10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,101 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2014 Honda Odyssey. While driving 30 mph changing from a paved to an unpaved lane, the brake pedal sank to the floor and the vehicle suddenly accelerated. The vehicle was shifted into park and turned off. After restarting the engine, the vehicle resumed normal operation. The vehicle was towed to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 38,000.
- Southern Pines, NC, USA
Experienced extreme shaking while braking at high speeds. Brought the car into the dealership and they said my rotors are warped. I asked them why my rotors were warped at 6K miles and they didn't really say anything. The problem came back another time six months later and again they turned the rotors. It just happened again and they said my rotors are too thin to turn and they need to be replaced at 20K miles. I complained to the service manager and he said they have seen three other cars already of this year/make with rotor needing to be replaced at low mileage. They said this is more normal for a 60K mile plus type maintenance. Honda has agreed to replace the rotors and pads for the cost of the parts (free labor). However I thought I should report it as it seems to be a defect affecting more than just my car.
- Wilmington , DE, USA
When driving at speeds over 50 miles an hour and breaking the car shutteres. The problem continued to get worse and the car would feel out of control when braking at over 50 miles an hour. The first few times it happened was in wet weather and I attributed it to that. But the problem continued and the first rotors were replaced at about 3000 miles. Subsequently the rotors were changed 2 more times after that. The fourth time we reported it to Honda national. We were told that they never heard of such a problem and that it was because it was too hot in Florida and I break too hard despite the fact that I've been driving for over 30 years and never came across this problem. They also told us that they could not replace the vehicle because they could not sell our current vehicle because it wasn't safe. So because of circumstances we had to pay fees large fees for another car. Honda refuses to admit this is a problem. If you research on the web there were hundreds even thousands of complaints with people given the same answer by Honda. I think this is a real problem and the shuttering gets worse very quickly and can be very dangerous on the highway and somebody needs to look into this problem.
- The Villages, FL, USA
The steering wheel was shaking when braking. The front disks are warped. Dealer covered the repairs under warranty (turned the rotors). This is not acceptable Honda.
- Meridian, ID, USA
At 10K miles, we had vibration and sporadic humming noise from brakes.I took the vehicle to Honda last year with about 12.5K miles on vehicle.they were unable to hear the noise but they wanted to turn the rotors to address the issue and said it went out of warranty at 12K miles.we were shocked as we have had numerous vehicles and never had to service brakes this early.after speaking with the manager they agreed to fix it under warranty and said because of driving habits sometimes brakes just need to be replaced sooner.the noise continued, we took it back around 24K miles.they couldn't hear the noise but shaved rear rotors to see if it helped. Now we have 35K miles and back at the service department for vibration and noise.this time I took a clip of the noise so they could hear it. The solution was new pads and turn the rotors on all axels and it would be about $400 since its not under warranty.they said brakes were in mechanically good condition and the pads still had about 40% so I could just live with noise and vibration if I didnt want to do the brake job.I said I thought this was ridiculous based on its mileage and was again told basically its dependent on driving habits (although I have never had this problem on any other car ive owned).I said I think its a Honda brake design issue in that rotors and pads are not robust enough for the size of the vehicle as there are other complaints on NHTSA and online with the same issues.we talked to the service manager who agreed they have seen this as a problem and admitted he has a Pilot that needs brakes about every 40K miles.they agreed to turn the back rotors to see if that fixes the noise and offered a discount to do the front brakes.he let us know we could use after market pads that may be better but arent under the Honda warranty (we didnt do this and used same pads with less than appealing 12K mile warranty).
- Woodstock, GA, USA
The car has been shaking (steering wheel specifically) when braking. This has been going on for about 5000 miles but I didn't realize it was an issue. Upon review it was found front brake pads are 80% and back are 50% but front rotors are warped. Dealer is not covering as 'under warranty' saying that warped rotors are driver wear. Everything I'm reading online says that this is happening to a lot of 2011-2014 Odyssey and that there are mixed results on dealers covering under warranty. I do not drive aggressively and do not drive mountains/hills. I've had 5 Honda's including one other Odyssey we drove for 9 years and never had this problem. I'm also reading it has been shown to happen repeatedly at low mileage rates. I will add another claim if this happens again.
- Raleigh, NC, USA
I took the vehicle to Honda dealership for service because of a vibration when braking. Tech found rotors are warped. This is the second set of rotors. The first set warped at 13,000 miles and were replaced under warranty. The second set have warped at 11,000 miles. Dealer said that they can turn the rotors but cannot replace again under warranty unless american Honda authorizes replacement. I contacted american Honda (ah) 1-800-999-1009 on 5/29/15. Received voice mail message from ah on 6/1/15 that they would contact the dealer for information. Received call from ah rep christopher (ext. 117726), on 6/9/15 stating ah would not replace rotors but would turn as courtesy. I asked why not full replacement as 1st set of brakes degraded at 13K miles and 2nd set at even lower mileage, 11K. Rep says many reasons could have caused wear, weather conditions, driving style, weight of the vehicle. I said that if it was weight of vehicle then ah has faulty brake design. Then he said that according to the dealership service department it was my driving style. I said that backpeddling and that they don't know how I drive. I then asked him for the estimated lifespan, in miles, of the brakes and he said they don't have a lifespan. I said that there has to be one, is it 15K or 40K? he repeated that there was none available. I asked him to put their (ah) conclusion in writing, using the assigned case number, N01-2015-05-29-01387. He said ah would not provide anything in writing, but that the dealership would write up a service order. I repeated my request for a written reponse to my complaint and he insisted that ah does not do that. Note: Vehicle had strut assembly replaced, under warranty, at 6K miles. Under warranty, dealership to have faulty door lock accuators (locks activate after every stop), window run channels/seals, and back up camera circuits replaced. Parts ordered 5/29/15.
- Baltimore, MD, USA
The Honda Odyssey has terrible brake shimmying, especially under a little more load/higher speeds or down hills. There are a large number of complaints about this exact problem and that the under-sized rotors warp extremely easily. Honda does not cover this under warranty and even the repair rep knew it was a known issue. Honda knows about the issue, it affects all recent years of the Odyssey yet nothing is done about it. I believe it's a safety issue.
- Laguna Hills, CA, USA
Rpms race while van is in idle an takes off with a jump in transmission. Clanking noise metal on metal in rear brakes, downshifts at lower speeds when trying to accelerate above 35 mph, slowing to make a turn and transmission jumps feels like being rear ended, parking brake doesn't engage at times, on flat when putting into park transmission clunks and vehicle has a definite movement like something falling out or on vehicle, looses power at 65 mph no matter how much the gas pedal is floored then suddenly jumps into high speed thrusting van forward, transmission jumps severely when parked on a graded slope and make metal clanking sound. Dealer says there are no issues and this is all normal. This is a direct safety issue for me and I am worried that something might happen causing an accident. At one point some adjustments to sensors were performed but did not correct issue. Brake issue discovered and attempt was made to correct twice. Told this is normal. Also a loud electronic computer sounding like an ancient reboot of an old computer is greatly noticeable when the problems act up. Told this is normal an no problems by the dealer. I feel I am being ignored and treated like a stupid person each time I call. Service manager actually stated that his hands are tied and took to next level of district service manager who stated this is normal. I beg to differ. The district service manager did not speak with me at all. What game is Honda playing. Safety issues and performance of vehicle are being ignored. Rearview camera is acting up as well as electric door locks and sliding doors are slow to respond while closing. Worried about safety while driving.
- North Royalton, OH, USA
Bought vehicle in March 2014, only a few months later I started having vibration in the steering wheel while braking. It continued to get worse and happened each time I would come to a stop. Dealer confirmed that rotors were warped. Now in a previous complaint, I wrote about my transmission problems. I don't know if the rotors were just defective or if they became warped due to being overheated with friction as a result of the transmission not functioning properly. I just want to make other owners aware of this problem. Once the dealer replaced the rotors, the vibration stopped.
- Forked River, NJ, USA
We bought Odyssey couple of months back in austin. Currently we are experiencing 3 major issues. 1. excessive wind noise even with lower speed 30 or higher speed 60.. impact: Headache inside the car. Unable to enjoy with family inside the car. 2.brakes are weak I feels like we need to stand on the brakes to apply them 3. from a stop sign if we hit the gas feels like a jerky..
- Austin, TX, USA
Was driving at about 30mph and performed a panic stop as a delivery truck in front stopped and turned suddenly. Continued down the road after the delivery truck turned in driveway. Going down the next hill of the 30mph road, the brakes failed as the driver attempted to slow the vehicle to the posted speed. Driver stood on the brake pedal but brake pedal depressed only slightly and vehicle would not slow. Driver was able to maintain control of the vehicle and coast the vehicle to a stop on a long residential driveway. Just before vehicle came to a stop a grinding noise was heard. Grinding sound become higher pitched just before noise and vehicle stopped. After stopping, driver turned off the vehicle. After about 5 minutes, the driver restarted the vehicle and brake pedal travel and braking function returned. Vehicle was towed to dealership. Current information from dealer is that no cause has been found. Only explanation is that brakes were overheated due to the panic stop. Dealer still has vehicle and says they are still investigating.
- Fallston, MD, USA
TL * the contact owns a 2014 Honda Odyssey. The contact stated while driving and shifting gears the vehicle made a loud noise and began to jerk. The brakes also made a screeching sound when she made a turn. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The failure and current mileage were 186.
- Springfield, VA, USA
Driving home from dealership Saturday evening the brakes began to squeal in stop and go traffic. Front brakes started to squeal excessively loud when stopping, but the noise also continued when foot was removed from the brake and accelerating. When fully stopped could smell burnt brake pad. Took vehicle to nearest Honda dealer on Monday who examined the front breaks and found drivers side front brake caliper bracket installed incorrectly (misaligned) which also lead to the caliper being damaged. Service technician believed this to be an assembly defect. Dealer will replace parts and correct issue under manufacturers warranty.
- Sugar Land, TX, USA
Turning left after stopping at a red light. Feel the car is slipping and smell gasoline, when stepping on the brakes try to stop, but the brakes did not work and the car did not stop. Stepped on the brakes very hard (all the way through), the car bumped several times and finally stopped, almost hitting the car in front. Turned off engine and restarted, the brakes function normal.
- Boyds, MD, USA
As I was trying to stop at a red light and my legs only on the brakes, the car started accelerating and had to press the brakes so hard with my entire body weight on it to make it stop - had I left a fraction loose the car would have just taken off... so scary and not safe at all... the weird thing is that it didn't happen for the next 50+ miles I drove... but this incident makes sure that this vehicle is totally unsafe for any one to drive. I'd like to lodge this complaint on this vehicle and that the vehicle taken away for R&D to resolve.. Honda dealer is claiming that there is no issue and that I may have pressed the gas along with the brakes and was talking about the Toyota Camry issue aimlessly and had asked me to have a test drive and trying to talk me out of this...
- Flanders, NJ, USA
- Forest Hill, MD, USA