10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 72,390 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
When it is in 4th gear - 50 mph, engine drops to 1500 RPM and noise begins. It sounds like muffled valve clattering. Honda dealership claims that it's designed that way, and I confirmed that other van has same noise. There is part(s) in transmission that is failing on most van. The noise will get louder - possibility of catastrophic failure on the road, a major safety issue!!!!( dot number: Tire size: P215/65R16 )
- Duluth, GA, USA
Transmission replaced at approximately 1000 miles due to defective torque converter according to servicing Honda dealership. Van pulls hard to the right. Problem first noted day after delivery. Has been in dealership service department several times for this problem. Dealer replaced Firestone tires with michelins, replaced wheels and performed 4 wheel alignment. Pulling to right problem not solved. Returned to dealer and the service manager verified that it is not a wheel, tire nor alignment problem. Service manager told me that it is probably due to the crown in the road. Van pulls hard to right on all roads within a matter of seconds of taking hands of off the wheel. My other two vehicles driven on the same roads and in the same lanes do not pull to the right nor left.( dot number: )
- Dayton, OH, USA
This is a brand new minivan, purchased with only 9 miles in odometer. After a week of driving it, it began to feel like it need it more rev in order to pick-up speed, specially when driving in freeway conditions (traffic). The van did not downshift as expected for about 10 minutes, in order to gain speed, I had to press the accelerator until the engine reached 3K RPM, and even then the transmission noise continued. It is not a continuos occurance, it is doing it every four to five days. I took the van to the dealer where I bought the van and service inspected the vehicle through a computer, which detected nothing wrong with the van, although the service manager had noticed the problem. In the first instance I was given the van back without anything done to it, except for a transmission fluid flush. Five days latter, on April 17, 2000 the noise and train problem showed up again, this time more serious. I took the van to another dealer, and they performed a computer test that again showed nothing wrong with the vehicle, however the new service adviser did notice the problem when he took it for a test drive. Honda was contacted and the company adviced a complete replacement of the transmission. Being such a popular model the needed transmission is not available and according to Honda it will take up to 30 days to get a replacement, hopefully new. Another area of concern is the brake pedal, one can hear the booster when pressing the pedal and at times the brakes do not engage inmediatelly. So far service has not been able to look into the problem since the transmission matter is of more importance. I really appreciate this opportunity to inform your Agency of the problems I have encounter. Sincerely, rene rodriguez
- Katy, TX, USA
In reverse gear and going back two feet, consumer will hear a loud clunk noise as though it's going into another gear. Dealer will replace transmission.
- Arlington, VA, USA
When putting car in reverse it made a popping noise like it was running over something. Took vehicle to dealer, and they said it was the transmission, consumer has been waiting since March 14th for transmission.
- Macon, GA, USA
- Duluth, GA, USA