Sticky steering when driving at Hwy/Freeway speeds causing a jerking movement when correcting - feels like steering wheel does not move smoothly and could potentially get -??stuck-??.

- Eugene, OR, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Steering wheel is sticky How was your safety or the safety of others put at risk? Have to use more force when steering Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"

- Lufkin, TX, USA

On my 2023 Honda crv sport the steering wheel sticks, you have to constantly be correcting it. it is annoying and one could easily over compensate causing an accident.

- North Hollywood, CA, USA

"Sticky" steering. The issue of sticky steering in our 2023 Honda CRV Hybrid Sport Touring is becoming more and more of an issue - difficulty maintaining lane control without constant jerking corrections back and forth of the steering wheel. The concern is on slick road surfaces (i.e., ice, snow, gravel, etc.) of being able to maintain control of the vehicle with the possibility of overcorrecting. After three days at local Honda dealership with approximately 140 miles of test drives, we were finally able to get the service manager to recognize the problem. Once they dug further into the documentation I provided them, they were able to convince a Honda representative that it was an issue in the hybrid version of the CRV as prior bulletins did not indicate the hybrid version was affected. According to the dealership, the gearbox component needed to correct the issue is on back order - they have requested escalation but no ETA. There are no warning lamps or messages.

- Klamath Falls, OR, USA

My steering is sticky. The steering wheel does not smoothly turn when I try to turn it.

- Houston, TX, USA

A known steering problem exists. Honda admits the steering gear box is defective. Dealer has ordered replacement but now Honda states it will be December before parts are available. Thus would be a year for me. Thus issue affect Civics, CRVS and some Acura models. Honda refuses to issue recall. The steering is becoming harder to control and could lead to an accident.

- Virginia Beach, VA, USA

Went to the dealership December 2, 2023 and they came to the conclusion that the rack and pinion needs to be replaced. We are still waiting...

- Apopka, FL, USA

November 2023, vehicle steering starting "sticking" when turning the steering wheel. Increased pressure is needed to turn the steering wheel during these episodes. This has been observed at all speeds, not just highway speeds. CRV was taken to dealership in January 2024 where the service department diagnosed it as needing a new steering gear box. We were told that the part would not arrive until April 2024 and were also told that we had to continue driving the vehicle and a loaner would not be given. Vehicle was purchased from Sons Honda in McDonough GA March 2024 we were notified by the service department that the part would now not be available until September 2024. We were still not offered a loaner to drive. My wife is very hesitant on driving this vehicle especially in wet conditions.

- Mcdonough, GA, USA

When approaching highway speeds, the steering gearbox is binding and sticking so that I have to constantly correct the direction of the CRV. This is a very unsafe condition as the vehicle will not reasonably maintain a straight line. I reported the problem to the dealer, Underriner Honda, Billings, Montana, on Tuesday, [XXX], and they have ordered a replacement gearbox, now "back-ordered" from Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Colstrip, MT, USA

The steering rack per Honda has to be replaced due to a manufacturing defect. When driving on highway, the steering sticks in place causing the driver to have to use force to get it unstuck. Very dangerous.

- Baton Rouge, LA, USA

Sticky steering and getting harder to manage

- Eugene, OR, USA

The steering on this car is sticky. This problem started in December of 2023. At that point the car had 8000 miles and it was diagnosed at the dealer. At that time they ordered a steering rack. We returned to the dealer on 1/25/24 and were given 4/4/24 as an estimated time for the part. At that time, the dealer was unable to replicate the sticky steering. On 4/1/24, the estimated time for getting the new part was extended out to 9/6/24. The intermittent problem with the steering is annoying at best and possibly dangerous at worse. We are concerned for our safety and believe that the timeframe for repair/part replacement is grossly inadequate. The dealer was unwilling to provide us with a loaner car until this can be resolved.

- Ormond Beach, FL, USA

The steering wheel is sticking when driving. From the center driving position, turning in either direction more than 1 degree causes the steering wheel to stick requiring you to push hard which causes it then to jump and most often over steer. I think this is a dangerous issue since it requires you constantly correct the over steering that occurs during normal driving. I took the vehicle back to a Honda dealer who has confirmed the issue is the steering rack assembly and that it needs to be replaced. It appears to be a large scale problem for Civic and CRV vehicles with the part being on back order with no expected delivery date. I have been on this backorder list for 4 weeks without any idea of a delivery date.

- Apex, NC, USA

This vehicle has the sticky/jerky steering problem. It started around 5500 miles. It is an intermittent problem that is very noticeable when it is cool outside. This is the same problem that the NHTSA has been investigating (investigation EA23003)

- Kent, OH, USA

Our new CRV developed "sticky" steering within months of being new. Periodically, the steering wheel will momentarily catch when making minor steering adjustments, requiring additional force to make the wheel respond. In heavy traffic, especially at highway speeds, this creates a dangerous situation, preventing subtle steering changes and often causing oversteering when exerting the extra force. The issue was diagnosed by the dealership, Honda of Cleveland, TN, in mid November and a new steering rack was ordered. However, the replacement part is currently not available until September '24. The dealership says that the vehicle is safe to drive so no other solution has been offered. The problem continues to worsen, but the vehicle is the only source of transportation for my wife to commute to work and for our entire family to travel on extended trips, so we have no option but to drive it.

- Signal Mountain, TN, USA

Power steering rack failure at approximately 9000 miles. The problem was reproduced at the service center. There were no warning messages, lights, etc. The car developed very jerky steering making it difficult to maintain lane with ease. The car has been at the dealer since December 6, 2023 and the part is backordered. Part is not expected until September 2024.

- Mount Dora, FL, USA

Steering is sticky causing over corrections when driving

- Prosperity, SC, USA

I own a 2023 Honda CR-V EX-L AWD and I'm experiencing a concerning issue with the steering system. The steering wheel feels "sticky" and lacks the smooth operation expected. While driving, this stickiness becomes pronounced, requiring excessive pressure and torque to maneuver the wheel properly. This has led to instances of oversteering, posing a significant risk of accidents or mishaps. Despite replicating the issue at the dealership, they've dismissed it as "NO CONCERN." However, I'm aware of numerous complaints to the NHTSA regarding this same issue. I urge the NHTSA to investigate this matter thoroughly and compel Honda to replace the EPS steering rack in affected vehicles promptly to prevent potentially severe accidents.

- Allen, TX, USA

While driving on the interstate I started experiencing a sensation that the lane departure/lane assist was attempting to veer me off the road to the left. After turning off all assist features the car continued to steer me off the road. While traveling in particular at higher speeds, on the interstate, it proceeded to get worse. Before traveling for 10 hour drive I took my car in for an oil change and turn off all of the features, November 21, 2023. I described my issue and was informed that it was an issue with the steering rack not the features. My car has been at the dealership since that day. No updates from Honda.

- Hoover, AL, USA

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speeds, the steering wheel became "sticky" with the contact struggling to turn the steering wheel. There was no warning light illuminated. Over time, the contact stated that failure had gotten progressively worse, and the vehicle was eventually taken to a dealer. While on a test drive with a mechanic, the mechanic confirmed the steering wheel failure, and a request was sent from the dealer to the manufacturer for a power steering rack replacement. Both the dealer and the contact were initially given a 3-month ETA by the manufacturer as to when the part would become available. Recently, the contact received an email where the ETA date was removed, and the part availability remained unknown. The vehicle was not repaired. The failure mileage was approximately 15,000.

- Auburn, CA, USA