10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 3,761 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I bought the car on the 22 of May 2020.on the 17th of July 2020, I lost all brakes, TPMS, lane control, emergency braking warning. I returned the car to the dealer. They kept if for 5 hours. They told me the computer was updated. On Monday the 19th I had the same problem. I returned to the dealer on Tuesday the 20th of July, I went back to the dealer. They kept the car and gave me a rental telling they ordered the part from ghe mainland(I am in Hawaii). They said it would take 5 to six days to get the part and fix the problem. This is a new car, what's going on?
- Mililani, HI, USA
Approximately 10-15% of the time, when trying to depress the brake pedal before pressing the 'start' button on my 2020 Honda CR-V, the brake pedal cannot be depressed. It is firmly locked/jammed in place. In some instances, I can apply very firm pressure on the pedal, just enough to get the engine to start, but in other cases, the pedal cannot be depressed at all. When this occurs, pressing the 'start' button initiates the electronic systems but does not start the engine. Once electronic systems are on, the pedal sometimes remains firmly locked, and other times may slightly soften to the point that I can press the start button again and start the engine. During instances when the pedal remains firmly locked, I may have to press the 'start' button several times, cycling electronics on and off before the pedal eventually softens enough to allow the engine to start. The pedal issue seems random, regardless of warm or cold engine, terrain, weather conditions, use of parking brake, pressing the pedal repeatedly, etc. Based on other similar online reviews, there is growing concern that the pedal can lock while the vehicle is in motion, causing a loss of braking capability in affected vehicles including CR-V, Pilot, and ridgeline. Speculative causes may be a brake vacuum/booster defect. Two local dealerships claimed they are unfamiliar with the problem and a technician reviewing the vehicle said everything was working fine, so they apparently have not experienced the jammed brake pedal in person.
- Weems, VA, USA

- Chicago, IL, USA