10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 17,818 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I moved car out of driveway so friend could leave garage. When I went to put car back in driveway, the car would not stop and hit the car in other side of garage. When I put the car in reverse to move away from car/garage the car would not stop in reverse. I turned the wheel to prevent car from hitting trucks in driveway across the street I hit neighbors mailbox and broke tail light and left a paint scratch along entire driver side of vehicle. I called a tow truck drive who said there was something wrong with car brakes when he moved car to bed of his truck. He used emergency brake to stop car. The Honda dealer I had the car towed to was in myrtle beach, SC. The tech said he ran all the diagnostic tests and did not find anything except an ac issue. The area service representative also tested the car and said it was "safe to drive". I did drive it to raleigh later in the week and then home to chantilly va. I have had no repeat issues but I am very cautious when I apply the brakes at a low speed for a stop sign or red light.
- Chantilly, VA, USA
2/4/16: Backed out of garage, put car in park, lowered garage door. Was about to exit vehicle to adjust passenger side mirror, car surged forward, crashing through garage door. Brakes would not stop vehicle as it was crashing through the garage; immediately applied emergency brakes, car finally stopped against shelving in garage and wten became wedged in garage. Car experienced severe damage to front, hood, top, sides and could not be removed from garage until garage doors were removed by garage door company the next day. On 2/5/16 took car to Honda dealer. Said they needed time to investigate, would need until Monday, 2/15 when manufactuere's rep could be there; gave loaner vehicle to use in interim. Car still had dealer tag, one month old. On 2/17, received a call from service manager stating that Honda rep's investigation found nothing wrong with vehicle and that I would need to look to my insurance company to repair vehicle. I was told to return loaner vehicle that day, which we did. There was over $2,000 damage to home; and $8,836 damage to vehicle. I find it amazing that Honda could find nothing wrong with vehicle. I know for a fact that the car was in park and nothing would make it stop. The car is brand new - Honda knows that something is wrong; there are other vehicles that have had the same problem. I will not feel safe in the car for one minute when the repairs are completed (taking 24 days to repair). And, it is a damaged vehicle with the dealer tag still on it!
- Lilburn, GA, USA
2016 Honda Pilot surge while trying to stop on a city street and 2 times ended up part way in the intersection. No warning lights on dash. Had Pilot about a month. Only drove about 500 miles. Concerned, so keep longer distances in traffic. Setup an appointment today with local dealer to inspect per his schedule in 4 days.
- Frankfort, KY, USA
- Whitestone, NY, USA