3.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 44,009 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Paint is peeling down to the metal between the windshield and the sunroof. The car was parked when it was noticed. The car is garaged.
- Deerfield, NH, USA
My paint is peeling. This is happening to my mothers Honda Pilot also.
- Sacramento, CA, USA
Paint between windshield and sunroof started to peel, and has continued to deteriorate quickly. Will have to have it repainted. Recently, paint has now started to peel from the hood.
- Bellport, NY, USA
Rear door is not opening, switch does not respond to pressing, you hear the unlocking sound and light turns on but door wont open, this is not an electrical door that opens by itself, this is a main issue since I cannot open the door to put my kids strollers, etc. By doing so much pressure in the door, I took off the handle and broke one of the pins. Is anybody experiencing the same issue ?
- Belleville, NJ, USA
I have majot paint removal on the roof of my Honda Pilot. It just comes off in sheets when we are driving. We took it to our local Honda dealer and they said we didn't wax the car enough and that was why it was happening. A car that is 5 years old should not have paint coming off in sheets. It is so bad that I now have to worry about the roof getting rust because the paint comes off down to the metal.
- Gainesville, FL, USA
I have a 2013 Honda Pilot with about 85,000 miles. A few months ago we noticed paint peeling off of the hood. We contacted rusty wallis Honda about this and they covered the repairs only at 50%, which left me paying about $450 for the repair which was a total manufacturer's defect. I told them I was unhappy with this but they said the decision was final. Apparently there is some sort of regional manager that makes these decisions, called the "dpms". the body shop manager agreed that it was a defect and told me that they had had problems like this in the past. A few weeks after we got the hood repaired we noticed the same problem happening on the roof of the car. We contacted rusty wallis again and they stated that they would only cover this repair at 50% which leaves me paying about $650. I again told them I was unhappy with this. I called american Honda customer service and they told me that I could schedule a meeting with the dpms. So I called managers and supervisors at rusty wallis. I have even sent rusty wallis a personal email, only to get no calls or emails returned at all from anyone. Someone from american Honda customer service finally called me and said that the dpms would not meet with me and that the decision was final. I can't help but feel completely helpless in all this. It is ridiculous that a 5 year old car's paint would be uncontrollably peeling off. This could just keep happening over and over again until the entire car gets repainted. I know that Honda has had class action lawsuits about their paint in the past but apparently is hasn't happened for this model yet.
- Forney, TX, USA
Paint chipping from roof of car. You can see the gray primer. Honda refuses to acknowledge problem. Said my car has too many miles. It has 60,000. It is well taken care of.
- Angola, LA, USA
The roof and part of car above the windshield and moonroof is oxidizing and it looks terrible. I keep reading it's because of the poor quality paint used on certain Honda. I heard of a recall for other Honda models and years and of course mine is not included in the recall. Honda, I feel, needs to recall and re-paint these vehicles. I take good care of my Pilot--it's parked in garage, gets washed and waxed regularly and am thoroughly disgusted at how it looks and Honda's lack of empathy.
- Cooper City, FL, USA
Paint on the roof peeled off from one day to another.
- Little Ferry, NJ, USA
The contact owns a 2013 Honda Pilot. The contact noticed that large patches of paint were peeling off the vehicle. The contact stated that the paint was cracking right above the window on the roof of the vehicle. The vehicle was taken to an unknown dealer, but was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the vehicle. The approximate failure mileage was 92,000.
- Cary, NC, USA
A large patch of paint peeled off the roof of my car overnight while it was parked in my driveway, between the windshield and moonroof, and has increased in size over the last week, continuing to peel as I drive.
- Bridgehampton, NY, USA
The paint above the windshield in the center just flaked off. The area is approx. 6"X8" and the bare metal is showing.
- Torrance, CA, USA
Paint is peeling and chipping on the roof. Vehicle is garaged daily out of the sun and whether.
- North Port, FL, USA
The locks work intermittently and the tailgate releases at inopportune times (moving, parking, while unattended). It's inconsistent and extremely challenging especially with small children with the potential of locking them in the car. Proactively, I have to keep one door open to maintain general safety. Additionally, the rear camera is unreliable. It also works intermittently.
- Millersville, MD, USA
Water leaking in from a faulty grommet on the right front passenger A-pillar. Water is coming in from the grommet and causing mold and mildew to form on the front dash pad and on the front carpet and carpet padding.
- Fredericksburg, VA, USA
This vehicle has had a rattling/scraping sound when going over rough pavement going from the right side of the dash through the right door and down the right side to the back. It occurs in all temperatures and despite the dealer regluing the floor and removing 5 lbs of air from the tires, the noise continues. The dealer thinks that it is an issue of floor panels rubbing against each other and will attempt a repair again this week, but it sounds like alot is loose. Car was bought new and has not been in an accident. The scraping sounds continue...
- Ellington, CT, USA
I noticed water sitting in the area where the pull for the gas tank. At first I thought it was related to bringing a wet umbrella into the car. A few days later I got my car washed and the car wash person pointed out water in the same spot. A few days later we got rain and again water in the same area. At that point we went in to the dealership. They said it was a bad seal. Turns out when they went to replace the seal they broke the windshield. They now have to order a new windshield which means that I will not have my new car for 9 of the 30 days we have owned it (assuming we get it back in time).
- Round Rock, TX, USA
As soon as the vehicle was driven out of the lot, 17 miles on the odometer, after the vehicle was purchased, a vibration was felt coming through the seats at 75 mph. And multiple resonance frequencies can be felt through the chassis into the interior of the vehicle. This vibration is constant between 65 mph to 78 mph (highway speeds) and it get worst during longer periods of driving. These frequencies of vibrations are transmitted to your lower back causing stress and back pain. In addition the interior parts of the car (dash, panels, radio, center console, dvd, etc.) are becoming loose and it can be felt during driving causing a distraction to the passengers. Multiple repairs attempts are being performed by Honda dealers and they decided to tell the costumers that this is part of the car design since they re-designed the chassis and suspension to be stiffer for the 2013 models. Multiple complaints are being reported by different customers around the us but not repair has been performed and will not be performed. We do no't want to wait until a tire/wheel becomes loose and kill a family or multiple families on the highways because of an unsafe condition on these vehicles. Also, power steering problems and brake issues (after longer periods of driving, 2+hrs) have been reported without being corrected after multiple attempts.
- Tucson, AZ, USA
- Valhalla, NY, USA