10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
24,809 miles

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« Read the previous 20 complaints

problem #54

May 202020

Pilot

  • 90,000 miles
The car has engine check light and traction lights are on. Mechanic diagnosed the codes to match a recall which my VIN is excluded even thought I am facing the same exact issue. Piston misfiring and the engine can lock at any time causing an accident. Codes give to me by mechanic that said that Honda should address this issue: Dtc - P0301 and P0304. Bulletin -13-082. Dtc 83-11 and dtc - 83-12. Dealership never mentioned this to me I had to go to independent mechanic. Info: Https://static.NHTSA.gov/ODI/tsbs/2013/sb-10053786-6271.pdf summary: "the piston rings on certain cylinders may rotate and align which can lead to spark plug fouling. This can set dtcs P0301 through P0304 and cause the mil to come on" this issue came up two times. First the dealership asked me to service all car parts which I did to get the engine light fixed - cost me $1000. Then the second time the check engine light came on they told me they cleaned the pistons and I should be good. The third time I brought the car back to them all in about three weeks, they said oh... you need $3K to do this procedure which Honda recommends and then I lost it. I realized I was being played and I took it to independent mechanic which brought this to my attention. I have been trying to contact american Honda over the phone and they do not answer any calls. The number rings 3 times then plays some music and then ends the call. I also sent them an email which caused mr mario representing american Honda, to call me. I missed his call and I called him back multiple times but he is never in the office. Case reference: # 11373382

- Odessa, FL, USA

problem #53

Jan 312020

Pilot

  • 161,000 miles
The contact owns a 2013 Honda Pilot. The contact stated the vehicle burned a quart of oil every 20 miles. The contact stated that the vehicle fails to accelerate of 20 mph, smoke was seen coming from the engine compart, as wheel as the power brake assist fails. The check engine warning light was illuminated. The vehicle to basney Honda (3820 grape rd, mishawaka, in 46545) where the vehicle was diagnosed with a piston ring failure. The vehicle has not been repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 161,000.

- Mishawaka, IN, USA

problem #52

Sep 012018

Pilot

  • miles
I changed tire, bushing stabilizer, wheel balance alignment, changed the tie rod and cv axle but the car still shaking between the speed of 60mph-70mph..I don't remember when my Honda Pilot 2013 misfired then they fixed it but my timing belt everything was making sound, I spent to my mechanic friend coz the dealer charge me a price of 950$ to do timing belt service.

- Gretna, LA, USA

problem #51

Sep 182019

Pilot

  • 85,600 miles
Misfired 2nd cylinder, excessive carbon and oil fouling on spark plug. Ignition coil needs replaced quickly.

- Trevorton, PA, USA

problem #50

Mar 042019

Pilot

  • 90,000 miles
The car is making these horrible noises. The dealership claims everything was find when they sold it to us. We took it back a few days later for them to fix it and they claimed to fix it but never did. We have taken it to multiple mechanics and they can not figure out what it is after have it at least 3 or 4 days. It's like a vibration/grinding noise. The alignment is fine but it still pulls and the steering wheel is off. It always makes a grinding noise and the vibration and grinding starts when you are driving and it hits a constant speed even when you dont use the cruise control.

- Bay Springs, MS, USA

problem #49

Sep 162013

Pilot

  • miles
The contact owns a 2013 Honda Pilot. The contact stated that the check engine indicator remained illuminated after flashing numerous times. BMW of murrieta (41430 auto mall pkwy, murrieta, ca 92562, (951) 200-5491) did not mention if the vehicle was included in NHTSA campaign number: 13V382000 (engine and engine cooling). The contact felt that the vehicle exhibited the same failure listed in the recall campaign. The contact also stated that the engine constantly had a reduction in power when needing to accelerate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was not available.

- Plainfield, IN, USA

problem #48

May 012019

Pilot

  • 68,000 miles
The contact owns a 2013 Honda Pilot. While driving approximately 65 mph, the check engine and vtm-4 indicators illuminated. The dealer was not contacted. The vehicle was taken to an independent mechanic who was unable to diagnose the failure. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,000.

- Temple Hills, MD, USA

problem #47

Apr 282018

Pilot

  • 113,000 miles
Engine mil illuminated. Code P3400 indicated through obd. No low oil pressure indication prior to mil, could lead to engine failure. Replaced both front and rear rocker arm oil switches.

- Lincolnton, NC, USA

problem #46

Oct 132017

Pilot

  • miles
The engine is burning excessive amounts of oil. 1 quart every 1,000 miles

- Portland, OR, USA

problem #45

May 222017

Pilot

  • 66,024 miles
Wife had to pull over on her way back from dropping my daughter off at dance due to check engine light coming on and front of car shaking noticeably. Car was not driveable due to safety and concern of further damaging engine and had to be towed to mechanic, who diagnosed the issue and recommended the car be taken to dealer as it's a known issue under service bulletin 13-082. Dealer replaced piston rings and spark plugs 1-4 at no charge. However, I had to pay for tow and initial diagnosis from my non-Honda dealer mechanic. Suffice to say we're not happy this is happening as we're still paying the car off and would not have bought out the lease last year had we known of this issue, which was known by Honda before we bought out the lease.

- Marlboro, NJ, USA

problem #44

Jul 052016

Pilot

  • 51,970 miles
On 7/5/2016, I set out to drive my parents to an appointment. I am their full-time caregiver. My father has dementia & rheumatoid arthritis and my mother has alzheimer's. my 9 yr old golden retriever was also in the car. When I tried starting the car, it didn't want to turn over. But after a few tries, it started. No indicator lights came on, so I figured it was a fluke. I pulled out of the driveway, began driving (neighborhood - 25mph speed lim) and shortly began hearing knocking noises. After less than a quarter of a mile (crossing Suburban main road 35mph speed lim), the car would not respond to the gas pedal. I turned off the air conditioner and rolled down the windows, and I promptly turned around and headed back home. It continued to knock and failed to accelerate above 20 mph. Still, no indicator lights came on. I also checked the temperature gauge and oil gauges and they were also giving normal readings. We failed to make it the quarter-mile back home. Shortly after I turned the corner one street away from our house, there was a sudden explosion in the engine right in front of me in the driver's seat and the front of the car was engulfed in flames. Less than a split second before the explosion, the check oil and check engine lights came on. It didn't even give me enough time to get my finger on the key before it set ablaze. My father can't walk well and uses a scooter. Both my parents are diminished mentally and could not unlock their doors which did not unlock automatically. If I hadn't rolled down the windows, & if this had happened on the main road instead of our neighborhood where people came to help, I could not have gotten everyone out in time. Insurance co told me there was a recall on engine piston we were never notified of - #13V382000. Neither dealership-heritage Honda westminster md-nor local service provider shockley Honda knew about it either.

- Frederick, MD, USA

problem #43

Aug 282016

Pilot

  • 51,000 miles
Engine/piston/ring issue. Rings not aligned properly in one of pistons ( factory/assembly error) resulted in oil leaking and thrown on engine, caused 2 spark plugs to fail, this caused engine light to come on and then the vsa and vtm-4 came on and the eco light stopped working...we were travelling 70 miles an hour on highway. We were really afraid when the vtm-4 light came on! we had to pull off road, for fear of ruining the 4-wheel drive system, we didn't know what was happening.. we couldn't get the lights to go off, finally vtm-4 light went off and on the other lights stayed on...it was confusing.... because the lights were false indicators due to being connected to the engine light. This malfunction caused the vsa and vtm-4 and eco light to come on falsely. Creating panic while travelling 70 miles an hour on interstate. Creating the false impresssion that the 4-wheel drive system had been activated while travelling at a speed of 70 miles an hour. Suggestion:.... engine light should be separate from other warning system lights..this incident occured approximately 300 miles from our home on a Sunday..we took automobile to dealer Monday a.M. and had repair of piston/ring gaskets etc it was determined the other warning lights were false indicators...

- Indianapolis, IN, USA

problem #42

Aug 012015

Pilot

  • 28,000 miles
When my Pilot goes into eco mode there is considerable vibration that can be felt in the steering wheel, gas pedal, interior door panel if your leg is resting against it, also there is enough reverb in the cab that at times it can irritate your inner ear. Its the worst around 45 to 65 but can be felt at most speeds. It doesn't matter whether its city or highway its present whenever eco is on at cruising speed. I took my Pilot to the dealer I purchased it from to give them the opportunity to trouble shoot the issue. Initially I thought it was the transmission but they said it was the engine going into eco mode and that it was normal. I have never had a vehicles engine produce the amount of vibration that this one does and to be told its normal to me is unacceptable. I have since read many threads and complaints about this same issue on the internet. This needs to be addressed with Honda and they need to provide a solution. We bought this vehicle in the summer of 2015, have owned it less that a year and this issue makes it a very undesirable vehicle to own and if Honda doesn't provide a solution for this we will most likely get rid of this vehicle and never buy another Honda again nor recommend this manufacturer.

- Kendall, NY, USA

problem #41

Feb 032016

Pilot

  • miles
I purchased my 2013 Honda certified pre-owned in August 2015. Test drive was short and felt no issues. Felt the shudder on a highway drive the next day. Now I question if the salesperson knew this would be noticed and deliberately made the test ride short to avoid this being noticed. I even asked her about the vibration issue from reports I had read about before the purchase. I was told this was not an valid issue and that she had owned a Pilot and never felt anything. The car was brought back and a software update was done as well as fluid change in trans within the first month. It still had the shudder. After driving for a few weeks to give it a chance to prove itself and it not me "looking" for a problem I called and spoke with the service manager to report this and inform him I would coming back when my schedule allowed. It is getting more frequent and it does not seem to matter whether in eco mode or not. The shudder usually happens around 38-42 mph. But will begin anytime the vehicle cruises in any speed range continually. At higher speeds I can feel my skin shake like one of those fat burning shaking belts from years past. (just so you know I am of average build without excessive body skin.) brought the car back a second time. That was today Feb. 3, 2016. Went for ride with the service manager. Told him it seems to be getting worse. His conclusion was that this "shudder" was a "characteristic" of my $28,000 purchase. My 1999 Suburban that I traded in had a better ride. Very disappointed with Honda. I am going to another dealer to get a second opinion.

- Princeton, NJ, USA

problem #40

Jul 242013

Pilot 6-cyl

  • 1,500 miles
Accelerator pedal is depressed and there is no response from the motor for almost 2 seconds. This happens at slow speeds and also when slowing down on the freeway ( slow driver ahead ) then pressing the accelerator pedal to the floor to pass and again, no response from the motor for several seconds. This is very intermittent and I have not yet been able to duplicate it on demand. I have been driving for almost 50 years and have never experienced this type of problem. It can be a bit scary.

- The Woodlands, TX, USA

problem #39

Apr 212013

Pilot 6-cyl

  • 500 miles
Ever since purchased new, the engine hesitates at 10 mph when accelerating. I have taken it to the dealer repeatedly, but they do not give me any reason for why this is happening. It happens periodically about two to three times a week. Presently vehicle has 15,000 miles on it. This is dangerous as I might be changing lanes, accelerating forward, or turning a corner, when the vehicle hesitates. I have also reported this to american Honda, with no explanation given by them either.

- Denver, CO, USA

problem #38

Dec 222014

Pilot 6-cyl

  • 26,000 miles
My Honda Pilot vibrates and hums when the eco light comes on. I notice it at lower speeds and rpms, not sure if it is transmission or engine, mentioned to my service tech but they could not find and issue.

- Shawnee, KS, USA

problem #37

Oct 162013

Pilot 6-cyl

  • 89 miles
Our Honda 2013 Pilot has had this problem since we purchased it new. There is an engine noise that sounds like metal vibrating/flapping. It usually occurs when driving between 40-60 miles per hour, but not always. It seems to happen when driving up a hill or turning. Although it also occurs when driving on a flat surface during acceleration. We brought it into the dealer service station twice. The first time they did not hear it, but neither could we. During the second visit. The maintenance supervisor said he barely heard the sound- it was faint. They offered no explanation, but said to bring it in when it is louder. I'm concerned that they won't hear it until our 36 month warranty expires! I've read one other complaint about this noise and see no recalls. Does anyone else have this problem with their 2wd 2013 Honda Pilot?

- Watkinsville, GA, USA

problem #36

Oct 262014

Pilot 6-cyl

  • 24,000 miles
Turned on the car and backed out of my driveway, which is sloped so it does not require any acceleration. Shifted into gear on the street and began to roll forward. Applied pressure to the accelerator and noticed that the car was not responding at all - engine was not revving, car was not moving forward despite flooring the gas pedal. Stopped and shifted into reverse and had the same problem. Simultaneously, several warning lights appeared including vehicle stability control among others. Eventually had to leave the car disabled on the side of the road and have it towed to a local Honda dealer, where they were unable to replicate the problem. After 3 days, they "reset all the computers" and told me the car was fixed. Same problem occurred 2.5 wks later. Again, dealer could not replicate the problem. However, they replaced the "box" which the accelerator connects to and told me the problem should be fixed. 3 days after returning the car to me, the same incident occurred a 3rd time. This time the vehicle fluids were also overheating. I left the car running until a Honda technician could come and take a look and see the problem in action. Unfortunately, he shut the car off upon arrival and then was not able to recreate the problem. Honda has now had my vehicle for 8 days with no progress. Their only suggestion is to uninstall the remote starter which came with the car when I purchased it new. They have no evidence that the remote starter is causing the problem and have not offered to compensate me in any way for its removal. Car is only 1.5 yrs old. Updated 12/22/2015

- Norwalk, CT, USA

problem #35

Nov 072014

Pilot 6-cyl

  • miles
This has happened several times: Car is a stopped or slowly rolling and you step on the gas to get into traffic floor to the floor and the car doesn't move. The newest incident today is the car was in motion going approximately 10 mph when it completely died. All power lost, could not steer and had to pump the brake several times to stop. Dealership says verbally over phone no open recalls on car and unless they can recreate, they probably can't fix anything. I am going to get killed with my baby in this car.

- Smithtown, NY, USA

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