10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
586 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #28

May 012023

CR-V

  • miles
This issue happened immediately after buying the car. When I turn the steering wheel it makes a clicking sound. I brought it into Honda and they replaced a belt but the issue starting again within the hour. When I brought it back in I was told that they were able to find one video in the Honda service center with this issue. It turns out this happened with 2020-2024 Honda Civics which were recalled. I've contacted Honda 15 times with no reply. I have a complaint number, Fedexed and emailed leaders, emailed where I bought the car, etc.

- New York, NY, USA

problem #27

Oct 022023

CR-V

  • miles
Sticky steering wheel

- Coupeville, WA, USA

problem #26

Oct 282023

CR-V

  • miles
At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inputs and adjustments, my steering wheel feels "stuck in place" for a up to a second before I finally apply enough force and the steering wheel moves. When it does finally move, the steering wheel's movements are sudden and jerky. It almost feels like my steering wheel is "fighting to stay unmoved" for a split second or so. I have a 2017 Honda Civic and the steering feels normal and smooth on the highway. My assumption is either a hardware or software issue with the electric power steering system.

- Houston, TX, USA

problem #25

Sep 232023

CR-V

  • miles
Sticky steering causing resistance when straightening the wheel from a slight turn. I live in the North GA mountains and my daily travel consists of many curves. When slightly turning the wheel left or right, then when trying to straighten the wheel back into place it feels as though the wheel catches/sticks. The resistance when trying to straighten the wheel causes me to apply more pressure and force when straightening the wheel back into place. I feel as though this could cause an accident and it scary. It-??s been doing it daily on every drive over the last month. Purchased the car in June 2023. My husband which is a police officer has driven the car as well and has also noticed the issue and he believes it has gotten worse. Please help!

- Jasper, GA, USA

problem #24

Jul 012023

CR-V

  • miles
Steering wheel sticks when trying to make minor steering corrections at a speed over 40.. Since this is built on a Civic frame it is suffering from the same problem as on the Civic Steering Recall

- Newport, NC, USA

problem #23

Sep 302023

CR-V

  • miles
My car has a little over 6k miles. Since September 2023, I have noticed that my steering wheel no longer moves smoothly. There are choppy movements of the wheel, almost glitchy feeling and jerky. Slight movement of the wheel will oversteer the car. The wheel also moves choppy when trying to keep the wheel from moving when stopped and not driving. Feel like I am trying so hard to keep the car moving straight. It occurs when lane keep assist is turned off as well.

- Staten Island , NY, USA

problem #22

Oct 152023

CR-V

  • miles
Steering becomes sticky while driving at any speed. The steering wheel freezes or locks making it harder to control. Added pressure to turn the wheel can cause the steering to unstick and jerk the vehicle suddenly. Th sticking does not occur immediately after the car has been parked for a long period of time (overnight) and only happens once the vehicle has warmed and has been driven for around 10-15 minutes after starting. In addition to the sticking, there is a noticeable clicking sound coming from the wheels when turning at low speeds. Currently awaiting feedback from dealership.

- Pflugerville, TX, USA

problem #21

Oct 062023

CR-V

  • miles
Steering wheel of the car is faulty. Steering wheel sticks to the center, when it is left in the center position for some 5-10 seconds driving on a lane. That stickiness makes it jerky and requires an extra effort to turn it left or right which makes it over steer and poses the risk of oversteering and running into the car in the next lane. Had multiple visits to the dealership, they acknowledge the problem and initially they mentioned this is happening in another 2023 CRV model too, so it's a "characteristic" of the vehicle, after multiple visits they said they will replace the steering gear box which should fix this. Even after the steering gear box replacement the problem exist as it is. I am worried about this being a major safety issue.

- Bellevue, WA, USA

problem #20

Sep 262023

CR-V

  • miles
Car has almost 13,000 miles. Recently the steering has started sticking to where it feels as if the wheel is briefly stuck while driving and won-??t turn. When it breaks free you can almost over correct and swerve a little.

- Savannah, GA, USA

problem #19

Oct 102023

CR-V

  • miles
steering is sticky not smooth when making left or right turns on highway and side roads

- Andover, MA, USA

problem #18

Oct 242023

CR-V

  • miles
The steering wheel is choppy at times and sticks. Small steering corrections feel like they are incremental. According to the Honda dealership, they were unable to replicate the problem, but it occurs every time I drive. I understand many other 2023 Honda CR-V owners are having similar issues. Please-??.include this CRV model along with the -??22--??23 Civic investigation.

- New Wilmington, PA, USA

problem #17

Oct 202023

CR-V

  • miles
Sticky steering. The symptom is most noticeable going 40+ mph but is also felt while stationary. When the wheel is at 360 deg, it requires more force to turn it left/right +/- 5 degrees. In one instance while on an off-ramp, had to apply force to the steering wheel which resulted in oversteer and required correction.

- Kansas City, KS, USA

problem #16

Sep 012023

CR-V

  • miles
"Stickey" steering. Produces momentary increases in steering effort while driving the vehicle. Happens at different speeds, especially on highways after driving for a certain amount of time. My vehicle currently has aprox. 12,000. This issue was noticed after 10K

- San Antonio, TX, USA

problem #15

Sep 182023

CR-V

  • miles
Steering feels "sticky, jerky", like it takes extra effort to turn, and seems to jerk while driving without me moving it. Worse at speeds above 40 mph. Turned off lane keep assist, and nothing changed. The EPS rack seems to be the issue, according to other owners with the same problem.

- Denham Springs, LA, USA

problem #14

Oct 222023

CR-V

  • miles
At highways speeds, steering becomes noticeably "sticky". Instead of remaining smooth, as you turn the wheel it poses some resistance, requiring a stronger nudge. This is worrisome as it causes you to inadvertently steer more than intended. The issue is present in slow speeds too, but not as perceptible because it seems to happen when the steering wheel is at rest. Since city driving requires frequent adjustments to steering direction, one has to pay more attention in order to notice instances where the wheel "sticks".

- Boston, MA, USA

problem #13

Oct 222023

CR-V

  • miles
The steering seems to stick when making minor corrections. Is annoying but could be dangerous at highway speeds or in slippery conditions.

- Medford, MN, USA

problem #12

Oct 212023

CR-V

  • miles
We have a 2023 CRV with 5400 miles. I started noticing the problem at about 3500. Originally I only noticed it while traveling at highway speed on a relatively straight section of road. Now I feel it almost all of the time. It's like a little resistance hurdle you have to jump over to get the steering wheel to turn. Once over the hurdle, it steers normally. It can even happen at slower speeds in the middle of a long turn like a freeway entry or exit ramp. When the wheel is held in a given position for a second it takes some extra effort to get it out of that position. Yesterday I was driving in heavy rain in heavy traffic on the freeway. This extra effort required was almost making me oversteer into the car next to me. I'm [XXX] and in pretty good physical shape. I pity the poor 80 year old lady this happens to. There will be a crash and everyone will assume it was the driver's fault. I have taken it to one Honda dealer and they drove it and felt the issue. They checked their database and found nothing. I'm taking it to another dealer tomorrow and will be very insistent that they dig into the issue and replace whatever needs replacing. -Steering. Yes, available for inspection. -Sticky steering causing me to oversteer. This could be dangerous in heavy traffic at high speed. -One Honda dealer drove it and could feel the problem. I am taking it to another (closer) dealer tomorrow. -It has not been inspected yet. I guarantee you this is a problem that needs to be corrected. I have seen many posts of other owners with the same issue. -No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Middletown, RI, USA

problem #11

Sep 272023

CR-V

  • miles
The vehicle has now began to have sticky steering with only 13,000 miles. You can feel the steering wheel fight against a you at really low speeds. It is worse on highway speeds and almost impossible to maintain your lane due to over correction on the steering wheel locking. The vehicle now does not feel safe to operate. I began to think it was wind on the highway or the lane assist working against me. These do not seem to be the issue. The issue comes from a faulty steering system.

- Cullman, AL, USA

problem #10

Sep 212023

CR-V

  • miles
Starting when the car had approximately 2,500 miles, the steering would become sticky or notchy. Steering would start off smoothly, then suddenly become sticky after driving a few miles. I need to apply excess pressure to the steering wheel, which doesn't allow me to keep the car placed in the lane where I want it to be. I can't steer smoothly and the car has more movement then I want it to have. I brought it to the dealer and they kept the car for 4 days and had several people test drive it. When they returned it to me, they agreed something wasn't right, but since they could not pinpoint the problem, they couldn't make a repair. They told me to bring it back if it happens again. It started to happen again when I drove it home from the dealer.

- Clifton Park , NY, USA

problem #9

Sep 232023

CR-V

  • miles
2023 Honda CR-V purchased in Dec 2022. Has about 5000 miles. The steering started to feel like it was sticking. I thought it might be related to one of the safety systems, so I turned off Lane Departure and Lane Keep Assist. The sticking stopped for about a week but then returned. It is really noticeable on the highway at high speeds and makes it very hard to drive straight. This seems to be getting worse on non-highway driving.

- Dracut, MA, USA

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