9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,892 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #20

Jul 112023

Civic 4-cyl

  • miles
Hello, I refueled my vehicle on 07/11/2023 after a completed service request at First Texas Honda on 06/30/2023. The vehicle now smells like gas or fuel. The smell is overpowering and makes me dizzy when I drive and gives me a headache. The VIN: [XXX] has previously been associated with a recall on the fuel pump. The additional repairs that were completed included: The infotainment system: The car infotainment system has also shutoff while driving. The dealership could not re-create the issue or concern. Air conditioner: There was also an issue with the driver side of the vehicle' air conditioner. The air conditioner wasn't working. Thank you for your efforts to maintain the safety of my vehicle. Warm Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Temple , TX, USA

problem #19

May 182023

Civic

  • miles
The car won't start after I've driven it and it won't turn over it shakes and acts as if out of gas or a loose connection"?electric..I have to wait for 20 min.before it will start.,and I'm able to drive it.other sites I've punched my vin number at states Honda has a fuel pump recall for my car and other sites says it don't.?"

- Brentwood, CA, USA

problem #18

Jun 022023

Civic

  • miles
I'm having problems with my 2019 Honda civic.fuel pump problems and my car has only 48000 miles on it.i read the recalls on Honda civics and different sites state different things.1 site says it has a recall on the fuel system and Honda says no.

- Brentwood, CA, USA

problem #17

Jan 192023

Civic

  • miles
Driving down interstate on 1/19/23 and car lost power. I had to move two lanes to the shoulder without getting hit by other drivers. Had car towed to local dealer and they said it was out of gas. The gas gauge said there was 44 miles to empty. On 2/16/23 I was driving to gas station and as soon as it said 44 miles to empty, the car stalled again. Unsure if fuel pump or fuel sensor issue. When I took it to the dealership the first time all they did was add 5 gallons of gas. Didn-€™t check fuel pump. No charge. I did pay $275 to have car towed to dealership. The second time I added 5 gallons of gas and then went to gas station and filled up.

- Jasper, AL, USA

problem #16

Jan 052023

Civic

  • miles
The car was stationary and all of a sudden there was a message pop up "FUEL GAUGE SYSTEM PROBLEM" and the fuel gauge went from 3/4 full to E with the fuel icon flashing, then after almost a minute the message went away and the fuel gauge went back to 3/4 full.

- Papillion, NE, USA

problem #15

Apr 212022

Civic

  • miles
The starter was having trouble igniting the engine upon startup. The engine would crank but would not finish with starting up. I did this three or four times. Upon removing the key from the ignition and putting it back in the ignition and starting it up the car started up normally. The issue seems to be with either the ignition system or fuel system, which is available for inspection upon request. The car could suddenly stop without warning on the road and endanger the safety of myself or other drivers. The problem was previously acknowledged by NHTSA in two separate campaign numbers in May 2020 (20V314000) and March 2021 (21V215000) and this particular Civic was serviced in 2021in accordance with that recall and confirmed by the dealer. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

- Rochester, NY, USA

problem #14

Dec 242021

Civic

  • miles
screen show multiple errors. Emission control problem fuel gauge problem both blinking or either one on and off. When drive awhile, both disappear and pop up suddenly. Gasoline gauge seems empty but fully loaded. Car loss power when engine light on.

- Pasadena, CA, USA

problem #13

Nov 102021

Civic

  • miles
Unknown power train system evap leak evap stuck open P0455 P0456

- Orlando, FL, USA

problem #12

May 202021

Civic

  • miles
I took my car in for servicing May 2021. When i was there The Coral Springs Honda dealer informed me that they ordered my parts for my cars recall. I called them in July to check on the status after failing to hear from them and they said they did not have the part. So now it is September and i am still here with a possibly faulty Fuel pump. I want this recall situated.

- Coral Springs, FL, USA

problem #11

Jul 172021

Civic

  • miles
I was driving my Honda Civic 2019 in the freeway- car pool lane. All of a sudden, without any warning light or symptoms, my car engine just stalled. I immediately switched on the emergency light and put the car in neutral gear and somehow made sure the cars behind me were aware that I am stalled. Luckily no crash/incident, but I was stuck in car pool lane still at the risk of car pile up accident. I called 911 and a cop showed in the next 5 minutes. He stopped all cars in all lanes and pushed my car gently over shoulder. Those 5 minutes was very risky and the scariest spot where me and wife were sitting in the car in the car pool lane while cars behind us were dodging us to avoid crash. Now, Honda is saying this may be fuel pump problem and when I checked my VIN in NHTSA, it has the incomplete recall for fuel pump. I wanted the concerned authorities to take action over Honda to recall all cars with this issue to replace fuel pumps immediately to avoid any crashes.

- West Covina, CA, USA

problem #10

Apr 232021

Civic

  • miles
I I brought my car into Morehead Honda the dealer I purchased my vehicle from to get service because the car was acting funny. I then find out I had my car has a recall car with my car for the fuel pump. It was change the fuel pump I went home and a few days later I was stuck on the highway my car just shut down in the middle of the highway. My car was towed back to the dealership they found out there was something wrong with the fuel pump said they fixed it it was an error on their behalf. I returned several times after that because the fuel gauge is reading inaccurately. Dealer is unable to tell me what-€™s wrong. I fill up my car is giving me different readings my car normally falls up to 300+ close to 400 every time I fill up my car and now it-€™s reads 191, 150 or 140 when I fill up my car. I continue calling to dealership I am not getting a response. I need help with this it-€™s a safety issue.

- Middletown , NY, USA

problem #9

Jun 032021

Civic

  • miles
I accelerated into a driveway of a convenience store and as I was halfway through the driveway my gas pedal became unresponsive and would not accelerate. Car started rolling back into traffic. 2 weeks later my pedal became unresponsive on the freeway. I exited and immediately called thd dealer because i had already taken it to get checked out after the first incident and they basically said nothing can be done but to trade it in since the mechanic had already said there was nothing wrong.

- Pacoima, CA, USA

problem #8

May 212021

Civic

  • miles
I bought the car 4/1/2021, with 15,000 miles on it. In just 2 months, I have had two incidents of the car decelerating. When I was at a traffic light and from a complete stop, I accelerated and the car decelerated and almost stalled in the intersection. I was making a left-hand turn both times and if the car had stalled, an oncoming car could have hit me. This could have caused a serious accident. I notice there is a recall for this problem on other Honda models, but not my car. I am afraid to drive it now because i live in a major city and there is a lot of traffic.

- Phoenix, AZ, USA

problem #7

Apr 052021

Civic

  • miles
Honda is refusing to fix the open recall I have on my 2019 Honda Civic.my car stalled and nearly caused me to have an accident.my car is also burning a lot of gas.

- Queens, NY, USA

problem #6

Oct 052020

Civic

  • 32,000 miles
Car cutting out under load when accelerating. I believe I have a fuel pump problem. I also seen where they are recalling 628,124 cars and mine falls in the 2019 sedan Civic si.

- Jefferson City, MO, USA

problem #5

Oct 302020

Civic

  • 7,201 miles
When pressing the accelerator the car stalls or bogs down especially when turning, but sometimes when simply accelerating. My wife and I are afraid that we might get hit when the car bogs out while turning. We really like the car, but need to eliminate the bogging condition.

- Statesboro, GA, USA

problem #4

Sep 232020

Civic

  • 6,700 miles
The vehicle quit running three times it acted like a fuel pump no check engine light. Came on I was driving on a city street and I had the air on.

- Minneapolis, MN, USA

problem #3

Jul 162020

Civic

  • 23,000 miles
Once I learned of the recall, I made an appointment in mid-July. When I went to my appointment, the advisor was not there, the part was not ordered, and a different advisor said they would order the part and it would arrive within a week. After more than a week, I called to check what was going on and they said the part was still waiting to be delivered the following day and I would receive a phone call when it arrived. I did not receive any phone call or notification that the part was in stock to be installed. About a week after that, I received a text and email stating that the work on my car (recall) was completed and they wanted my feedback. Since I showed up for my appointment to have the recall work completed, it has been more than two months and I have not receieved any call or notice from this Honda dealership to remedy the situaion. I called them this past week, left a voicemail, spoke to a diffferent advisor who could not tell me why I have yet to have the recall completed, and said I would receive a phone call from the second advisor (the one who ordered the part when my advisor was not present). I have yet to receieve any communication from this dealership about this recall or how to correct this situation.

- Victorville, CA, USA

problem #2

Jun 062020

Civic

  • 4,764 miles
Car stalled out while driving and would not restart. Pretty sure it's the fuel pump

- El Paso, TX, USA

problem #1

May 082019

Civic

  • 2,020 miles
I received an error message on my Honda Civic 2019 on Wednesday May 8, 2019 in the evening while the car was in motion on the highway. The message said "emissions system problem". when I got to my home, I put the car in park and researched what the error message might mean. I called Honda the next day and they informed that there was an active recall occurring with Honda Civics and that I should have received a notice. I had and have not received any correspondence in regard to a recall on the vehicle. I decided to search my VIN and there was no information available. I took my vehicle to ocean Honda in weymouth today and requested written notice of the recall. I received a service bulletin dated March 21, 2019, however I had leased my car after this date. I spoke with josh in the service department to find out why the service was not performed prior to my lease agreement. Josh informed that the recall is not safety related and is currently performing maintenance.

- Weymouth, MA, USA