10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 24,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The automatic side door accidentally closed and squeezed on a 7-year-old child's fingers, and could not be openned by any method. We (as parents) tried all door open/close switches, door remote controls, as well as the door's manual handle in order to open the door to release the child's hand, but all effort failed to open the door to release the child's fingers. There is no safety manual override (in the door design) at all that can disengage/disconnect the automatic open/close mechanism when the automatic mechanism fails. The child felt great pain and cried in the meanwhile. Eventually, after 15 minutes, the child's fingers slipped out the squeeze. The door then fully closed and could then be opened again by automatical switches. This lack of manual override of the door's automatic open/close creates huge danger for any child. Can this product be recalled to fix the safety hazzard before it cause further injury to other children?
- Ridgewood, NJ, USA
Rain water leaking through windows and out of the electrical conduit entering into auto cavity where the sliding door mechanism is. I am concerned about a fire hazard, should I be? please respond as soon as you can as I have tried else where and my problem has not been solved. I am looking forward to hearing from you. Thank you kindly
- Cocoa Beach, FL, USA
- Liberty Township, OH, USA