The contact owns a 2019 Honda Civic. The contact stated that while driving at 60 MPH, the steering wheel inadvertently lost power steering functionality. Several unknown warning lights were illuminated. The contact stated that extra effort was needed to steer the vehicle while driving to her residence. The vehicle was towed to the dealer who diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 25,000.

- Tampa, FL, USA

Steering wheel locked while driving vehicle and was unable to turn wheel. Dealer confirmed steering failure caused by faulty electronic power steering motor. Dealer corrected issue by replacing the electronic power steering rack.

- Owens Cross Roads , AL, USA

Steering wheel is not centered. Even though alignment is good

- Stafford, TX, USA

The power steering didn't work. There were warning messages displayed for Tire Pressure Monitor Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Brake System Problem, Brake Hold System Problem, Power Steering System (EPS) Problem, Vehicle Stability Assist (VSA) Problem, Hill Start Assist Problem, Collision Mitigation System Problem, Road Departure Mitigation System Problem when turning the car on. This condition was verified by the dealer on both occurrences. First occurrence was 6/8/21. It was towed to Spreen Honda dealer in Corona, CA. According to the the first invoice dated 6/8/21 for the repair there was "Confirmed fault code for C1420 main torque sensor and sub torque sensor, C1421-14 malfunction to steering angle, confirmed multiple fault codes due to rodent damage to the steering system sub harness chewed thru replaced the steering torque sensor sub harness and calibrated the steering angle sensor, cleared fault code now OK." Same problem occurred 7/8/2021. Taken to Spreen Honda again on 7/9/21. Wire harness again replaced, steering angle sensor replaced and power steering calibration performed. I have the wire harness that was replaced. Service advisor stated this is a problem with Honda wire harnesses because the insulation on the wires is soy based. He has seen it many times, including one customer at Riverside dealer who had rodents eat his wire harness four times while he was working there. Not having operational power steering makes driving the vehicle very difficult and potentially dangerous.

- Corona, CA, USA

When driving home from work my car suddenly showed multiple errors such as emissions system problem, brake system problem, hill start problem, power steering problem, ems system problem. The car only has 14,000 miles and is a year old. The car does not shift or steer properly. Please recall this car because many others have had the same problem.

- New Port Richey, FL, USA

The steering wheel reel assembly makes a click sound which is an in dictation of inadequate lubrication. The assembly itself can not be relubricated as the entire assembly is sealed. Honda would need to replace the entire pasty the incorporates the assembly. However, technicians are stating that this is unneeded and normal part of the car. This is in actuality, untrue and can be ultimately dangerous for the driver.

- Aliso Viejo, CA, USA

On the driver side, it has some weird noise or sound. It sounds like the metal rubbing with the car. Searched the problem online before and found a lot of people having the same issue. Sometime even going straight still able to hear it.

- Robbinsville, NJ, USA