10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
105,184 miles

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« Read the previous 20 complaints

problem #2

Jul 272013

Odyssey

  • miles
Our 2012 Honda Odyssey touring elite van, purchased brand new in June, 2012, experienced a sudden unintended acceleration (sua) event on July 27, 2013 at approximately 3:53pm cst. I was making a right turn into a parking space with the brakes depressed. Part way into the parking space, my vehicle's engine revved up very loud and surged forward. I continued to press the brake as the vehicle continued to move forward rapidly and did not stop until it hit a store front window/wall. The steering also became unresponsive. The engine stopped revving and I shut off the engine with the key. No airbags deployed. My son was in a middle row seat. Video security surveillance shows the brake lights were on during the entire event and details the unresponsive steering. We contacted the dealership by phone immediately with a follow up letter and we contacted Honda America corporate office by certified letter and sent a fax informing them of the event, as well as requesting edr data be retrieved. It is now seven weeks later and Honda has failed to collect or refuses to provide the data. The dealership stated a district rep/manager inspected our vehicle and provided only an one page dealer invoice stating 'no defects in material or factory workmanship were found.' This 'inspection' took 0.79 hours per the dealer invoice. Honda refuses to provide details of what was inspected or checked and the dealership says they are not responsible for providing those details even though inspection took place at their facility. The dealership states that the dealer invoice is sufficient for us to consider the vehicle safe to put on the road again. Understandably, we do not agree as root cause of the sua event remains unidentified. The vehicle currently sits at the body shop. Vehicle had approximately 12,800 mi at event.

- Overland Park, KS, USA

problem #1

Jan 202012

Odyssey 6-cyl

  • 2 miles
Our brand new 2012 Honda Odyssey touring elite judders between 25-40 mph between shifts. The judder can be anywhere from mild and very transient to rough bucking that lasts for over 2 seconds before it smooths out. Under mild or heavy acceleration, I have not not noticed the judder. It seems to only happen under moderate acceleration. It also seems to occur more violently while going uphill. It happens at least 90% of the time during the shift between 2nd and 3rd gears under moderate (typical) acceleration. This judder results in a loss of expected acceleration and decreased control of the vehicle. While researching this problem, it became obvious that I am not the only person experiencing this issue and feel that Honda must recall these vehicles to permanently repair the underlying issue. This issue affects more than just the 2012 model year.

- Germantown, MD, USA