10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,433 miles

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« Read the previous 20 complaints

problem #34

Jun 102018

Pilot

  • 39,000 miles
While driving all warning lights activated cycling through each of them. The vehicle lost almost all power causing a very unsafe and potentially fatal condition. Several transmission and other codes were noted following the incident. Honda tech line admitted that this condition was known to them very well but refuses to correct the problem unless it occurs repeatedly. Online research shows this is a common problem but does not appear to have already been addressed by the ntsb.

- Palmetto Bay, FL, USA

problem #33

Apr 052018

Pilot

  • 70,000 miles
My vehicle has been cutting off, all power including all computer screens/dashboard/steering, which last 2-5 seconds, then cuts back on. The RPM will rev up to the 4-6 thousand range and at times the vehicle will no go over 45mph. This has happened at 35 mph to 70mph. While in park, absolutely no gear engaged, the vehicle will lurch forward and backward as though it was in gear. My foot will not even be on the brake pedal and it will move. Last week the car was turned on, put in drive, I pushed the accelerator, the RPM's went to 4000 and the vehicle did not move. I looked down to make sure it was in drive, which is was, as I looked up the car lurched forward 2-3 feet. The emissions system, lane assist light come on randomly. It will tell me "steering required" even when I am driving and do not have the lane assist on. The dealer has replaced multiple parts, including "computer updates", the radar sensing system, but they cannot replicate the issue and have told me they cannot do anything about it. I have take the vehicle in at least 6-7 times in the last 2 months. The car is unsafe, still under warranty and the dealer told me "you are stuck with it". this car is a hazard to myself, my family and anyone else on the road. I have tried to deal with Honda corporate and they will not respond. I believe, from my research, this is an issue with this model that Honda refuses to acknowledge.

- Monroe, LA, USA

problem #32

Jul 042018

Pilot

  • 45,500 miles
The car stalls intermittently when auto idle stop is engaged and car is stationary. Instead of the engine starting up again after take foot off the brake and press the gas pedal, the car stalls completely and have to put the car in park, press the brake pedal and push the start button to get it on again. Sometimes have to try several times before car restarts. Dealer has been unable to find anything or replicate problem. First reported to dealer Oct. 2017, did software update, but happened again June and July.

- Rockville, MD, USA

problem #31

May 022018

Pilot

  • 41,000 miles
The message "keyless start system problem" showed up in the information screen about a few weeks ago, it would come up intermittently, whenever I start the engine, and the message stays on the entire time the engine is runnning. When the engine is shut off, there will be a ding, and the message will stay on for a few minutes before going away. I took it to the local dealership, they had not encountered a message like that before, and could not figure out what was wrong. I already have over 42,000 miles on my vehicle, so the factory warranty has run out. Today I took it back to the dealership, since that message is still showing up, and I finally have the time to leave it for a few hours. The service advisor said now there is a code for that issue, but I would have to pay for whatever repairs needed to fix the issue. I feel that this should be a manufacturing recall issue, perhaps with the electrical system, or with the keyless start system, and that I should not have to pay for this repair. I'm afraid of what would happen when the issue gets worse, especially when I go on vacation, and the engine will not start because of an error with the keyless start system affecting the push button start. Again, the message does not come up everytime I drive. But today, on 6/28/2018, I have started the engine a total of 3 times while running errands around town, within 90 minutes, and this message has shown up every time I started the engine.

- Clarksville, TN, USA

problem #30

Jan 042018

Pilot

  • 30,000 miles
During extremely cold weather, all system failure indications scroll on the display. Happens intermittently and will reset itself over time. I renders the systems useless as well. Alarms include hill start assist, trailer stability assist, road departure mitigation assist, emissions, AWD and eps. Many of these systems are safety features and no longer respond until battery cable is removed or reset after time.

- Fort Peck, MT, USA

problem #29

May 042018

Pilot

  • 31,000 miles
Blower motor connector melted to wiring harness. Unknown as to what caused this issues, roughly 31K miles.

- Matthews, NC, USA

problem #28

Nov 272017

Pilot

  • 3,500 miles
On numerous occasions, beginning just months after purchase, I have had all of the indicator light turn on on my dash, including the lkas, collision mitigation, adaptive cruise control, road departure and various notifications for my bluetooth, radio and navigation come on. Also, my backup camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm to coming to a stop and the RPM's will raise, it's like I'm sliding over ice for a short period of time. I also can't make phone calls using the system, as it won't recognize any of my voice tags. And instead will give me every contact in my phone book with a home number when I ask for it to call home. Recently the ABS is activating as I turn my wheels to the right while backing our of parking spaces, either on a driveway or flat surface. These may happen while driving or stationary and just turning the car on. It just isn't safe. I've had people slam on their brakes to avoid hitting me as my car decides to suddenly stop for no reason and have fear that I may rear end someone due to it lurching forward while stopping, so now I stop even further away from vehicles and objects - just in case. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my ac compressor switches on or off or if I'm using my door locks, leading me to wonder if I'm actually having electrical issues. I've taken it to the dealer numerous times and they of course say that they can't duplicate the issues. So I show them all of my photos and videos. I'm not alone with many of these problems. I see others complaining of similar issues as well. Honda needs to repair our vehicles or buy them back. I've always loved Honda but after my experience with this vehicle, they may have lost my business.

- Newhall, CA, USA

problem #27

Nov 272017

Pilot

  • 3,500 miles
On numerous occasions I have had all of the indicator lights on on my dash, including the lkas, collission mitigation, adaptive cruise control, road departure, and various notifications for my bluetooth, radio, and navigation come on. Also, my back up camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm trying to come to a stop, like my brakes aren't working. I also can't make any phone calls using the system, as it wont recognize any voice tags and instead gives me every contact in my phone book that may have a home number. Recently the ABS is activating as I turn my wheels to the right while backing out of parking spaces. These may happen while driving or while stationary. It just isn't safe. I've had people slam on their brakes to avoid my car as it suddenly stops for no reason and have feared that I may rear end someone due to it lurching forward, so now I stop really far back from other vehicles. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my ac compressor switches on and off, leading me to wonder if I'm experiencing electrical issues with this vehicle. I've taken it to the dealer so many times and they say that they can't "duplicate" this. So I show them the photos and the videos. I'm not alone with many of these problems. I see others complaining as well. Honda needs to repair our vehicles or buy them back. I've always loved Honda's but after my experience with this vehicle, they may have lost me as a customer. My family's safety is too important to leave in the hands of a corporation that cares more about their bottom line, than their customers.

- Newhall, CA, USA

problem #26

Dec 112017

Pilot

  • 20,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that various warning indicators and gauges illuminated on the instrument panel cluster. The dealer (Honda city long island, 3859 hempstead turnpike, levittown, NY 11756, (516) 735-8900) scheduled an appoinment and indicated that they provided a pgmfi software update, but it failed to provide a solution. The various warning indicators and gauges continued to illuminate. The manufacturer was notified of the failure to determine if they could provide a solution. The approximate failure mileage was 20,000.

- Valley Stream, NY, USA

problem #25

Sep 202017

Pilot

  • miles
1. I am getting static on the radio, the dealership is not solving this issue completely. I know by turning on and off the car it will resolve it for an amount of time and it comes back. This occurs when driving and not driving. 2. issues with tire low pressure the dealership is not solving this issue completely. I know by adding air it will resolve it for an amount of time and it comes back. This occurs when driving and not driving.

- Bell, CA, USA

problem #24

Nov 142017

Pilot

  • 15,000 miles
The collision mitigation system comes on and issues a warning that it no longer operates after driving along a road where there are numerous orange cones along the side of the road. The systems states it is overloaded and stops functioning. System must be re-coded by dealer in order for system to work again. Dealer says there is no fix. Recommendation is to turn off the system whenever encountering this situation. This essentially makes defeats the purpose of the system.

- Fairview, TX, USA

problem #23

Nov 042017

Pilot

  • 19,000 miles
Collision mitigation system failure indicator on dash as car moves past multiple highway safety cones. System appears to be overloaded as it detects cones on side of road. Codes must be reset in order for system to work again. Honda cannot fix this at this point. This has happened multiple times with the car.

- Fairview, TX, USA

problem #22

Oct 142017

Pilot

  • 12,442 miles
2016 Honda Pilot 12,442 miles. The vehicle did not start after parked for about an hour. Vehicle electrical system had power but no start. Dealer claimed that the problem was a 2 year old battery. Cluster lights flashing and various system problem codes displayed. Dealer updated software with a service bulletin. I am wondering if the software issue damaged or drained my battery. Also A/C compressor loud grinding noise found at cold start when A/C turned on after vehicle parked for a couple of days. The issue has been recorded but dealer can not duplicate. Currently being repaired also for a noise found under steering wheel while slightly turning. It might be an issue with the wiring in the steering electrical system and this can create a problem with the controls found on the steering wheel including the airbag and horn. It took 6 hours for roadside assistance to pick up the vehicle after being stranded in remote area late at night due to a failure in their system which they are working on improving. They just don't make them like they used to. Too much technology for the manufacturers to keep up with it.

- Miami Springs, FL, USA

problem #21

May 082017

Pilot 6-cyl

  • 22,000 miles
The contact owns a 2016 Honda Pilot. The contact received notification of NHTSA campaign number: 15V668000 (electrical system). The vehicle was taken to the local dealer (valley Honda, 296 lee jackson hwy, staunton, va 24401) to be repaired. While the vehicle was being repaired, it was diagnosed that the instrument cluster failed and needed to be replaced. The vehicle was not yet repaired. The local dealer stated that there was a 1% chance of the cluster failing again due to the part being defective. The manufacturer was notified and was working with the local dealer to find a remedy. The failure mileage was approximately 22,000. The VIN was not available. Updated 11/03/17 consumer stated instrument cluster failed. Car sold, VIN invaid updated 7/18/18

- Charlottesville, VA, USA

problem #20

Jul 012017

Pilot

  • 78,500 miles
Emission problem and engine malfunction warning lights on for no apparent reason. This has occurred twice within the past three weeks. Dealership reset alarms first time and now new software installed today. Honda had issued a service advice about the issue. Hopefully this takes care of the problem.

- Brighton, MI, USA

problem #19

May 252017

Pilot

  • 11,724 miles
Engine stops won't restart multiple warning light flashing giving appearance of computer failure. Second incident. First incident dealer said no problem after checking battery. Second incident in traffic when failure occurred (5/25/17 approx 8 a.M) blocking intersection. Fortunately we were slowing to stop at light. Video of dash available too large to upload.

- Pembroke Pine, FL, USA

problem #18

Nov 022015

Pilot

  • 7,000 miles
Front end creeking/loud pop when taking off and turning. Not continuous. Had it test driven by Honda dealership mechanic twice. I was told it was normal... and never check under the vehicle. Also, Honda recalled software for navigation panel... but the same issues have arisen again.

- Vallejo, CA, USA

problem #17

Aug 022016

Pilot

  • 30 miles
Rear tailgate opening and closing without control once selecting this option on the door control, rear tailgate button and on key fob. Does not sense when something or someone is under the door upon closure which is a standard safety feature of this automobile. This tailgate fails to open and close opporopriately and has closed on my head and others when operating this tailgate for loading and unloading purposes.

- Germantown, TN, USA

problem #16

Jan 112017

Pilot 6-cyl

  • 23,000 miles
I was driving around town running errands. As I pulled out of a parking lot, my display panel showed emissions system problem and the engine light came on. Called dealer and they said it's not a big concern unless engine light was flashing and to bring it in after the weekend (was a Friday afternoon). Drove it 30 minutes home at 55-65 mph and noticed no problems. Drove it that distance and speed to take it to the dealer as well with no problems. Picked it up a few days later. Service notes indicate: Code P0328, knock sensor failure, replaced knock sensor and retested, ok at this time. After picking it up, was about 10 min away and trying to go from 60 to 68 and set cruise. Speed began to jump around, not staying at a speed for more than a second 70-60-65-68-63, etc. Engine light now flashing took off cruise and it continued. Turned around to head back to dealer. Car working fine for a bit, but then continued to jerk at different speeds (60, 40, 25). Was stopped at light and engine was still revving at 4 RPM. Stepped off brake and car accelerated on own to 25. Dealer notes: Code P2638, idle relearn, torque management feedback, performed relearn. Today, 6 days after picking it up, I was stopped at a stoplight. Eco button is on, engine idle is running, seat warmer and heater on. While I was still applying brake, the engine idle sounded like it was trying to kick off and the whole car shut off on me. All indicator lights came on, but the engine was off and nothing was running. Turned car off and back on, drove the 2 miles to the dealer, and left it with them.

- Blair, NE, USA

problem #15

Dec 232016

Pilot

  • 8,000 miles
Less than a month after purchasing the car, the cabin lights stopped working. The fuse was replaced, but it happened again. Then the electric in the rear hatch is faulty. At random, when we open the hatch, it will come back down on its own and then it won't work at all for a period of time. This happens with the key fob and also when using the button in the door. The vehicle is stationary when this happens. We took it in to get it fixed, we were told that it was fixed, and the very next day the problem continued.

- Galion, OH, USA

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