10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,331 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The vehicle was in motion on the highway and the brakes failed to apply as expected. This resulted in a rear end collision that fortunately didn't have any fatalities. The airbags also didn't deploy during the collision. The brake pedal was pressed all the way to the floor, but instead of a response back and pressure coming back from the braking system, the braking pedal felt loose and the car instead of coming to a stop, continued to slowly decelerate. I've been driving the car for 2 years and my expectation was that the car should have come to a complete stop instead of just slowing down within the distance between my car and the car in front. There were also no skid marks on the pavement. I suspect the brakes failed and have contacted the manufacturer, the dealership and the insurance company in trying to get this looked into by someone that can come up with a report on the status of the brakes. Unfortunately nobody cared so far, so as a last resource I'm reaching out to NHTSA for possible guidance or even a braking system car inspection.
- San Jose, CA, USA
This is my second complaint in a week. I had parked at a location 30 minutes from home for about an hour. Went to start the car and it would not start. The brake seemed like it was already pushed down to the floor. A warning came across the screen that read brake system problem. I thought the battery was dead so I had it jumped and it started right away. This is ridiculous for a car that's 2 years old. I think I'll be getting rid of this car.
- Strongsville, OH, USA
The contact owns a 2016 Honda Civic. While driving 5 mph, the brake pedal was depressed, but it was difficult to slow or stop the vehicle. When the vehicle was started, a "brake system failure" warning message appeared. The vehicle was towed to autonation Honda thornton road (located at 1979 thornton rd, lithia springs, ga 30122, (770) 674-6078) where it was diagnosed that the brake software needed to be updated. The software was updated; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
- Hiram, GA, USA
My car would not start and on the dashboard under the mph it said electronic parking brake problem. After playing around with the parking brake a bit, the car eventually started. Upon looking up my VIN it shows I do not have a recall on my car for the KC6 recall, but my car seems to be affected. Please help.
- Las Vegas, NV, USA
This is the second time in two years that my car doesn't start due to an electric brake problem. The first time it happened I was at home, and pressed the brake pedal to start the car, it immediately showed there was an electric brake problem on the dashboard. I had the car towed to the dealership, but unfortunately when we arrived the car started without any issues. They dismissed it and said it was probably a glitch in the system. Today I started the car, drove to a store and when I was ready to leave the car would not start. This time everything flickered, the brake pedal became very stiff making it impossible for me to press down on it, and the same message was displayed on the dashboard "electric parking brake problem." I had the vehicle towed once again to the dealership. When they were inspecting it the car was functioning once again. No error message and the technician was able to start it without any problems. Now my concern is obviously safety since the error message displayed on the dashboard shows it is a brake problem. I did some research and apparently I am not the only one that has experience this issue.
- Houston, TX, USA
When brakes are applied, then released, it sometimes take up to two or three seconds to be able to accelerate afterward, even though I am stepping on the accelerator pedal. This is unnerving when entering an intersection (yielding) and you feel you have plenty of time to proceed, until the car fails to accelerate. Honda states it is a safety feature in the event something were to accidentally depress the accelerator while braking. I feel otherwise.
- Templeton, MA, USA
An error message keeps coming up on my center console, warning of an "electric braking problem." The red brake light to the bottom right also flashes. This always has happened when I turn the vehicle on. While this message is displayed, I am unable to move the car forward or in reverse. I have engaged the parking brake, and the message disappears. This has happened three or four times over a period of months since I bought the car. I purchased it in September 2016 as a new vehicle from a dealership in alexandria, Louisiana. It was not included in a recall announced the month after, but I believe that recall should be expanded.
- Alexandria, LA, USA
I received a letter stating that my car had a recall for the emergency brake system. I took it to the dealership to have it fixed however the recall is still open on my vehicle.
- Apo, AE, USA
This is my second time. Parked car in garage, after few hours tried to turn on.when we try to start it wonts, but the sign pops up saying electrical parking brake error..car had to be towed twice.lucky car was in garage when both incident happened.took it to dealer twice.today we picked it up found dftc U3ooo-49, ECU internal circuit failure.they performed software update.they said it is ok this time.can happen again.how can this problem be dealt? my daughter drives this car and she is moving to college in August and will need a car.hope this problem is dealt quickly.if not will need to replace another car.I feel this is not safe for her to use.
- Kingsland, GA, USA
My car was parked and I tried to turn my car on and I stepped on my foot brake it felt real stiff than I attempted to push the start button but my car failed to start. Several error codes popped up on my dashboard. (brake system problem, brake hold system problem, power stearing system (eps) problem vehicle stability assisst (vsa) peonlem, hill start assisst problem, electric parking brake problem, emissions problem.
- Cedar Hill, TX, USA
The collision mitigation braking system engages when there are no objects in front of the vehicle. The system has engaged erroneously numerous times, when driving on the highway and at high speeds (65-70 mph), and the brake engages attempting to bring my vehicle to a complete stop (hard brake). Sometimes I have been able to get it to disengage, but I have had several "close calls" with drivers behind me nearly rear-ending me on the highway when my car unexpected braked (hard). One time, the brakes engaged on the highway with no one and nothing in front of me, and I had to pull over onto the shoulder quickly (to avoid the driver behind me rear-ending me) and got a flat tire as a result. I asked the dealership to fix the issue, but they said they could not get my vehicle to demonstrate/engage in the behavior I was describing, and therefore, said they could not fix it. I also reported it to Honda warranty over the phone. They thanked me for reporting it and suggested I contact a dealership to get it fixed - the dealership did not fix it.
- Atlanta, GA, USA
Randomly I receive the following error message on my screen when starting my car, "brake system problem". the only way for me to remove the error is to start with my car in park, and move from R, N, D, S, L, and back up to park again. Then I press the break hold on, then break hold off, parking break on, then parking break off, turn off the car, then turn the car back on and the error goes away. This has happened a number of times since I leased the car in 2016 and happened three times just in this month. Always happens randomly. After taking the car to the dealership a number of times and letting them know of the issue they now run a full diagnostics that my warranty is out and think it has to do with a bad cell in the battery. So either there is a fault with the electrical break system or the batteries in the 2016 Honda Civics are bad. A quick google search will show that I am not the only person with this issue.
- Sacramento, CA, USA
The contact owns a 2016 Honda Civic. While driving approximately 35 mph, the brake system and tire pressure warning indicators illuminated. The vehicle was taken to mistlin Honda (4754 mchenry ave, modesto, ca 95356, (209) 549-5000) where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was contacted and opened case number: 05813896. The approximate failure mileage was 57,160.
- Turlock, CA, USA
My vehicle break some time docent work....lighting is not proper and engine does nice even I do servicing and mention them but it got ignored by service center
- Jerseycity, NJ, USA
Soybean wiring attracting animals. I have had the car for 1 year and it has happend twice with over 6,000 worth or damage. Locked brakes, steering, electrical. A child rides in the car, this is a known issue that was never explained to me. Pulled over to park. After trying to restart my vehicle it would not start even with a jump all systems, brakes steering locked.
- Essex, MA, USA
Milo gordon Honda misrepresented the repair of a safety recall and sold a 2016 Honda Civic as a new vehicle without completing the repair. On Dec 31 2016, I purchased a new 2016 Honda Civic from milo gordon Honda in lawton, ok. Today, Sep 1, 2017, my electronic brake system malfunctioned in a stationary position on a cross-country trip. After the malfunction, I took the vehicle to orr Honda of paris tx where I discovered the recall of 2016 Honda Civics. Orr Honda conducted a VIN inquiry that showed the software update was completed on Oct 12, 2016, prior to my purchase of the vehicle; however, the service department tested my physical vehicle and the required update to the brake system was never made. It appears milo gordon Honda updated the VIN database without ever repairing the actual car, then proceeded to sell it as a new vehicle. After this discovery, orr Honda upgraded the electronic brake system in accordance with the recall issued in 2016. (photos attached)
- Walters, OK, USA
The electric parking brake continues to generate error codes. I've had it in service at Honda dealers multiple times for the same problem. Honda even issued a recall however, I've had the software update for this problem twice and is still messing up. It has engaged the parking brake on its own.
- Hot Springs, AR, USA
On two occasions, my Civic has "locked up". upon starting the vehicle, all of the warning light illuminate and the car won't go into gear. I was stuck where I was and had to get the car moving so I forcefully engaged the vehicle by inserting the key into the shift knob area. When driving the car, all of the warning lights were still on and the steering wheel was difficult to move, the vehicle was very hard to maneuver, the brakes did not work well, and the problem persisted. I eventually disconnected the battery and "reset" the computer that way. The problem went away for a few months, then came back again same exact way. The next time, I did the same thing, disconnected the battery and it reset. I do not know if this problem is with the electrical system, transmission, braking, or whatever. All I know is it was very dangerous to drive after I was finally able to engage the transmission. One other point to make, I already had the "parking brake recall" software update completed by Honda. The dealership said they did not have a recall for this type of problem and all they could do would be restart the car until they were able to recreate the problem. I did no think this was a good use of time (theirs or mine) so I am hoping for a recall soon!
- Denton, MD, USA
Rear wheels lock intermittently. Excessive rear rotor wear, with normal wear on pads. Appears as if pads have worn out allowing for grinding against rotors. However, pads exhibit normal wear. Honda offers no explanation for corrosion. For comparison have attached photos of rear rotor and front rotor. Rear rotors exhibit significant wear/corrosion with pad life around 60%. this is equal on both rear wheels of the vehicle. Front rotors have normal wear @70% pad remaining. California based vehicle, but exposed to snow and winter driving. Rear wheels lock on an intermittent basis, as if rear parking brake is being applied. Potentially very dangerous, especially in cold weather driving.
- Newhall, CA, USA
- Stewardstown, PA, USA