10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 77,576 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
1. about a month ago our 2002 Honda Odyssey minivan SRS light came on. This is 6 months after our neighbor had their light come on in their 2002 Honda Odyssey purchased in California. Ours was purchased in Missouri. 2. I took the car to the mechanic who hooked up the computer and told me the airbag computer needing replacing at a cost of $600.
- Raleigh, NC, USA
I have a 2002 Honda Odyssey. The SRS light comes on when my children plug their portable dvd players into the rear outlet. I took the vehicle into Honda and was told it was caused by "electrical interference". I was told there is no fix for the problem. They told me the system would reset itself between 30-45 days. I was then told if I wanted to bring the vehicle in, they would reset it for 37 dollars and 50 cents. I asked them if I was in an accident 30 days after the light was on, would the airbags deploy. They told me no! I explained my safety concers to Honda, and was told that airbags are considered an accessory and to wear my seatbelt.
- Keller, TX, USA
The consumer was driving at approximately 45 mph and T-boned another vehicle. Upon impact, the air bags failed to deploy. The consumer later contacted the dealer, who informed him that the air bags failed to deploy because the driver did not hit the sensors upon impact. The SRS light had come on intermittently. The mechanic found that the right and left seat belt buckles, SRS control unit and passenger positioning opds sensor was flashing to the main computer.
- Moorpark, CA, USA
SRS light on with no apparent reason. I have taken car in for diagnostic testing with no code indicating source of problem. Unit was replaced a year ago, however the SRS light has recently failed 3 times in past 3 months.
- El Paso, TX, USA
Starting Dec 02 SRS system continually fails. The dealer has repaired defect 6 times. SRS light is presently lit, again disabling air bags this is a safty defect you have 9 air bag related complaints for 2002 Honda Odyssey. Complaint no. 10049129, 10036948, 10040407, 10018211, 10037963, 8020672 are all similar to mine. There are 5 SRS light related complaints for the 02 Accord and 5 for the 02 civic. I did not search other Honda years and models other air bag complaints are that they did not deploy perhaps because this defective design had shut them off! Honda needs to be forced to fix this defect.
- Marlboro, MA, USA
Problems with the SRS indicator light coming on and remaining on. Have had car into dealer 3 times in one month. The SRS control unit was replaced during the 1st visit. On the 2nd visit we were passed off and told that we should not put items on the seat. On the 3rd visit we are told that 3 items must be replaced 1) SRS control unit 2) opds and 3) passenger seat sensor. When we purchased the car, we purchased an extended warranty. We are now being told that the first item (SRS control unit) is covered under warranty but the other 2 items are not. This is unacceptable. The dealer is now saying that they will "do us a favor" and pay for the parts but we must pay labor.(hundreds of dollars) how can one part in a mechanism be covered but not the other 2. this is a key component in the car. This is a real safety concern. Once the indicator comes on, we must take the car immmediately to the dealer or we risk serious injury (or death) if we are in a accident. I do about 3 hours of driving per day so this is not acceptable. We are being told that we cannot put items on the seat like a cell phone. This is ridiculous. Who ever heard of not being able to have a cell phone near by. (which by the way there was no cell phone on the seat in any of the incidences) this is clearly a defect with this car that Honda needs to address.
- Coopersburg, PA, USA
SRS sensor light flashes intermittently which causes air bags to be inoperative.
- Tacoma, WA, USA
SRS light staying lit after staring the vehicle. The vehicle was taken in to service department 3 separate times with the ligt lit and I was told that it was fixed. One (1) month later it was on again. The vehicle has been at the dealership since April 18, 2003. Honda can not repair.
- Piedmont, SC, USA
The supplemental restraint system light had come on continually. The dealer and manufacturer were contacted, they stated there was a technical support team working on the problem, but it may take up to 4 months before they would have an answer. Each time the vehicle was repaired, the light would come on 8-10 weeks following. This problem has happened since purchase. Numerous parts had been replaced and the problems still occurred. There was a leak in the right rear shock
- Lehi, UT, USA
The air bag light illuminated on the dash board.
- Enon, OH, USA
The vehicle was hit on the front passenger side yet the air bag did not deploy which caused minor injuries to the consumer. The dealer was notified.
- Bluffton, SC, USA
The front air bags in my wife's 2002 Honda Odyssey failed to deploy in a high speed collision. She skid on and icy I 470 bridge over the Ohio river westbound in wheeling wv (wheeling police incident # 0303696). At 50 mph, she spun and hit three subsequent, front-end impacts to the concrete siderail of the I 470 bridge. The front end is extensively damaged, including superstructure. The "first thing the officer said" (kathy stout, driver) was "wow, the air bags didn't go off." General manager paul wineman, Ohio valley Honda says that his people are not qualified to assess the damage and determine whether the airbags should have deployed. He told me on the phone yesterday that "his plan" was to have someone from Honda that was qualified look at it, and that he would call me back, but in 15 minutes of conversation he never would commit to that. I'm afraid to drive this car again, after repairs, not knowing whether the air bags should have deployed or not. Furthermore, the best the dealership can do is have unqualified personnel run the system through a "simulator" to determine whether it will, in fact, deploy in the future. Needless to say, I didn't sleep too well last night. I can send photos if that would help. I wonder if you can help.
- Wheeling, WV, USA
Consumer states that while driving at any speed and without warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified.
- Springfield, VA, USA
- Purcellville, VA, USA