10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 15,838 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
I was driving in the rain at about 30 miles and hour towards a red light. I began to slow down with the brakes, but the car would not stop and skidded right through the red light. I also tried steering the car to the right, but the car would not steer right and kept skidding through the red light until it slightly hit the median and stopped. Luckily, no oncoming cars were coming or my car would have went right into them. The tires claim to be "all weather tires" which are Bridgestone dueler tires, 245/60R18. On other occasions in the rain, I have felt the car skid when tapping on the brakes while turning, but not to the extent of yesterday when I could have been in a terrible accident. I also read on line of another person reporting skidding while turning in the rain in a Honda Pilot. Something happens with this car in the rain that causes the brakes to not stop the car and instead skid as if it is on ice without control of the steering at the same time.
- Adamstown, MD, USA
Since purchasing new, I have noticed a peculiar phenomenon whereby the brake pedal develops a very high resistance from the time of being parked, until the next time I get in the vehicle. I will routinely depress the brake pedal to place the vehicle in park at the conclusion of a drive. The pedal feels normal at this point. Approximately 80-85% of the time upon re-entry in to the vehicle after allowing the vehicle to sit stationary (off) for 2-12 hours, the brake pedal becomes very firm. To the point where I feel uncomfortable with the amount of force I must press with my foot, in order to the engine to start. I don't want to over-pressure the brake lines unnecessarily. However, most of the time, if I simply press the brake with an average amount of force to start the car, I press the "start" button, and the system will only turn on to aux mode, the engine starter will not activate. Due to the highly firm pedal, my "acceptable" level of foot force will not sufficiently displace the brake pedal to enable "engine start" ready mode. I am perplexed by this odd behavior. I have never experienced this in any other vehicle I have owned in my 17 years of driving experience. I would really like to know how the brake system becomes "loaded" if it is just sitting. This is the sort of result I might expect if one were to "pump" the brakes without the engine running, but I am doing nothing of the sort. Please Honda, address this. I really have to wonder if other 2016 and newer Pilot and ridgeline owners are experiencing this.
- Richboro, PA, USA
Collision mitigation braking system (cmbs) does not work in stage 2 or stage 3. only the warning light comes on. Brakes are never applied. Going more than 10 mph faster than the car ahead of you, only stage 1 comes on with a warning notice. No light braking for stage 2. no hard braking for stage 3. I am emergency vehicle operator course trained. I had someone who I know keep a constant speed of 30 mph and then retested again going 50 mph. I would approach going 10 mph faster than the lead car and only stage 1 warning would activate, even when I was only 10 feet away before I had to manually apply the brakes hard. Apparently Honda/accura had an earlier issue with the cmbs falsely activating due to being too sensitive. They did a software update but now it is not activating stage 2 or stage 3. this occurs no matter what setting ( long, normal, short) you have the cmbs set to. I brought it in twice to the dealer and although the service tech test drove it and couldn't get the brakes to work the computer stated everything was fine. Honda tech line was also called by the dealer and they said if the computer said there was no errors there is nothing to do. I called Honda corporation and they also said there was nothing that could be done. Automatic cruise control works so it can't be the radar or camera. This is a 2016 Honda Pilot elite with cmbs
- Whitestone, NY, USA
I moved car out of driveway so friend could leave garage. When I went to put car back in driveway, the car would not stop and hit the car in other side of garage. When I put the car in reverse to move away from car/garage the car would not stop in reverse. I turned the wheel to prevent car from hitting trucks in driveway across the street I hit neighbors mailbox and broke tail light and left a paint scratch along entire driver side of vehicle. I called a tow truck drive who said there was something wrong with car brakes when he moved car to bed of his truck. He used emergency brake to stop car. The Honda dealer I had the car towed to was in myrtle beach, SC. The tech said he ran all the diagnostic tests and did not find anything except an ac issue. The area service representative also tested the car and said it was "safe to drive". I did drive it to raleigh later in the week and then home to chantilly va. I have had no repeat issues but I am very cautious when I apply the brakes at a low speed for a stop sign or red light.
- Chantilly, VA, USA
2/4/16: Backed out of garage, put car in park, lowered garage door. Was about to exit vehicle to adjust passenger side mirror, car surged forward, crashing through garage door. Brakes would not stop vehicle as it was crashing through the garage; immediately applied emergency brakes, car finally stopped against shelving in garage and wten became wedged in garage. Car experienced severe damage to front, hood, top, sides and could not be removed from garage until garage doors were removed by garage door company the next day. On 2/5/16 took car to Honda dealer. Said they needed time to investigate, would need until Monday, 2/15 when manufactuere's rep could be there; gave loaner vehicle to use in interim. Car still had dealer tag, one month old. On 2/17, received a call from service manager stating that Honda rep's investigation found nothing wrong with vehicle and that I would need to look to my insurance company to repair vehicle. I was told to return loaner vehicle that day, which we did. There was over $2,000 damage to home; and $8,836 damage to vehicle. I find it amazing that Honda could find nothing wrong with vehicle. I know for a fact that the car was in park and nothing would make it stop. The car is brand new - Honda knows that something is wrong; there are other vehicles that have had the same problem. I will not feel safe in the car for one minute when the repairs are completed (taking 24 days to repair). And, it is a damaged vehicle with the dealer tag still on it!
- Lilburn, GA, USA
2016 Honda Pilot surge while trying to stop on a city street and 2 times ended up part way in the intersection. No warning lights on dash. Had Pilot about a month. Only drove about 500 miles. Concerned, so keep longer distances in traffic. Setup an appointment today with local dealer to inspect per his schedule in 4 days.
- Frankfort, KY, USA
- Cary, NC, USA