10.0
really awful- Crashes / Fires:
- 9 / 1
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 20,506 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Honda CR-V. the contact received a recall notice for NHTSA campaign number: 19V383000 (air bags). After contacting morehead Honda (1000 auto park pl, newburgh, NY) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Parts distribution disconnect.
- Middeltown, NY, USA
2019 Honda CRV exl. Received recall notification for possible airbag failure due to metal burrs in steering column. Contacted Honda mall of Georgia. They were aware and referred me to Honda corporate. Filed a case and was told they would contact me within 2 days. Case # 09698729. Honda rep asked me to contact other dealerships in area for warranty repair. Parts not available. Contacted Honda mall of Georgia again. Waiting for service manager to contact us. Honda should cover a rental because of the airbag safety and lack of parts. We need the vehicle to be safe or an alternate provided.
- Flowery Branch, GA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communications). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dick hana Honda (3321 ne auto mall dr, vancouver, wa 98662, (360) 342-9660) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Gresham, OR, USA
The contact owns a 2019 Honda CR-V. the contact received a notice for an unknown recall regarding the steering and air bags. The contact called boyd Honda oxford (1025 M.L.K. jr ave, oxford, nc 27565, (877) 489-1688) and was informed that the parts to repair the recall were not available. The contact called Honda customer care where a representative informed him that he would receive a call back. The contact had not yet heard back from the representative. The vehicle was not diagnosed or repaired. The failure mileage was 5,000.
- Oxford, NC, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Motor werks Honda in barrington (located at 1475 barrington rd, barrington, il 60010, (847) 447-0170) was contacted via phone and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Hoffman Estates, IL, USA
The contacts daughter owned a 2019 Honda CR-V. while the contact's daughter was driving 60 mph, she crashed into the rear of a commercial truck. There were no warning indicators illuminated. The air bags did not deploy. The driver sustained injuries to the sternum and elbows, a broken back, a carotid artery, and a right knee laceration. Medical attention was received. The contact stated that there was smoke coming from the dashboard vicinity and the vehicle caught fire. The vehicle was towed to an unknown lot. A police report was filed. The local fire department extinguished the fire. The vehicle was deemed a total loss by the insurance company. The cause of the failure was not determined. The dealer and manufacturer were not contacted. The failure mileage was 100.
- Madisonville, LA, USA
The contact owns a 2019 Honda CR-V. the contact stated that a metal piece stuck out from the front driver's side door. The contact called gwinnett place Honda at 678-274-6206 (located at 3325 satellite blvd, duluth, ga 30096) and was informed to bring the vehicle to their facility. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The same dealer confirmed that the parts were not available. The manufacturer was not notified. The failure mileage was approximately 3,000. Parts distribution disconnect.
- Atlanta, GA, USA
The contact owns a 2019 Honda CR-V. the contact received notification of NHTSA campaign number: 19V383000 (steering, air bags, communication). The contact stated that scott robinson Honda (located at 20340 hawthorne blvd, torrance, ca 90503, (424) 999-1799) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
- Torrance, CA, USA
Our Honda CRV is a 2019 purchased litlle over 4 months ago 7800 miles to dare. Our problems started 17 days ago with a routine first oil change. At that time were advise of software recall and they said was completed and ok to drive. 6 days later an electrical.or software problem occurred and all 13 icons on dashboard went off while driving. Alarms and warnings on dash as well. Brought back to Honda and they rebooted and said found no issue.a daynor so later same issue and brought ba K to Honda autofair manchester nh and they ket car 4 daya and worked with Honda tech replaced turbo and reset software and said might be related to origiginal software issue recall. A few days late on June 8th while starting a 65 birthday celebration for my wife we heard the loudest shreaking alarm when we went out front to driveway we found it was out xar and air bag had deployed on its own while not moving in driveway. The alarm was ao bad people driving by stop to help. Smoke was pouring from dashboard. Again we call Honda and they towed ro Honda manchester only again to give us yet another rental. When going back to get phone cord from diaabled car a group of Honda ployees surrounded vehicle in dismay. One said to me is that your vehichke I said yes and thwy said your lucky you werent killed if that happened while driving. This ia we we are at 17 days later from first oil change. We are in fear of driving thia car. Honda new about thia problem and has not decided to send out recall till july8 2019. Another month!!! how many lived will be loat or serious injuries because of thisnegligence
- Derry, N.H, NH, USA
I have been notified of a recall for my CRV. "that the steering wheel may contain "burrs" which can damage the cable reel sub harness and cause a short circuit, this can cause inoperative steering wheel buttons, horn and uncommanded deployment of drivers side airbag. SRS may not function in crash and uncommanded deployment of airbag increases risk of crash and injury." 3 people have already been injured. When I contact Honda for this recall repair they tell me the parts are not available yet and they do not know when they will be. I requested alternative transportation be provided me until recall repair completed. Honda told me they had to review my "case" first, this would not happen until next week. I have no car to drive unless I drive a car that is unsafe due to Honda not repairing it immediately. They need to provide all people involved in this recall with alternative transportation or repair the problem immediately.
- Butte, MT, USA
Passenger seat airbag is disengaged even when passenger is well over the 65 lb weight limit to activate it. This is happening off and on so difficult to take to dealer to fix. Happens whether vehicle is being driven or not.
- Peoria, AZ, USA
- Southfield, MI, USA