10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 93,612 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
One of the two nuts that hold on the rear license plate onto the car sheared off due to normal usage, I.e. normal closing of the rear door. The two nuts are tack welded directly to the thin body metal and apparently the repeated shock of closing the rear door can cause metal fatigue and the nuts to shear off with the body metal, resulting the license becoming unsecured to the vehicle. Potential safety hazard since if the owner does not notice the first failure, the metal fatigue will be accelerated by the additional torque stress and failure of the second nut could occur while the car is in motion. Multiple incidents of this failure have been reported on the internet blogs since 2007.
- San Jose, CA, USA
Severe corrosion appeared around the vehicle's front windshields and I am very concerned that this will loosen the adhesive and cause the windshield to come loose unexpectedly. The corrosion is clearly a manufacture defect since it came from the inside of the windshield frame and there is no external damage to it and windshield has never been replaced.
- Il, IL, USA
I took my 2004 Honda Pilot for service today and during the inspection the Honda dealer found that the front engine mount and the passenger side engine mount had both failed. The engine mounts should last the entire life of the car. It is a non-moving/non-wearing part. I read several websites where people complained about the Honda Pilot's engine mounts failing. This problem seems to be a failure in engineering and should be corrected by Honda. Your assistance is appreciated.
- Orlando, FL, USA
2004 Honda Pilot - purchased a brand new vehicle from the dealer that I am referring to in this complaint - the problem: A serious water leak problem on passenger side floor. It has gone through warranty work within first 10000 miles but the dealer could not find the water leakage problem after 8 hours of work in their body shop. The vehicle experiences a severe water leak problem in to the passenger floor every winter season (in pacific northwest, rainy season is the winter season) ever since the warranty work (that they could not find any root cause) was done in 2004. I recently called the same dealer and they said it is out of warranty and I need to pay a considerable deposit even for the dealer service department to take a look at something that they could not fix back in 2004 as a warranty work. With this serious interior water leak condition, the vehicle starts to smell bad inside and takes a lot of effort (my own time in every winter) to soak up water off the carpet floor inside of my Pilot every time it rained. I am not sure what the extend of the residual damage it may have on my vehicle that I cannot visibly see where the leak is coming into inside of the vehicle but it certainly will bring down the value of my Honda Pilot in case I want to trade or sell. This is totally unacceptable situation for the Honda Pilot owners to tolerate. I need to go out there and soak up more water out of my Pilot after I submit this complaint.
- Auburn, WA, USA
Water leaks in every time it rains and gets both front carpets wet. Honda denies the problem; I know I'm not along because others can be found on the web. I also know that this is a body seem failure but Honda wants to charge you hundreds because it's out of warranty.
- Bixby, OK, USA
2004 Honda Pilot - inside compartment water leak. For 2 years we have had water coming in the front foot wells. We have had the car looked at by different dealerships and private repair shops. The dealerships said it was the windshield, which we have replace twice, and the private repair shop sealed all areas that come into the car. I've call Honda corporation twice and have complained. They said that they haven't had enough calls on this problem to make it a recall. There are plenty of people on line (Honda.org) that have complained about the same problem. Most people don't realize that the water is coming in until the carpets are soaked.
- Peabody, MA, USA
I and my family have been loyal Honda owners since 1984. In those 25 years we have purchased 8 Honda automobiles. Until recently the service and support provided by Honda and its dealers has been exceptional. That was all until our most recent vehicle, a 2004 Honda Pilot. It is a vehicle my wife and I love but one that has had a high level of irritating small problems. The latest problem involves the mounting structure for the rear license plate. The metal holding the two welded on mounting nuts is so thin that after several years of vibrating the metal backing simply breaks away. In seeking a repair to the problem my local Honda dealer had no clue as to how to repair the problem and his only remedy was to send me to a local retail body shop for a $234 repair. My local dealer indicates he was not able to obtain repair support from the factory because these problems are due to 'the use of heavy license plate holders'. in response to that defense let me state the following: 1.research on the internet quickly reveals that the Honda Pilot have had this problem for several years. Dozens of Honda owners have had the same problem. 2.Honda regional representatives have accepted responsibility in some cases and not in others. 3.the 'heavy license plate frame' being blamed is an item supplied by the dealer at time of purchase and does not represent an extra heavy burden. 4.the license plate has vibrated upon closing the rear hatch from day one of purchase. It is the nature of the design using only two mounting points. 5.the fact that the license plate and frame can suddenly fall from the vehicle and bounce into the following traffic represents a safety hazard which Honda should have warned owners of when they first discovered this problem.
- Lincoln, CA, USA
There is a audible vibration in my '04 Honda Pilot when I drive at about 1400 RPM. It sounds like a strong wind noise, like some sort of cover vibrating. It is intermittent. Once the RPM goes beyond 1600rpm, these vibrations rarely happen. I took the car to the dealer and they replaced the entire exhaust line, including the catalytic converter. The vibrations continue to happen. The vibration seems to come from the underbelly of the car, right in front of the passenger compartment.
- Ridgefield, CT, USA
- Lees Summit, MO, USA