I was parked outside of a restaurant and the back door windshield exploded. Luckily I was parked in front of a security camera. The police were called and determined that nothing external affected the vehicle, nobody was near the vehicle, and nothing hit the windshield. The police did inspect the vehicle itself and the surrounding area, and watched the camera footage to make this determination. This resulted in me having to drive home on the highways as my windshield continued to fall apart (I was unable to collect all of the pieces before driving home). It was extremely dangerous to drive knowing the rest of the exploded windshield was cracking and pieces were entering my trunk. If this happened while I was driving or when someone was near the car, this could have caused serious injury. There are many claims of brand new 2023 Honda HRVs having this issue. I have located multiple complaints online. I called the dealership and they stated they were aware of this; however because there was no settled class action lawsuit they would not assist with investigation or repairs. I had the car repaired at another mechanic and all was well. A week ago, without warning, the trunk completely stopped opening and I am now unable to use the lift gate to open the truck. I did obtain a police report and I have a photo that I can upload but this website will not let me.

- Nutley , NJ, USA

Rear windshield exploded while the vehicle was parked in the garage. The glass formed a dome outwards in the center of the windshield approximately 1.5 inches.

- Morgan Hill , CA, USA

The vehicle was parked in my carport, and when I opened the door to get inside, the rear window (rear windshield) shattered. There was no foreign object, it wasn't hit by anything, it just shattered.

- Johnson City, TN, USA

I was driving to work at 6:52am when my rear windshield spontaneously shattered. There was no proof of impact or anything when I inspected the windshield. I did not have my rear defroster on nor did I rinse my car with hot water prior to driving. I do have photos and videos but the link will not allow me to upload, the button disappears when I click it.

- Salinas, CA, USA

back wind shield exploded out of nowhere while on the freeway almost crap myself

- Temecula, CA, USA

I was driving my car and suddenly my rear windshield shattered. I thought somebody throw something but no one was around my car and I could not find any object in car. Then I checked online about this issue and HRV forum has multiple incidents reported similar to this one. This is manufactured issue and low quality product issue. I am very disappointed with Honda. Their service was below par and now I came to know about recall for seatbelts issue. We don-??t get call from dealer and not recieved any communication letter.

- Irving, TX, USA

I was driving at night and no one was near me and my back windshield shattered. It made a huge pop sound, I checked my warnings for anything like my tires but nothing was showing up. Nothing hit it. I did have my defrost on but I don-??t know if that plays a part.

- Doswell, VA, USA

During a short drip in August 2023 was the first time I noticed the steering "freezing" on the highway and jolting when I tried to control it. I had to use considerable force to hold and direct the steering throughout the trip and back. Still, on the trip, it sometimes felt as if the vehicle was floating and the steering had no grip. It was such a risky and exhausting trip for me because of this problem. On November 30th, 2023, I was on the highway again and experienced it. The steering felt stiff and at times, the front wheels felt like they were being magnetically pulled away in a different direction. I felt so unsafe with other fast-moving vehicles on every side as I struggled to keep the steering aligned. I had to use a good amount of force to grip and direct the steering and found myself praying for safety as I drove. It was certainly hazardous as it could endanger my life and those of others. I called the dealership to lay a complaint. They asked me to bring the car over to them, but I am in a different location and frightened to drive the car for hours to them and then more hours from there back to my base. I asked if I could take it to a nearby dealership but was told I'd have to pay hundreds of dollars for diagnostics. If they could direct me to a nearby dealership to run diagnostics for free, I would be willing to do that. There have not been warning signs indicated by the vehicle so far. I got this car in March and it has less than 3000 miles on it. I don't know what to do. I feel as if I've made a mistake purchasing it.

- Schenectady, NY, USA

My back windshield shatter while sitting at a red light out of no where.

- Maywood , NJ, USA

Used my rear defoster for the first time this morning, after about 10-15 mins, rear window shattered! I have pictures but cannot upload them

- Cleburne, TX, USA

The rear window of my one year old 2023 HrV suddenly shattered, thankfully while vehicle was parked. No impact to glass or reasoning, I filed an incident report with police out of concern, they had never seen anything like it but stated it was not due to any object impact. This happened right on Christmas weekend, leaving me without a safe car to drive which ruined some of plans and dealership was unable to assist but associate did mention she-??s seen another customer with same issue and there are many similar instances online. I could-??ve been driving or had my boy in the backseat when this happened. There seems to be some issue with the pressure points and placement of the window, frightening this can happen again. No warning lights triggered for this particular scenario. Please issue recall.

- Friendswood, TX, USA

On 12/21/23, I went out to my secure garage to my 2023 Honda HRV and found that the back window had completely shattered. After further investigation, I did not find any obvious external reason for this incident. I had driven the car on 12/20/23, which was a rainy day and may have activated the rear wiper and/or rear defogger. But to my knowledge, there was no impact of any kind to the window. The component that failed was the rear window. No one was hurt; however, this could've been a safety issue if it happened on the road. There was no warning prior to the incident. The vehicle was purchased on 11/26/22 and was last serviced on 10/30/23, where no problems were noted. I called Honda, thinking this may be a product defect. They confirmed that it wasn't and that it was not covered by their warranty. I am going through my insurance company and am waiting for a window which is on back order, with no arrival date known. [XXX] Vallejo, CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Vallejo, CA, USA

Rear windshield shattered/ defective

- Winder, GA, USA

I had gently shut my car door and the back windshield exploded. Glass went everywhere, and if someone was in my back seat or standing behind my car, they would-??ve been cut. My car was not even on. Very very disappointing on Hondas part as I know 2 other people who have the same car and have had the same problem happen.

- Corinth, TX, USA

Rear glass window shattered while driving. No debris hit it, basically it exploded.

- Orlando, FL, USA

My car was parked at parking lot while I bought groceries after I went back into my car since I put the groceries on the passenger side of me I closed my door. Then I heard a loud noise of glass breaking and I turned around my rear window was shattered and nothing hit my window nor someone broke into it since as I mentioned it was fine before I went in and when I walked passed my rear window to get into my car then it randomly shattered. This is super concerning especially hearing this didnt just happen to me. Honda needs to do something asap because Honda is not living up to their standard as they say they do.

- Los Angeles, CA, USA

The rear window just shattered while my car was parked. I had went to go get groceries and loaded it into my car. Then bam the window just shattered.. this wasnt like someone hit the window or an object. The window shattered without anything leading it to shatter.

- Los Angeles, CA, USA

Back Windshield exploded while car was parked.

- Wake Forest, NC, USA

Rear glass shattered no reason, no accidents

- Henderson, NV, USA

My back glass windshield was shattered and broken and it broke like an explosion, when I opened the trunk. I have seen many 2023 honda hrv owners reporting the same.

- Pittsburgh, PA, USA