and oil were changed. After the repair, the vehicle was started and backfired. Black smoke appeared from the exhaust pipe. The vehicle was taken back to the same dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 100,000.

- Joliet, IL, USA

problem #5

Feb 182019

CR-V

  • 1,000 miles
Gas is in the engine oil. As a result of this, there is a gas smell in the cabin as well.

- Berkley, MI, USA

problem #4

Jan 142019

CR-V

  • 150 miles
After buying this new car I noticed twice gas smell while driving I checked the engine oil it smells gas I took it to the dealer he said the oil has gas in it and advised me to watch the level and the smell, bring it back if engine light turn on or smell strong smell of gas again. The is unsafe to drive since gas leaks to the oil that can cause car to install when oil level gets too high. Also gas smell makes driver and passengers dizzy and increases chance of accident Honda is very lazy to act since this is 3rd generation of CRV ex with turbo engine. Honda said that this can happen in very cold weather and with frequent short driving I'm living in Georgia, no extreme cold and I drive mostly about 15 miles trips this car is defected as many CRV cars with turbo engine

- Evans, GA, USA

problem #3

Jan 012019

CR-V

  • 139 miles
Motor oil smells like gasoline after only 139 miles. Honda changed oil and gasoline smell in oil returned after only 50 miles. Car driven under normal circumstances.

- Fairborn, OH, USA

problem #2

Jan 052019

CR-V

  • 2,634 miles
Extensive white smoke out of exhaust pipe when stopped at city traffic light. Burnt oil smell. Could not accelerate above 23 miles per hour in traffic. Every system failure message displayed. Purchase CRV new from Honda dealer in March, 2018. Has 2,634 miles on it. Had been start/stop driving for about 2 hours in local city traffic running errands.

- Sturgis, MI, USA

problem #1

Oct 252018

CR-V

  • 14,191 miles
Excess oil fuel in engine brought to dealer they said no problem only in cold states I live in California. Had to pay to change oil even thou manual says do not over fill the same dealer had changed oil before and did not overfill.

- Carlsbad, CA, USA