10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
586 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #308

May 132024

CR-V

  • miles
Steering wheel makes a clunk noise when moving left to right and also the Steering gets stiffer, sticks and feels notchy. Car was taken to Honda dealer and upon their inspection I was told that Steering Rack is sticking internally and Honda special ordered a replacement rack on May-15th but currently part is on BackOrder with No ETA.

- Torrance, CA, USA

problem #307

May 272024

CR-V

  • miles
Sticky steering- The steering fork is not consistent as you increase the driving speed. You are constantly adjusting the steering wheel to correct for direction. However, instead of a smooth turn of the steering wheel, the turn feels like you have hit a flat spot on a gear causing you to over steer! In reading comments on the CR-V Owners Club web blog, a writer referenced NHTSA case #EA230003, rack and pinion defect in which parts are NOT avaible until September, 2024.

- China Spring, TX, USA

problem #306

Jan 012024

CR-V

  • miles
The vehicle has developed a noticeable resistance and alarming notchiness when steering especially, but not only, at highway speeds. Honda and our dealer, Executive Honda, are aware of the problem. It seems to affect many like vehicles. They have ordered a replacement steering rack. However, it will not be available until September, at the earliest.

- Cheshire, CT, USA

problem #305

May 222024

CR-V

  • miles
Sticky/catching steering

- Freeport, ME, USA

problem #304

May 102024

CR-V

  • miles
The steering is sticking in a range about 5 to 25 degrees on turning to either side. Most often felt when driving into a curve on the left side. Can feel it get stuck as you come out of curve back into a straight away, However, you can feel it sticking even when making gentle steering corrections on a straight away. My concern is reading that you have been investigating this in other Honda models including my own model and year, and that there have been issues with crashes. I am seeing the dealer on Tuesday to report the problem.

- Woodstock, GA, USA

problem #303

May 152023

CR-V

  • 22,000 miles
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle drifted to the left or the right. The contact stated that following the drift, the vehicle would lunge forward. The vehicle was taken to a dealer for diagnosis. The contact was informed that a front wheel alignment was needed. The vehicle was repaired; however, the failure persisted. The contact took the vehicle to another dealer who diagnosed a failure in the steering column. The contact was informed that there was no open recall on the steering related to the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 22,000.

- Spooner, WI, USA

problem #302

May 152024

CR-V

  • miles
When attempting to turn left the steering began having some resistance. Initially it felt like a minor problem but then at higher speeds, like taking left hand curves on the freeway at 45 miles an hour, the car started abruptly jerking to the right. I had to fight the steering to try to keep the car in my lane but it slightly went into the right lane momentarily. I got off the freeway at the next exit and drove slowly on surface streets to get home. The next morning I took the car in to the Honda service department to address this issue. I was told the steering unit needed to be replaced but the parts were unavailable. After several days I have yet to find out how long until parts can be delivered. There were no warning signals or messages from the car prior to this issue. The car is presently at the Honda service department. It will remain there until it can be repaired and is safe to drive again. It should be available for inspection through Showcase Honda Service at 1333 E Camelback Rd, Phoenix, AZ 85014.

- Phoenix, AZ, USA

problem #301

Jan 042024

CR-V

  • miles
When driving my 2023 Honda CR-V on a straight road the car starts drifting to the left or right. To keep the car in the lane, I must continuously slightly turn the steering wheel - and when I do there is a sticky/binding before the steering wheel moves to keep me in my driving lane. The process then has to begin again as the car now drifts in the opposite direction caused by the sticky/binding steering that causes a hesitation in the steering wheel. This sticky/binding delays in the steering and constant necessity to keep the car in my driving lane is not only annoying, but I'm worried that it will create a dangerous situation, particularly in winter weather. I reported this issue to my dealer when I took my car in for it's first scheduled service at 7,400 miles on [XXX]. The Service Rep advised that they had another customer in a few days earlier complaining of the same issue. I provided the Service Rep with print-outs of the problem from the [XXX] website that listed about 5 pages of this Steering Problem with 2023 Honda CR-V's. He said he will make a note of my complaint/issue. I requested the Service Rep to drive the vehicle but he said that was not necessary. Next week, [XXX] I have my next service appointment as I now have 10,000 miles on the car. I will again present my steering problem and provide a print-out of NHTSA Investigation Action Number: EA23003 as evidence of a known problem with the Honda CR-V Steering and hope the dealer will fix this issue as it is an unacceptable safety and vehicle defect under my Vehicle Warranty. NOTE: No warning lamps or messages appear when this issue occurs. 5/18/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Hamilton, NY, USA

problem #300

Jan 232024

CR-V

  • miles
I been told by Honda dealership that the power steering rack is defective Part Number 53620-3A1-A13. The vehicle has been identified by Honda Dealership as a failed/defective power steering rack unit. This problem was able to be replicated and identified by dealership during my visit on [XXX) work order # [XXX]. I was informed that operating this vehicle is not an option and a major safety issue. Do to the safety concerns it was agreed by both parties ( dealership and myself ) that vehicle be retained by dealership and part ordered for replacement. Dealership was notified by Honda Corporate that part is back ordered with an expected shipped date of April 1 2024. As of this writing 5/16/24 the part has gone thru multiple date changes from 4/1 to a no date identified on dealership part department data base to now having a 9/1/24 expected ship dated. The question you ask about advanced warning. This is my wife-??s vehicle that is operated in town at low speeds, it was not identified until I had an opportunity to drive this vehicle on interstate at highway speeds that I became aware of this uncontrollable and sporadic steering issue. Trying to correct the vehicles direction back to the center of lane was also having resistance from the steering wheel that required having to overcome the locking sensation at steering wheel with force. So advance warning determination, one can only speculate how long the safety of this vehicle has been compromised. I have multiple communication with Honda Corporate in California with mixing success. I have also done random calling of approximately 15 dealer parts department from Miami to Fort Collins Colorado to verify the lack of accessibility to this part and all have informed me that no clear delivery date is coming from Honda. I-??m unclear what help you maybe to an individual car owner in finding a resolution to their problem? Identifying the problem is the first step, resolution appears to be a challenging road to travel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

- Port Saint Lucie , FL, USA

problem #299

May 232023

CR-V

  • miles
Case # 11582774 Purchased 5/8/23 Honda CR-V Are you waiting for the death toll to rise before making Honda Recall 500,000 CR-V And Civics. I see Class Action law suits have been filed against Honda. Over a year with an unsafe car Honda refuses to abide by the yellow law.

- Royal Palm Beach, FL, USA

problem #298

Apr 262024

CR-V

  • miles
Steering feels notchy when turning. Steering sticks and you have to add more force into steering input at certain times (than other times/normal) when the vehicle is in motion.

- Brooklyn, NY, USA

problem #297

Oct 092023

CR-V

  • miles
Since approximately 5K to 10K miles on the car, the steering has been "sticky." I mean the steering seems to have discreet sticky points or detents when trying to turn the steering wheel, as if the steering system is fighting me from turning the wheel. It is like this both when parked and when driving. When parked, there seems to be a noticeable looseness in the steering when turning the steering wheel either direction, and also has these sticky detents when turning the wheel. Same thing when driving at all speeds. It seems to be getting worse. It is so noticeable that I (and any passengers) can hear it when trying to turn the wheel. At some point, I think the car might start getting unsafe to drive like this if it continues to get worse. The car was written up at the purchasing dealer (John Eagle Honda of Dallas TX) around 11K miles and some time around October 2023, but at that time they claimed that they could not reproduce the problem. So I got an oil change that was due and moved on, thinking it might go away on its own. I wrote the car up again at the same dealership on {XXX}, 2024 at 24,656 miles, and this time they were able to reproduce the problem and wrote it up properly. It has now been nearly three months since then, and the part (steering rack assembly and gearbox) has been on backorder with indeterminate ETA. As of this writing, the car has about 32K miles on it, and I continue to have to drive this car with faulty steering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Carrollton, TX, USA

problem #296

Jan 102024

CR-V

  • miles
Not sure its a safety issue but we have a hitch in our steering. It seems to stick as you are driving which is a little unnerving while driving. I saw online that NHSTA is looking into this issue but appears no recall has been issued. Just wanted to add our name to the list of concerned owners. Thank you for your time regarding this issue. [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wyoming, DE, USA

problem #295

Feb 082024

CR-V

  • miles
Reported -??sticky steering-?? situation to dealer on Feb. 8 2024. Dealer test drove vehicle and confirmed that there is an issue and that vehicle will need a steering rack replacement. The service manager assured me that this was not a safety issue and that it would be ok to continue driving the vehicle. They said they would order it and that it is on back order and should be available in March 2024. March came and went and in early April I contacted service at my local dealer and was advised that parts were still on back order and that they would notify me as soon as they came in. On April 19, 2024 I spoke with the manager at my dealership and advised him that we were very annoyed with the situation and no longer felt safe in continuing to drive the vehicle. When driving, particularly at highway speeds, it required constant adjustment to the steering wheel in order to keep the vehicle in the lane. My wife, who is the principal driver, is now so fearful that she refuses to drive it. The manager was very understanding and cooperative and arranged for us to pick up a loaner the very next day. We have now had the loaner for 24 days with no resolution in sight. Although the loaner is a 2024 CR-V, is is a much less well equipped vehicle than the vehicle we purchased. Meaning it does not have nearly all of the safety or convenience features that we paid for in the original vehicle. We are aware that this is a widespread issue with certain Honda vehicles and are very disappointed with the lack of concern/corrective action by the manufacturer.

- Clearfield, PA, USA

problem #294

Sep 132023

CR-V

  • miles
We noticed about 2k miles in with the new vehicle that the steering feels like it's stuck when trying to move the steering wheel left or right when trying to keep the vehicle in the lane. This problem has not stopped. I thought it might be something wrong with the lane assist but it was not on. We took the service in for it's 1yr maintenance yesterday and reported the problem. We were told that the rack and pinion needed to be replaced but the part is on back order until mid September (it is now May 12). I asked the service consultant if the vehicle is safe to drive and I was told yes. I have read online other people reporting the same problem and they were told not to drive the vehicle and also the part is backordered. I don't know now if I should be driving the vehicle due to safety reasons.

- Boca Raton, FL, USA

problem #293

May 102024

CR-V

  • miles
Took our 2023 CRV Hybrid in because the steering was sticking at 45 miles an hour, was told the steering rack needs replaced and is in back order for months and they have 4 ahead of us and just replaced 6 that were on back order for 4 months I think they said. Other consumers have reported waiting up to 8 months! people are driving their vehicles when others have reported their steering froze up on the freeway!! I am reporting so a recall can be established before if not already deaths occur. Our dealer has a warranty established to lease us a vehicle holding ours until the part comes in. I still have to pay the payment but at least the road will be safe.

- Ellenton, FL, USA

problem #292

May 102024

CR-V

  • miles
The vehicle steering sticks and resists driver input. Safety is a concern as any steering malfunction or problem could be catastrophic. The dealership service department has verified the problem. There are no other indicators of any problems.

- Ocean Springs, MS, USA

problem #291

Feb 132024

CR-V

  • miles
Steering wheel is sticking and not operating smoothly. Feels like steering wheel has notches in it. Very difficult to steer. Feels unsafe to drive. Have taken to service department at dealership several times. We are told the part is on critical back order. We started having the problem in November. Part was ordered in February. Part number 536203D4A24. Have now also filed a complaint with Honda. The problem is getting worse and I don-??t feel like it is safe to drive at this point.

- Oxford, MS, USA

problem #290

Dec 012023

CR-V

  • miles
Steering becomes "sticky" above 55 MPH. Unable to null out direction and car wants to drift left or right. When you correct the drift, steering wheel needs extra effort to stop drift and "jumps" the other direction. Dealer was notified approximately Dec 2023 with approximately 10,000 miles. At that time, we were informed 2 weeks or so as the Electric Steering needed to be replaced. Talked to dealer Apr 24 and was told no date available.

- Somerville, TN, USA

problem #289

May 072024

CR-V

  • miles
Steering is jerky will. Pull to the rt and left while driving at moderate speeds, steering is not smooth and direct turning. Issue has been reported to Honda and they are going to order a power steering assembly. Up to 4 + months waiting to get replaced.... can this be safe to drive for next 4+ months?

- Bradenton, FL, USA

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