Keyless start system problem comes on and off the dash board

- Laurinburg, NC, USA

The contact owns a 2016 Honda Pilot. While driving various speeds, the vehicle jerked, stalled, and all the warning indicators illuminated on the instrument panel. The contact took the vehicle to Honda of aventura (2150 ne 163rd St, North miami beach, fl 33162) numerous times. The battery was replaced and the software was updated several times. The contact was also informed that the failures were normal. The contact took the vehicle to holman Honda (12 E sunrise blvd, fort lauderdale, fl 33304) and was informed that the brake assembly needed to be replaced. The contact had not directly notified the manufacturer of the failure. Each dealer claimed to have notified the manufacturer. The vehicle was not repaired and remained in the possession of Honda of aventura. The failure mileage was unknown.

- Hallandale Beach, FL, USA

Keyless start system problem light is on.

- Everett, WA, USA

"keyless starter system problem" light comes and goes. Mileage 50K - have changed key fob battery, issue still randomly displays - seems to be more often now. Find that if I try to not rush the turn off process it will sometimes help - ie put car in park - wait a few seconds, then shut off vehicle - doesn't always prevent message - quite unnerving wondering when I wont be able to start the vehicle - this has been going on for last 10K miles

- Gaithersburg, MH, USA

For a couple days when I would walk away from the car the auto lock wasn't working. It would beep once but wouldn't lock. Now the keyless start system problem light keeps coming on when I start the car. It happens most of the time I drive it in the last few days. There has been about 3 times it doesn't come on. Now the auto door locks work sporadically when walking away. The vehicle was stationary each time since it's just being started.

- Huntington Beach, CA, USA

Intermittent 'keyless start system problem'. it's very concerning and whenever I bring my car to the shop they seem to have never heard of this issues before. Car works, but it is scary to wonder if my car will suddenly turn off or not turn on. Please have this investigated.

- Las Vegas, NV, USA

The keyless start and entry light will not turn off. Additionally many complaints about it and Honda ignoring the problem. Even more severe problems have been reported to you. This will lead to the car just stalling in the middle of the road. I have 2 children. Please have Honda address this asap.

- Sarasota, FL, USA

Right before it's turned on and while driving. I get an error message saying "keyless start system problem". then vehicle will sometimes not turn on randomly. Have not taken the vehicle in for repair because I did much research and many people have taken their 2016 Pilot to the dealer and after spending money, the dealer could not fix it.

- Marina, CA, USA

Car brakes by itself, shakes the steering wheel and shuts off and loses power ranging in speeds from 20 -60mph. On double lane roads to interstates in the rain and sunny dry days.

- Statesville, NC, USA

At startup, the dashboard warning light indicating "keyless start system problem" appeared and was only removed, perhaps temporarily by following a routine set forth at a community website. Was informed that a repair at the dealer would cost $300+.

- Rockville Centre, NY, USA

My Honda Pilot will stall out when coming out of the auto start/stop feature at an intersection. This problem started happening in July 2019 after having the transmission double replaced. This problem has now happened four different times and extremely dangerous for my wife and kids who are left stranded at an intersection. My wife has to attempt to recycle the power to the Pilot by holding down the power button to the Pilot. My wife has captured multiple videos of the dash with all the error messages popping up after it has died.

- Raeford, NC, USA

Will not start using the keyless fob. All trouble lights turn on when trying to start. Foot on brake as needed to start. Still won't start. The auto lock feature won't work. New batteries in the key fob don't help. Had the car towed to the dealership and when it was lowered from the tow truck it started right up.

- Cedar City, UT, USA

Previous complaint NHTSA id 11111894 submitted 7/17/18. For car stalling after entering into auto idle stop. Replaced battery in August 2018 and didn't have any problems until now. Has happened at least 3 times now in Sept. And Oct 2019.. at first, radio or dvd player would cut out but has progressed to full on stalling after entering auto idle stop. Same problem as before and all other complaints. After car goes into idle stop, it does not restart after take foot off brake. Have to put car in park, press brake, and push start button to get it to restart. Can take several tries and several minutes.

- Rockville, MD, USA

At 37000 miles keyless system start problem error showed on the dash. Shortly after the ignition push to start button began to intermittently not work. The error message and start button problem has persisted with the start button becoming worse. It now can take several tries to start the car and shut the car off. It is extremely stressful especially if you have an emergency and cannot get the car to go!

- East Rockaway, NY, USA

Keyless start system problem comes on. Car is starting like normal but not sure if this issue will cause the vehicle to shutdown in traffic or going at a high rate of speed on the freeway.

- Burlington, NC, USA

When the vehicle is in an auto-idle stop (say at a traffic light) the car does not restart and stalls once the accelerator is pressed. This has happened sporadically and is very dangerous. The dealership said I can bring it in for a diagnosis but that they don't expect to find anything. This has happened numerous times and without warning. The most recent time was 10/23/19

- Canton, MI, USA

Twice now my 2016 Honda Pilot elite with auto idling stop feature has stalled at intersection lights. While stopped at the red light the engine goes off and normally when I lift my foot off the brake it restarts and accelerates when I push the gas pedal. However, in these instances when I lifted my foot off the brake and went to accelerate, the engine completely stalled. A couple of warning lights came on, unfortunately I didn't read which ones because I was at busy intersections. The car would not start even after putting it into park. It took about 2 minutes before the engine would start. Other drivers were trying to get around me, honking. The 2nd time, I was going to make a left turn and just had to wait until I could start it, watching in my rear view mirror hoping I wouldn't get rear-ended. I drive 75+ miles to work on a very busy and slow moving California freeway with lots of stop and go traffic. I am very concerned about our safety if this were to happen on a busy freeway where drivers don't realize I am dead in the water. I called american Honda and they advised me to get it into a dealer right away. I got an appointment for this am at 0700 but as of now (11:30am) haven't heard a word. They are charging me $125 just to run diagnostics despite the fact I have an extended warranty. The service person had a definite "could care less attitude". after reading on this website and others, this is happening a lot and Honda doesn't seem to have an answer. This is the 2nd major issue with this car. The last issue involved my car basically shutting down on the freeway at 70mph, going into a lower gear, every possible warning light on the dash lit up. Had to drive one mile on the shoulder to get it off the freeway. This happened twice to me and a "computer patch was done". it seems fixed but now I am not sure at all what is going on with this car.

- Nuevo, CA, USA

The contact owns a 2016 Honda Pilot. After purchasing the vehicle from an unknown used car lot and traveling 65 mph, the vehicle stalled. Also, the emissions and transmission failure indicators illuminated. The voice command instructed the contact to pull over as soon as possible as the vehicle completely shut off and lost braking and steering ability. The contact coasted the vehicle to the side of the road and restarted the vehicle; however, the emissions indicator was still illuminated. The vehicle was driven back to the used car lot, but they were not able to replicate the failure. The contact was advised to take the vehicle to the nearest dealer. The vehicle was taken to autonation Honda spokane valley (8201 East sprague ave, spokane valley, wa 99212), but was not diagnosed or repaired. The vehicle was currently at the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

- Coeur D Lane, ID, USA

Vehicle continues to completely shut down (engine completely turning off, all lights turning on in console, requiring vehicle to be placed in park and then ignition button pressed to restart engine.) when stopping at a redlight. Continues to get worse and more frequent. Took to dealer and they say nothing is wrong. Please fix this! my families safety is top concern@

- Dumfries, VA, USA

'keyless start system problem' error happens intermittently. This has been happening for a number of weeks. Based on searching this problem online it appears to be a problem with most keyless start Pilot around 30-50K miles. We had one instance where it took a few tries to get the car started. Very disappointed that this hasn't been recalled.

- Seattle, WA, USA