10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
3,126 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Jan 262021

Civic

  • miles
Hello, I am a victim of cyber stalking. My vehicle was broken into and someone downloaded some type of application within the audio system. I am hoping you can assist by contacting Honda on my behalf. I have tried going to a local dealership and ask for assistance with a software update but they said i had to download an app on my mobile phone. I cannot download the app because the person is accessing my phone. I have gone to the authorities several times in the past. I am asking that please contact Honda Motor Corp. And if they can contact the dealership in Weymouth MA and provide instructions for how they can provide a software update to my vehicle. The person is tracking my every driven mode. I tried doing a factory reset but that does not work because there seems to be an app or something imbedded. I was just going to remove the external radio feature which is mounted but this, external piece, i believe assist with some safety features. This has been going on for over a year.

- Randolph, MA, USA

problem #10

Jan 012023

Civic

  • miles
I was driving down the freeway in January and my front driver side tire sidewalls separated from the rest of the tire and flew off of the rim causing me to drive on the rim. Zero warning lights or tire pressure lights appeared on my dash until after I installed my spare tire. Very scary this occurred on a freeway at full speed and no indicator light came on. I heard a loud noise when my tire flew off which then required me to immediately stop.

- Apple Valley, CA, USA

problem #9

Oct 142022

Civic

  • miles
Since I've owned the car, when driving above 40 mph(when LKAS may engage), with LKAS off, the steering becomes statically neutral...i.e in a turn the steering wheel will remain in the turned position when pressure on the wheel is reduced. In this case the steering wheel( as well as the front wheels themselves) should straighten out as you continue to move. This is dangerous. Also, at highway speeds, in order to maintain the center of your lane small inputs to the steering wheel are normally required. In this vehicle, there is resistance to these small inputs. When the force of your input finally overcomes the resistance in the steering wheel the wheel turns more dramatically than intended(overcorrection). This is also dangerous. This also occurs with LKAS off. It's almost like LKAS engages the steering column preemptively above 40 mph but in a dangerous manner.

- Cooper City, FL, USA

problem #8

Aug 092021

Civic

  • miles
The electrical system does not read my phone, my phone is an iOS device. The lane departure is not accurate and it needs to be calibrated.

- Phoenix, AZ, USA

problem #7

May 182022

Civic

  • miles
I traded in my 2022 civic in November because the car would randomly shut down because of the faulty denso fuel pump. I told Norm Reeves Cerritos that once I put fuel cleaner the car will shut down 3-5 times the same day and will reoccur again in eight months. Replicated same problem with the sports model after car was in shop 3 months because of an accident and while doing Uber this week with witnesses. Filed numerous complaints with BBB and Honda Corporate all were ignored and they blamed me for putting a third party device in the cigarette lighter.

- Inglewood, CA, USA

problem #6

Jan 012022

Civic

  • miles
Since day one of purchasing the vehicle which now has 6000 miles on it the cruise control intermittently drop out and you cannot reengage it unless you pull over turn off the car and restart the car

- Thomson, GA, USA

problem #5

Jan 052022

Civic

  • miles
Adaptive Cruise Control will shut of randomly and for no reason. Must wait for it to re-engage Adaptive Cruise Control or power off/on vehicle. During this time the auto high-beam feature is not useable.

- Waterbury Village Historic Dis, VT, USA

problem #4

Jan 202022

Civic

  • miles
Vehicle purchased new from Honda dealership in Yuma AZ in June of 2021. Within 2nd day of ownership, the cruise control abruptly shut off causing a safety risk of driver's behind me coming close to rear end collision. The cruise control has abruptly and without warning has randomly shut off over 40 times since then. Vehicle has been taken in for repair 4 times with no resolve. Honda tried adjusting brake switch on first repair attempt, did not fix the issue. Second and third attempts the dealership replaced the SRS module and the brake switch. Drove vehicle for 800 miles, then the issue arose again, causing the car to immediately slow, causing others behind me to have to brake quickly putting me at risk of rear end collision. Opened a case with American Honda, case number12509879. American Honda and the dealership states "they can not fix the issue until they actually see it for themselves acting up", which it does not act up when they drive it. I have many, many videos of the cruise control randomly shutting off and me being unable to reengage the cruise control. The only solution so far is to pull off the roadway, shut the car off, restart it, cruise will activate then. Visit the following website to see how many others are having same issue: https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/

- Yuma, AZ, USA

problem #3

Jul 312021

Civic

  • miles
After driving anywhere from 20-30 minutes my car-??s cruise control feature experiences a bug. From my experience while the vehicle is in cruise control the cars system will make a low tone elongated beep and the cruise control system will stop working. As the vehicle is in motion and attempting to engage/set the cruise control feature the HUD alerts that the -??cruise control-?? needs to be on/active. No matter how many times you deactivate and activate cruise control the system will not allow you to set ANY desired speed because it perceives the cruise control feature as -??off-??. The only fix I-??ve found is to come to a complete stop or park and restart the vehicle. I-??m not the only person to experience this. The photo uploaded shows the HUD telling me that the ACC is off when it is in fact on. However the system will not engage and set the speed. Yet, I hope I have offered the most details. My suggestion is to rewrite the coding/update for the cars system to detect the cars cruise control feature. OR implement a double click which overrides/automatically turns the CC feature on and SETS the desired speed.

- Edinburg, TX, USA

problem #2

Dec 012021

Civic

  • miles
Cruise control (either in Adaptive Cruise Control or regular) disengages randomly and if you attempt to restart the cruise, the cruise control will not work. The cruise control icon will appear on the center display and beep, with the words "Cruise Control Off", to get this working again, the only way I've found is to stop the car and either put it in park and/or shut off the car or turn it back on. The problem seems to happen at random, and so the dealership at this point can not help me. This does not seem to be an isolated incident as others have been posting online about the exact same issue. ( See the following forum posts on https://www.civic11forum.com/threads/anybody-having-cruise-control-issues.963/ ). Perhaps this is a software issue with the cruise on the new models... Hopefully Honda can get an update out fast! Disappointing that such a dangerous issue exists at launch of the new model...

- Muskegon, MI, USA

problem #1

Sep 052021

Civic

  • miles
Once stopped by a light or a stop sign for a minute the car will randomly shut down engine and the car will lose all power. The vehicle randomly shuts down and does it after 3-5 hours of driving. The car has to be put in park and the ignition needs to be started again.

- Inglewood, CA, USA