10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 22,906 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchased the new car on 11/30/2015. Since then, it has been driven 22 miles. I learned of recall on 2/9/16 on news. I was not contacted by dealer or Honda about it. I contacted dealer on 2/11/16 who in turn contacted Honda. Being a new car with only 22 miles on it (3 trips--the first being the drive home from the dealership), I requested a replacement. I believe this is more than reasonable.. Honda refused. I was advised tools to examine for the problem and repair parts were not available. Since the car can not be fixed at this time, it is a safety liability, and Honda was not willing to do the right thing, I filed a lemon law complaint with the Ohio attorney general. They were of no help with Honda now refusing to refund my money or replace the car. To date ( 2/25/16), I have received no recall paperwork from Honda. They expect to send it out sometime in March. Driving this vehicle presents potential dangerous safety- liability issues for me, my family, passengers and others should it stall, cause an accident or catch fire. I did not buy this new vehicle to drive under these conditions. But since Honda announced the recall and stop sales order on 1/29/2016 until now, this is what I face and who knows how long it will continue. Parts may be available this summer. What are we supposed to do" this is not the new car experience I expected, and I did not buy the car to be injured, to damage the engine, or be held responsible for an accident with my insurance picking up the tab. I am not the only 2016 Civic owner in this situation. Why so long to notify us of this dangerous recall to the engine no less? I see Honda has indemnified itself. What about us and our safety" I want my vehicle replaced or a refund. I did not buy a new vehicle to repair it with only 22 miles on it. This is far from the typical safety recalls we usually see.
- Findlay, OH, USA
Today I found out that Honda issued a recall of approximately 45,000 model year 2016 Civics in the U.S. and Canada because the engine can stall while the car is in motion. This is due to a piston clip that was not installed or may have been improperly installed into the piston during assembly. I also found out that Honda sent a stop sale notice to all dealers on February 2nd however; my 2016 Civic car was sold to me on February 13th from a Honda dealer located in phoenix, AZ. I did contact the dealer and am taking my car in tomorrow but I read that the part or inspecting instruments won't even be available until the end of March. Not sure if the dealer will even be able to inspect my car tomorrow but I feel very unsafe driving a car that could potentially have a very serious issue. Can't believe Honda is putting lives at risk until the new part and inspecting instrument are available.
- Glendale, AZ, USA
I was sold a 2016 Honda Civic on the day (January 29, 2016) that american Honda notified NHTSA of a 'stop-sale' and I am forced to drive a vehicle that may have a potentially life threatening defect until they fix it. Honda was aware of the problem, and I should not have been sold a vehicle with a safety concern as great as engine failure.
- Grove City, OH, USA
I was sold a Honda Civic two days after the stop sale was issued by Honda. It would seem the dealer is negligent and should be responsible. Honda is going to open these new engines? it would seem the whole car should be recalled.
- York Beach, ME, USA
Took delivery of 2016 Honda Civic 1 1/2 weeks ago. Currently 350 miles. Contacted american Honda today in regards to piston snap ring recall. Currently Honda has no fix for vehicles affected. Would like for Honda to provide alternative transportation until engine can be repaired/replaced or buy the vehicle back since dealers have been forced to stop selling 2016 Civics. I do not feel safe driving brand new car any longer. Every time I start vehicle Honda is putting my life and the lives of everyone else around me in jeopardy!
- Granite Falls, NC, USA
The 2016 Civics with 2.0 liter motors have and been put on a "stop sale" are going to be recalled due to the possibility of engine failure, damage, and even possibility of engine compartment fires due to possibly having faulty piston snap rings. I bought one a week before this "stop sale" and I am apparently going to be forced to drive a vehicle that may have a potentially life threatening defect until they fix it which will not be until this summer according to Honda customer service. I was given a claim number and I have requested a rental from Honda so that I can stop driving the vehicle until they make sure it is safe. "engine failure" on any roads much less a busy highway is dangerous and an obvious major problem, and I am more concerned about what could happen to my toddler if my brand new Honda Civic dies on me or catches fire. Will someone rear end me" will I be stuck in traffic" who knows. I just hope Honda does something for their loyal customers who have already purchased this vehicle, considering it's serious enough that it can not be currently sold by dealerships until fixed..
- Oklahoma City, OK, USA
I was sold a brand new 2016 Honda Civic the day after a recall and stop of sale was issued. Now 5 days later I am having issues with the car. I contacted America of Honda and they confirmed my car does have a recall and I provided me with a case number. Can someone please tell me who indeed to talk about this issue with?
- Deale, MD, USA
Piston clip ring recall from Honda with no fix until mid-March as told by Honda customer service. Recall not publicly released by Honda at this time. The result of this part failure is engine failure, and/or stalling. It is unsafe to drive this vehicle with such looming and unresolved issues.
- Riverside, CA, USA
- Margate, FL, USA