The contact owns a 2024 Honda Civic. The contact stated that when attempting to make a left turn into a parking lot, after being idle, the steering wheel seized while still turned to the left. This caused the vehicle to continue turning to the left. The vehicle resulted in crashing into another vehicle nearby ultimately coming to a complete stop. The air bags failed to deploy. The contact's left hand was fractured. The driver in the other vehicle received injuries as well however the contact was unsure of the exact injuries sustained. Medical attention was needed for both the contact and the other driver. The contact was able to drive the vehicle to their residency. The other vehicle was damaged and needed to be towed. A police report was filed. The contact called the dealer who informed her that the VIN was associated with NHTSA Campaign Number: 24V744000 (Steering) however the remedy would not be available till December 6, 2024. The vehicle had not been taken to the dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 6,000.

- Worcester, MA, USA

The steering gearbox worm wheel in my 2024 Honda Civic (VIN: [XXX] ) has malfunctioned, creating increased friction and resistance, which poses a serious safety risk by compromising my ability to steer safely. This issue, confirmed by Honda-??s recall notice (NHTSA Recall Number 24V-744), could lead to loss of control, increasing the risk of an accident. Despite contacting Honda and my dealership multiple times over the past month, no repair or inspection has been performed, and I-??ve been unable to get a timeline for resolution. The steering also began making an unusual noise recently, heightening my concern. Given the unresolved safety defect and the car's diminished value, I believe this vehicle qualifies as a -??lemon, -?? and I am seeking either a replacement or relief from the loan due to the financial and safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Peoria, AZ, USA

Called Honda Service Center regarding recall. Was told that Honda wasn-??t planning on fixing the recall unless owner was having problems.

- Marysville, OH, USA

The contact owns a 2024 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer and another dealer, Nalley Honda (4197 Jonesboro Rd, Union City, GA 30291), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Union City, GA, USA

The contact owns a 2024 Honda Civic. The contact was informed of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Grosse Pointe Farms, MI, USA

I called to confirm the recall on my vehicle and after I was told that in fact my vehicle does have a recall that they don't have the parts so I will have to wait, I was not given any time line and absolutely no information on when my vehicle recall will be fixed

- Eugene , OR, USA

The contact owns a 2024 Honda Civic. The contact stated that while driving on the highway at an undisclosed speed, the steering wheel felt sticky. In addition, the steering wheel of the vehicle would veer off to either side independently. No warning lights were illuminated. The local dealer was contacted and the contact was made aware of NHTSA Campaign Number: 24V74000 (STEERING). The contact was advised that parts would not be made available for remedy of this recall until December 2024. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 500.

- Hartford, CT, USA

Steering wheel sticks when trying to slightly move it side to side, Honda dealership has told me 2 times that the steering rack and pinion recall does not apply to my vehicle. I work at a ford dealership and the foreman drove the car and agreed that there is something wrong with steering.

- Enfield, NC, USA

Steering is inconsistent, often having a -??notchy-?? feeling when deviating from center. Maintaining a trajectory is difficult and stressful, particularly at higher speeds.

- Winston-Salem, NC, USA

The contact owns a 2024 Honda Civic. The contact stated while driving at an undisclosed speed, the steering wheel was sticking. The contact stated that the steering wheel was jerking abnormally. Additionally, the contact stated that when making a turn, the steering wheel made a clicking sound. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,898.

- Columbus, OH, USA

Please help. I have purchased my 2024 Honda Civic last year in 2023. I-??ve had my Honda Civic for a year now. I recently noticed my steering wheel -??sticky-?? as some other 2022-2024 Honda Civic owners have reported and stated on all media-??s after researching. This mainly occurs to me after the car has warmed up and or its at its normal temperatures and driving. The steering wheel can feel some -??fight-?? even at 2 degree adjustment while driving. I feel unsafe to drive my car. I have read and discovered some have recalls for this matter of steering rack problems. Honda contacted me weeks after purchasing my Honda Civic and scheduled me to bring in my Honda to have it checked for the recall and apparently my Honda does not have a recall. I have called Honda today, 8/26/2024, and I explained what I am experiencing with my steering and they said due to my car being over 36k miles it-??s no longer under warranty even though this problem seems to be more of a recall type and should not require to be under warranty. Perhaps this recall has not been called for yet or discovered and I am reaching out to get help. As I am concerned and I am worried about my safety the safety for others as I am driver and transport passengers on daily basis as part of my job. Please once again help with my case and please investigate. As part of researching I did discover a rough cost of the steering rack and it is expensive and it was just for the part not including labor. This is unsafe and unfair. I hope whoever reads my description can understand my situation and help me. I am willing to cooperate with any information needed for this investigation as I believe it to be a future recall especially since the car has not had any accidents nor damages whatsoever. Please help my case.

- Norcross, GA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" EPS system. Rack and Pinion. How was your safety or the safety of others put at risk? Steering can lockup when driving and cause accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Popping noises coming from the EPS system and Rack and Pinion. EPS system. Sticky steering. Popping noises from the rack and pinion when turning the steering wheel.

- Delray Beach, FL, USA

While driving down the road at speeds of 30mph or more, the steering wheel feels like it is sticking. It makes it noticeably harder to turn the steering wheel at speeds to make minor adjustments to stay in the lane. I took it to Honda and we are currently waiting on a new steering rack to come in to try and fix the problem. When taking it to 2 different dealers, they were both able to confirm the issue. There were no warnings or lights on the dash when the problem first occurred.

- Maryville, TN, USA

The steering on my car is sticky/notchy feeling. I took my car in for the steering rack recall and it was not on the list. This is a different issue but my steering feels extra sticky and hard to turn. My car is getting repaired under warranty now but I have to wait 5+ months for parts.

- Cocoa, FL, USA

The car is constantly taking control while driving, I have the car for less than an hour brought it back to the dealership. The auto start and stereo was completely malfunctioning. Two days later after not driving for one brought it back and steering shaking and taking over and radio and power shut off. Had the car less than five days and in a second loaner car.

- Jacksonville, NC, USA

- Steering sticks after driving for more than 10 mins, and worsens as speed goes beyond 30mph to 70mph. - Steering may suddenly unstick causing vehicle to swerve and potentially cause to crash unto another vehicle or the wall. - I have seen various online reports link [XXX]. - No. - No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Euless, TX, USA

At about 3000 miles, and when it was cold, started to experience -??sticky steering-??. On the highway, at higher speeds, the car resists when making small movements away from straight ahead. I took it in for the separate steering rack recall; my car did not need work due to the recall. However, they will be replacing the steering rack because of the sticky issue. The part is backordered, with no ETA. They said it-??s safe to drive, but it does make me nervous to go on the highway.

- Richmond, VA, USA

November 2023 - Present January 2024 - Current mileage 4900k Starting at roughly 3,000 - 4,000 miles, while going 55mph - 65mph and after driving for about half an hour / 30 minutes, the steering become sticky and no longer has a smooth operation or freely steering. The steering wheel slightly sticks to the left for a sec then releases creating a slight jerk motion to the opposite side. It has become quite dangerous to drive in any condition. So far the dealership has not found a way to duplicate the issue and can't seem to help. We have mentioned this issues to the dealership multiple times and dropped the car off with no luck of a fix. It has not been a great experience as we purchased new for my wife to commute to work and it's been nothing but a headache and dangerous for continue driving.

- Tehachapi , CA, USA

I am experiencing sticky steering. When driving the steering seems to get stuck until I forcefully move the wheel to overcome the steering resistance.

- Texarkana, AR, USA

Steering wheel sticks when making small adjustments on highway after driving for a certain amount of time, usually 20-30 minutes. Will reset itself after cooling off and sitting overnight. When it sticks it takes more force than expected to unstick, causing my car to jerk in the lane. It started as it is getting colder outside, and the car is relatively still low mileage (5700mi).

- Kingwood, TX, USA