10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,915 miles

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« Read the previous 20 complaints

problem #26

Mar 202022

Civic

  • miles
When driving at highway speeds, the steering appears to be sticky. Trying to keep the car centered in the lane is difficult as there is increased resistance in steering. When applying more pressure, there seems to be a break-over point in which the steering grabs. This causes an over correction of steering. Problem occurs in both directions. Very difficult to maintain the center of the lane.

- Barnhart, MO, USA

problem #25

Feb 032022

Civic 4-cyl

  • miles
Failed component: electronic steering gearbox and Steering Electric Power Assist System Safety: The steering wheel maneuverability is compromised by continuously pulling to the left and requiring the driver to pull the wheel to the right for correction or vehicle will drift into the left lane, increasing the risk of a crash. This back and forth movement to correct the steering wheel pull requires the driver to constantly move the steering wheel back and forth to keep the vehicle in the current lane. Problem brought to Slidell Honda dealer 3/9/2022. Dealer did a sensor relearn but unsuccessful. Dealer recommends replacement of electronic steering gearbox, for which there is a current Honda recall C2N, P20 but does not include my VIN#. Reported to Honda, case no. [XXX]. Honda offers to pay 75% of my repair cost which is unacceptable for a defective part that is under a recall. NHTSA Campaign ID Number: 18V663000 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??

- Poplarville, MS, USA

problem #24

Mar 062022

Civic

  • miles
The steering wheel sticks, so if traveling at highway speeds and you need to do a subtle course correction to stay centered in your lane, the force necessary to 'unstick' the steering wheel causes an oversteer condition and can cause you to exit your lane unintentionally. This is apparently a known issue but Honda is not addressing.

- Hillsborough, NJ, USA

problem #23

Oct 262021

Civic

  • 31,879 miles
The contact owns a 2018 Honda Civic. The contact stated that while driving at 60 mph, the power steering had failed and the vehicle was difficult to steer. The tire pressure monitoring, brake system, electronic power steering, and stability assist warning lights were illuminated. The contact was able to drive to her residence. The dealer was made aware of the failure and informed the contact to turn off the vehicle and turn it back on to correct the failure. The power steering was corrected after restarting the vehicle; however, the warning lights were still illuminated. The vehicle was towed to the dealer and diagnosed with lost communication with the steering angle sensor. The dealer calibrated the steering angle sensor and cleared the DTC, then test drove the vehicle. The failure recurred a week later with an additional unknown warning light. The vehicle was towed a second time back to the dealer, who diagnosed that rodents were chewing the steering column wires. The dealer replaced the steering column wires and wrapped them in a tape produced by the manufacturer. The manufacturer was made aware of the failure and informed the contact that the steering column wires were soy-insulated, which could attract rodents. The failure mileage was 31,879.

- Mattapoisett, MA, USA

problem #22

Jan 022020

Civic

  • miles
Traveling straight, I could not make small corrections in the steering. It would resist then over compensate. I took it to a dealer who told me the sensor problem was a recall covering other VINs but none covering my vehicle. The dealer also said they have had several other 2018 civics with same problem with VINs not included in recall. The dealer test drove my car and agreed it was the sensor, The dealer worked with Honda and got me a discount on parts and said it was the same problem other VINs have recall for but not mine. It was still an expensive repair after the discount that I should not have had to pay.

- Utica, PA, USA

problem #21

Oct 052021

Civic

  • 32,015 miles
The contact owns a 2018 Honda Civic. The contact stated while driving approximately 35-40 MPH, the power steering assist failed to function as needed and the steering wheel was difficult to steer. The contact was able to drive to his residence. The vehicle was taken to an independent mechanic and diagnosed with steering rack failure. The vehicle was not repaired and remained at the independent mechanic. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN, and there was no warranty for the vehicle. The failure mileage was approximately 32,015.

- Carteret, NJ, USA

problem #20

Aug 232021

Civic

  • miles
On or about 8-23-2021 I noticed that the vehicle-??s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas, VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don-??t want to wait to have an accident for them to take me seriously.

- Bristow, VA, USA

problem #19

Jun 302021

Civic

  • miles
2018 Honda Civic racking pinning steering needs replaced at 44,000 miles. My steering gets stuck turning right to left and worsens at higher speed. Honda dealership states its not under recall and will cost me $3,587.85. The manufacturing power steering rack costs $ $2,455.28. I have researched the internet and numerous consumers have complained and needed racking pinning replaced prior to warranty expiration and thereafter. This is definitely a safety concern. I cant believe that Honda Manufacturer has not recalled this defect. Other consumers complaints found for the same defect: #2 I just got this car in November 2020 (I-??m the second owner and it was originally a lease). It only has 27,400 miles on it. Within the past week I-??ve started feeling and hearing a clicking and jerking in the steering wheel when I turn/correct instead of a smooth transition. This starts 20 to 30 minutes after I first start driving, and it-??s worse at highway speeds (>50 mph) and gets worse the longer I drive the car. I brought the car to the dealership today and was told that the power steering rack is failing and needs to be replaced. No warning lights or messages appeared at any time. Thankfully I caught the problem early, but it made it difficult to steer the car and keep it straight on the highway, and had the problem progressed, my and others' safety could have been in grave danger. It is unacceptable for the power steering to fail and require major, costly repair in a vehicle that is only 3 years old. #3So.. i have this Honda Civic 2018.. just under 25K Mileage.. for past few weeks the steering is getting stiff and not responding.. it gives a sound of TAK TAK TAK..like jerks when the steering is turned fully either side.. no matter in reverse or in Drive Mode.. i went to Honda Centre and told them and they immediately started making video of steering and taking pics of engine no and chasis.. and didnt even ask me a single question.. and said that your car is in warranty..

- Wendell, NC, USA

problem #18

Jun 102021

Civic

  • miles
I just got this car in November 2020 (I-??m the second owner and it was originally a lease). It only has 27,400 miles on it. Within the past week I-??ve started feeling and hearing a clicking and jerking in the steering wheel when I turn/correct instead of a smooth transition. This starts 20 to 30 minutes after I first start driving, and it-??s worse at highway speeds (>50 mph) and gets worse the longer I drive the car. I brought the car to the dealership today and was told that the power steering rack is failing and needs to be replaced. No warning lights or messages appeared at any time. Thankfully I caught the problem early, but it made it difficult to steer the car and keep it straight on the highway, and had the problem progressed, my and others' safety could have been in grave danger. It is unacceptable for the power steering to fail and require major, costly repair in a vehicle that is only 3 years old.

- Newburyport, MA, USA

problem #17

Mar 292021

Civic

  • 30,000 miles
The contact owns a 2018 Honda Civic. The contact stated while driving various speeds, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was not taken to the local dealer or independent mechanic for diagnosis or repairs. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V663000 (steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

- Richmond, IL, USA

problem #16

Mar 112021

Civic

  • 31,000 miles
While driving down road, the steering feels like it a hick in it and acts like it kindly locks steering wheel while in motion while in all speeds, make it hard to drive in traffic.like this isn't any play in steering like most other cars have. Just wonderful if I should bring it to Honda of cleveland and let them looked at it sitting still to gas it gas and go front tiresbounce and shamy as you take off from nothing

- Cleveland, TN, USA

problem #15

Mar 122021

Civic

  • 19,500 miles
I just bought this car. The problem happens after you've been driving for a bit on the highway. The steering starts to stick and it takes a bit of effort to turn (like it's stuck) and when you do end up turning the steering wheel, you overcorrect. This is extremely aggravating and doesn't feel safe. Also, this has nothing to do with Honda's "lane keep assist." This problem did not happen after a 5 or 10 minute test drive, or I would not have bought the car. Where I live it's fairly hot, so heat may play a factor into this. The problems seems more pronounced the faster you go. Definitely more of an issue during highway driving.

- Biscayne Park, FL, USA

problem #14

Mar 012021

Civic

  • 50,000 miles
Steering would become "stuck" and you would have to force the vehicle to turn while in motion and the steering wheel would making a clicking sound. Would happen about 20-30 minutes after being driven. Took into a Honda dealership and they said it is the power steering rack is failing

- Four Oaks, NC, USA

problem #13

Aug 032020

Civic

  • 0 miles
Turned car on while parked, and steering wheel was locked. Saw these warning lights come on: Tire pressure monitor prob, brake system problem, brake hold system problem, power steering problem, vehicle stability assist problem, and hill start assist problem.

- Columbia, SC, USA

problem #12

Jun 302020

Civic 4-cyl

  • Automatic transmission
  • 55,000 miles
The contact owns a 2018 Honda Civic. The contact stated that while driving at various speeds, the steering wheel became difficult to steer. The failure was intermittent. There was no warning light illuminated. The contact stated that the steering wheel resumed back normal operation after a few moments. The vehicle was taken to apple tree Honda (242 underwood rd, fletcher, nc 28732) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 18V663000 (steering) as a possible solution to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

- Sapphire, NC, USA

problem #11

Dec 012019

Civic 4-cyl

  • 12,000 miles
After about 10-20 minutes of driving, the car starts to pull to the left when going straight on the roadway. The steering changes from allowing smooth, slight adjustments, to being sticky and jerky. Then the car overcorrects to the right, and the sticky steering overcorrects to the left. It becomes a constant struggle with the steering wheel to keep the car traveling in a straight line. Once this issue starts, it happens whether traveling at low or higher speeds, but is much more obvious and dangerous at higher speeds. I took the car into holler Honda winter park fl, and explained the issue in March 2020.they performed an alignment. The car continued to have the issue and the issue became worse. I took the car back to holler Honda on 6-12-20 and explained the problem again. I asked for a road test. They told me that nothing was wrong with my car and they made a 'few adjustments." I told them I was very concerned about safety and that I know there is a severe problem. They refused to do anything further. I am starting to believe that it is because my car is still under warranty. I have researched and found numerous similar complaints on various years of the Honda Civics on the internet. A rare few appeared to have been resolved by replacement of the eps rack. I left a message with the service manager about my dissatisfaction, and he has not returned my call. The national Honda phone line has been down for two days now. My son and I are both afraid to drive the vehicle on main roadways and highways now. The steering sticks, requires an abnormal amount of pressure to adjust, then 'jumps' too far, magnifying the adjustment and making an overcorrection. This issue continues throughout the drive while having to adjust steering left, then right, then left constantly. This is extremely hazardous and has the potential to steer the car into another lane or off the roadway!

- Oviedo, FL, USA

problem #10

Mar 272020

Civic

  • 31,500 miles
On March 27, 2020, I was driving to work when my car's ABS lights, brake system lights, stability control lights, and another light I did not recognize all lit up at the same time. My car began to swerve and suddenly my car's steering wheel and front wheels locked up. I lost control of the car and wasn't able to correct anything because the steering wheel and front wheels were both locked. I hit a farm fence with the left side of my car, and slid across the road into a ditch. My airbags did not deploy despite the sudden impact to the driver's side door. The car wheels were so locked up that the tow truck drivers had difficulty loading the car on/off the tow truck. The emergency lights stayed on, even when the car was turned off and back on. A week prior to this, my car turned itself off while I was driving, but I was able to correct the problem by turning the ignition key off and then back on. I've attached a picture of my dashboard after the accident to show what emergency lights were lit up. My insurance company is in the process of investigating this claim, but I wanted to report this in case this is a recall that needs to be sent out.

- Madison Heights, VA, USA

problem #9

Jul 232019

Civic

  • 11,200 miles
The contact owns a 2018 Honda Civic. While driving approximately 25 mph, the vehicle suddenly stalled. The vehicle's stop warning alert notified the driver to pull over. The vehicle was taken to scott robinson Honda (20340 hawthorne blvd, torrance, ca 90503) to be diagnosed, but they were unable to replicate the failure. The dealer turned off the system sensor. The contact also stated that the steering wheel seized. The contact took the vehicle to dch gardena Honda (15541 S western ave, gardena, ca 90249, 301-660-7286) where the failure initially could not be replicated. During the third test, with the contact in the vehicle, the failure recurred. The vehicle was not repaired and the cause of the failures was not specified. The contact stated that they were waiting for Honda's corporate office to respond. The manufacturer provided case number: 09732156. The failure mileage was 11,200.

- Redondo, CA, USA

problem #8

May 102019

Civic

  • 15 miles
A red toyotta corolla swurved and pushed me to the unpaved side of the road not checking the left side. I was not even on the blind spot lane and I was forced to be pushed to the unpaved road on the left side. It was a school zone at 15 miles per hour. Driver was on her phone and wasn't looking when turning lanes.

- Jacksonville, FL, USA

problem #7

Mar 152019

Civic

  • 10,000 miles
Electric steering locked while making a left turn. As I was turning the wheel seemed to lock and then all of a sudden it went the opposite direction I was turning and I almost skidded off the road. Most of the time especially when I'm getting on the freeway, it feels like I have a little control over the steering and it feels loose. The steering also gives me problems when I pull into a parking space I can't estimate how much I have to turn the wheel.

- Katy, TX, USA

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