10.0
really awful- Crashes / Fires:
- 34 / 0
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 34,324 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Purchased vehicle pre-owned with 12K miles. Since purchase, the front passenger seat airbag sensor illuminates and de-luminates when someone is sitting (riding) there (over 100 lbs). To date, there are no recalls. I called Honda cust svc today. Honda svc said to take vehicle to dealer for inspection and if not happy with them, go to another Honda dealer, ie, second opinion. Honda does not accept the fact there is a problem with the sensor for the airbag. If anyone else has this problem please write a letter to whomever you think may be able to help so that Honda will repair the sensor before someone is injured due to this sensor not working properly.
- Jacksonville, FL, USA
I purchased my 2012 Honda Civic on May 14, 2011 from a dealership. It only had 18 miles on it, so naturally I thought this car would last me some years before it needed any kind of repairs. I wish that was true. Well, on March 22, 2014 I was taking a friend home and noticed that my horn/airbag area felt weird. I pulled over to look at it and sure enough there was a crack/slit right where the SRS airbag writing is located. So I called the dealership and they said since I have more than 36,000 miles on it and don't have an extended warranty on it I would have to pay $683 for the part and another $280 something for labor. I said how can you possibly asking me to pay for something that is obviously a defect" why would it crack or split and I was not in any kind of accident? I don't feel that I should pay for it. I only have had this car for almost 3 years and this happened... say I fix it for roughly $1000, in another 3 years I would probably have to fix it again. This doesn't make any sense to me. Well, the technician suggest you fix it because it's dangerous. Wow, really??" I really feel like this car was a bad buy since day one and I truly believe the horn/airbag is a defect. I hope that you look into this matter and help me and others out, so that we don't have to fight with the dealerships for something we didn't have any control over! thank you
- Hayward, CA, USA
My daughter has a 2012 Honda Civic. It has not been in a crash, but the drivers air bag is splitting open just below the H in the cover on the steering wheel. I have been in the automotive industry for over 37 years. I repaired them and have worked for an insurance company for the last 30 years. I have never seen this happen before, but I do know that the split is where the air bag would open if there was a deployment. She did buy the car used from another local dealer, but there is no indication of this car being in a crash w/ air bag deployment. It started out small and has grown in size now. You can actually see the air bag. She did take the car back to the dealer where she gets it service and they called and told her that it has been cut and will not take care of it. My daughter is 105 lbs and no way is she going to force this to split like this she would not do anything to damage this car which is what they are indicating. She just bought it this year as her 2001 cavalier was having too many problems. This was her first almost new car. This a serious safety issue and Honda should take care of this under warranty but right now they have declined to take care of it thank you for any help you can give us.
- Arlington, VA, USA
The contact owns a 2012 Honda Civic. The contact stated the passenger side air bag erroneously deactivated while the seat was occupied. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not contacted about the failure. Updated 03/05/14 the dealer stated it was possible the passenger was sitting incorrectly. Updated 03/11/14
- Camillus, NY, USA
As I was driving to work at 4:30 am in heavy fog I hit a deer that was standing in the road. I noticed as I got out of the vehicle the car said something about the airbag sensor, well I didn't think nothing of it as I was worried about the condition my car was in at the time. Well the body shop that fixed my car stated the airbag should have 100% deployed due to the fact the sensor was busted and the wire was completely into. My concern is why in the world did the airbag not deploy" I am glad it didn't but what if it had been a collision with a car. Would the airbags not deploy and I take a chance on dying because of faulty airbags? I am really upset about this situation. I do not feel safe driving this car now...and I loved this car and one reason I bought this was because of safety..but now I do not know if I made the right choice. Now the car is "fixed" the check airbag and emission system light is on. I am taking it to Honda as soon as I can, but I am driving this car without seat belt working and the airbags not working...can someone please help me with this" thank you...
- Pikeville, TN, USA
Passenger airbag while driving, had an 11yr about 100lbs, if kid slightly moved I would get the airbag warning. Brakes sometimes it feels like I have to completely "floor" the brakes to stop the car, even tho speed its at about 30mph fuel when tank is almost empty, the light, screen and 'ding' would go on non-stop until refueled display the mileage number would start blinking randomly.
- Roslindale, MA, USA
The passenger seat airbag light doesn't turn off, it stays on. The passenger airbag should be off when no one is sitting there but the light stays on.
- Vancouver, WA, USA
Most of times the passenger in the front seat moves a little bit, the air bag is turned off. And I get a big notice saying the passenger air bag is turned off. This is a big problem and is very scary in most situations of failure of safety. I called several times & talk to service writer they just told me that my air bag system is normal nothing wrong with it. But 1 thing that I know if I got in auto accident and air bag system is not worked some one will have problems. I need help to let Honda manufacturer to aware this passenger side air bag go off even some 1 is sitting on the passenger side.
- Avenel, NJ, USA
When I drive in the passenger side of the vehicle the passenger and side air bags turn off and on. It did this at least 30 times in a 1 hour drive and has happened numerous times. I weigh 130 lbs. But when my son sits there who weighs 150 lbs nothing happens. I have read several complaints. I took it to the dealer and they say nothing is wrong with it. They told me everything is working just fine and the sensors are fine. I have read through several complaints about the vehicle with this problem, but the dealerships and Honda seem to think it is ok.
- West Jordan, UT, USA
Since I have owned the car, the passenger side airbag off warning has happened on an irregular basis. When my girlfriend sits in the passenger seat (she weighs 110 lbs), the passenger airbags will turn off and we receive a warning and after a few seconds or minutes the warning disappears. This will happen sometimes up to 2 dozen times in an hour trip - other times we can go a few weeks with no warning and the passenger side airbag remaining on. We have taken it to the dealer numerous times and have been told the system is operating normally - even though in my owners manual tells me to take the vehicle to the dealer if the warning occurs and the person in the seat weighs more than 29kgs. The dealer says this problem is common with "small" people (note: When I sit in the seat at 165lbs - no warnings) and suggested that my girlfriend ride in the back seat. My concern is the side airbag will be off when needed and the randomness of the problem indicates a fault in the system - we have tried to determine if there is pattern to the warning such is she sitting in the center of the seat is she moving/not moving etc. With no help. Honda of America states that there is no problem as per corporate headquarters - I disagree and now I am down to seeking arbitration through the BBB where Honda will win based on my past experience with BBB.
- Melbourne, FL, USA
The contact owns a 2012 Honda Civic. The contact stated that while driving 55 mph, the contact drove over a pot hole then the passenger side curtain air bag deployed. There were no injuries. The contact took the vehicle to a dealer. The dealer performed a diagnostic test and looked for body damage to the vehicle. The dealer stated there was no damage to the vehicle but visible damage to the tire. The vehicle was not repaired. The failure mileage was 15,000.
- Youngstown, OH, USA
During the first year of my daughter owning the 2012 Civic she has encountered air bag issues. When she rides in the passenger seat, with her husband driving, the airbag light periodically comes on, indicating the airbag is turned off. Since this is a safety hazard and she may not be protected with the airbag during an accident, they took the car back to the dealer for service on three documented times over a period of several months. This excludes the multiple trips back when parts have been ordered or being sent home without service due to time issues. The dealer is largo Honda in Florida city, Florida. Each time she went, they changed different components and on multiple times asked her to stay for a test drive to see if the problem could be reproduced and to determine if the failure of a major safety component of the car had been fixed. Each time the safety problem surfaced either on the ride home or within a day or two of being in for the repair. In fact the last time they returned the car for service to largo they replaced the full passenger seat without resolving the airbag problem. We are concerned about anyone riding in the passenger seat due to the question if the airbag system is functional or not.
- Miami, FL, USA
I was driving home from work and was making a turn from coming off a stop light and the cars in front of me were stopped to merge onto the highway, I went to press the brake and my foot went to the floor and the brakes never kicked in. I swerved to try and miss the SUV in front of me but was not able to miss the SUV and rear ended him. I got out of the car and did not notice any ice or any fluid on the road that would cause me to loose traction. I hit mostly on the passenger side which saved the air bags from going off, had I hit front on I am positive the air bags would have gone off as upon impact the screens on the inside of the car turned red and read "check airbags" and then my car shut off and hazard lights turned on. This accident happened 2/1 and am waiting to get an estimate from my insurance company as to the total damage amount if my car will be totaled out or not.
- Columbus, OH, USA
Hello good morning, yesterday I was getting home and I was pressing the brake pedal and when I release the pedal my car was getting into my parking slot at a speed of 5 mph, suddenly lights started blinking and the card accelerated it self hitting a rock or something in front of my house. I have a little injured in my hand but nothing I think serious.
- Miami, FL, USA
Whenever the passenger in the front seat moves a little bit, the air bag is turned off. And I get a big notice saying the passenger air bag is turned off. This is a big problem and is very scary in most situations. I would need this to be fixed as soon as possible please.
- Mesa, AZ, USA
Honda Civic 2012 has a defective passenger side airbag sensor system. My son who is 14 years old and 102 lbs sits in the passenger seat. When he makes any shifts like lean on one side or the other, the auto warns the airbag is off. We see this warning with big illumination. When the passenger centers himself on the seat, the warning goes away. The lean can be on any side. The slightest lean such that his left leg is not putting all the weight can trigger this. I have reported this to the dealer and he says this is by design. I have reported this to Honda motor company and they are logged a report. I have never seen this with Toyota, Lexus, Hyundai. Even with a younger kid it does not trigger airbag warning. So this is Honda Civic defect which can be catastrophic in accident situation where the passenger will be shifted by collision.
- Fremont, CA, USA
The contact owns a 2012 Honda Civic. The contact stated while traveling 4 to 5 mph a crash occurred. The air bag failed to deploy. There was no mention of an injury. The contact took the vehicle to the dealer and was told that the actuator for the air bag failed and needed to be replaced. The failure mileage was 12,000 and the current mileage was 20,000.
- Plauqurmine, LA, USA
The contact owns a 2012 Honda Civic. The contact stated that when driving at any speed, if the front passenger moved their weight to the right side of the seat, the passenger side air bag warning light would illuminate. The vehicle was taken to the dealer for diagnostic testing. The technician advised that there were no failures indicated on the vehicle. The vehicle was not repaired. The approximate failure and current mileage was 150.
- Bel Air, CA, USA
At approximately 7:45 a.M. I arrived at work and turned left into parking space to park. I was driving a 2012 Honda Civic, which was less than one month old. The car lunged forward when I took my foot off of the accelerator, jumped the parking bumper and struck a concrete wall. The driver's air bag deployed and the front bumper was scraped and knocked out of place. American Honda has inspected the car and claims that nothing is wrong with it but refuses to release its report to me.
- Madison, MS, USA
- Pickerington, OH, USA