10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,433 miles

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« Read the previous 20 complaints

problem #494

Jan 232024

Pilot

  • miles
Vehicle audio has a kind of its own, on/off/ up/ down all without touching the screen or buttons. Goes all the way to max volume without warning. Definitely a safety risk when you are not expecting noise at all.

- Farmington, MN, USA

problem #493

Jan 222024

Pilot

  • miles
The entertainment/audio/entire media system malfunctions after 25 minutes of driving, causing extremely loud static that gets louder and louder to the point that you can-??t hear yourself think. After several minutes of static the system sound dissapears and cannot be turned on until the vehicle is left off for an underground amount of time.

- Kansas City, MO, USA

problem #492

Jan 202024

Pilot

  • miles
Severe risk of carbon monoxide poisoning. At 5:00 am in the morning the alarm on my car went off by itself and there was no way I could turn it off or even start the car. I finally disconnected the battery to stop the car and later reconnected the battery assuming the issue was gone. When I went back to check on the car later, found that the car had started by itself and the garage was full of fumes. I installed a carbon monoxide sensor in all rooms and parked the car outside. The car now randomly tries to start itself(and all warning lights go on and dash indicates an error with all systems) and when it does start(by itself) there is no way to shut it off except for disconnecting the battery. The car is now at the dealership but a quick google search reveals that this is a frequent issue with 2016/2017 Honda Pilots and a part - 38320-TG7-A420 (remote control unit) needs to be replaced and that this part is under serious backorder nationally (indicating a serious problem). Requesting NHTSA to investigate this issue and part.

- Littleton, CO, USA

problem #491

Dec 212023

Pilot

  • miles
On December 21, 2023, at approximately 2:25pm, while driving approximately 63 mph on the freeway, my 2016 Honda Pilot suddenly stopped accelerating and I was unable to accelerate the vehicle. During this time, I received several dashboard warning notifications. These notifications stated the following: -Blind Spot Info System Problem. -Stop Driving When Safe. Transmission Problem. See Manual. -Transmission Problem. Apply Parking Brake When Parked. -All Wheel Drive System Problem. -Emission Systems Problem. I pulled over to the shoulder and parked my vehicle. While parked, I was still unable to rev the engine, and the warning indicators continued to flash on my dashboard. I turned off the vehicle. After a few minutes, I turned on the vehicle. At this this time, I was able to rev the engine by pressing on the gas pedal. All of the indicator warnings disappeared with the exception of the Emission Systems Problem. I drove home and parked the vehicle. For the remainder of the day, the vehicle was not used. On the following day, I turned on the vehicle and noted that there were no dashboard warnings. Additionally, I was able to rev the engine by pressing on the gas pedal. For the next 14 days, the vehicle operated normally with no issues. (PS. I attempted to upload the photos of the warning indicators but your NHTSA application is not working properly.)

- Alamo, CA, USA

problem #490

Jun 042023

Pilot

  • miles
Components that failed: engine blew up on a Freeway; car experienced oil leaks; air conditioner stopped working; electrical problems- windows and sunroof suddenly open on their own. Facts: In Feb. 2019, I bought a certified preowned 2016 Honda Pilot with 40K miles. I drove it for less than a year before COVID-19 began and I started working from home. Shortly after I bought the car, it started leaking engine oil, which Honda later repaired. In summer 2021, the air conditioner system stopped working. On June 4, 2023, I was driving the vehicle on the 57 Freeway, Northbound, when my engine suddenly blew up and failed in the middle of the Freeway. The sudden engine failure put me and others at risk of serious injury. Since purchasing my car, I had my car regularly serviced by a Honda dealership. After inspecting my car, the Honda dealership said they did not know what caused the engine to blow up. There were no warnings, messages, or other symptoms before the engine failure.

- Orange, CA, USA

problem #489

Nov 122023

Pilot

  • miles
My 2016 Honda Pilot Touring keeps stalling at traffic lights and randomly on the road. We just took it to the dealer last week and received the "we can't replicate the stalling, please bring it back when it happens again." They checked the battery and found it healthy. A couple times, the car has refused to restart until several minutes after the stall and sometimes it has taken several presses of the "Start" button before it finally engages the starter. The car completely shuts down when this occurs. Nothing works.

- Baltimore, MD, USA

problem #488

Aug 212023

Pilot

  • miles
The OEM stereo will only work for a minute or two. This issue is known across all types of forums across the internet, as well as at dealerships. The reason this is a safety concern, as far as I'm concerned, is that when you are in remote areas of the country on the highway system, you will often see signs informing you to tune into an AM station for road conditions and advisories. If my stereo does not work through no fault of my doing, but due to a poor design by Honda, how am I to tune into the station to receive relative information to road/traveling conditions" These locations often coincide with having no cell service, as they are in rural/remote/mountainous regions. My only recourse is to buy a new stereo, that will eventually fail with the same issue. This issue was recalled for 2018 and newer Honda Pilots, how was 2016 and 2017 left out of this recall" Seems like gross negligence on the part of the NHTSA to me.

- Spring, TX, USA

problem #487

Nov 022023

Pilot

  • miles
The radio and all audio functions (including hand free communication) will stop working and making a constant static noise. The issue make noise the entire time. It is distracting and I cannot communicate using handsfree technology. This vehicle was diagnosed by a master technician at Acura (dealer at which it was purchase) as needing a new audio unit. The issue just began a few weeks ago. I've read multiple forums of owners the same make and model having the same issue. [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bellefontaine, OH, USA

problem #486

Nov 302023

Pilot

  • miles
At 7:45AM EST on 11/30/2023 while stopped in heaving Pittsburgh traffic the auto stop start feature engaged. Once engaged everything in the car shut down. I received a notification on my dashboard that said to put the car in park and press start. It took me 3 times pressing the start button for the car to start. I later took it to get the battery checked and it showed the battery was good. This was a hazardous situation given the traffic conditions during rush hour.

- Pittsburgh, PA, USA

problem #485

Mar 062023

Pilot

  • miles
After driving without incident, Pilot would not start 20 minutes after parking. Jumped and replaced battery. After replacing battery, car lost power while moving. Dash lights include hill start assist, traction control, AWD system, etc. Car goes into "limp mode", throwing code P0087 (loss of pressure to the rail). Visited Planet Honda dealer and was told to replace fuel pressure sensor, fuel rail and injectors. Replaced all, car still in limp mode. Back to dealer, told to replace low pressure fuel pump. Replaced, still in limp mode. Phone call to dealer told us to replace high pressure pump. Car comes out of limp mode. Continues to stall unexpectedly while in motion. Will not restart for several hours. Engine will turn over but will not ignite. When it does start it is a rough start, growling and sputtering. Stalls when driving or idling. Before stalling throws all original codes and all dash lights come on. Warranty extension on fuel system does not include P0087 code. After a second and third opinion we were told car is throwing multiple ECM/Wiring/voltage drop loss codes. Will run and drive as normal until it stalls. Will not restart after parking, engine cranks and sputters. CAN NOT SAFELY OR RELIABLY drive, especially with our kids in the car! Newest Honda recall on engine, causing stalling issues, does not cover this VIN. Just dropped off at a different dealer, hoping for solution.

- Campton , NH, USA

problem #484

Nov 142023

Pilot

  • miles
I have been receiving a keyless start issue warnning and my battery has malfunctioned as a result of being unable to start the vehicle in a emergency situation is not safe

- Columbia, SC, USA

problem #483

Oct 312023

Pilot

  • miles
On Monday my wife was outside the vehicle with the keys in her pocket. All of a sudden the car alarm went off without anyone touching the vehicle or without her bumping the button on the key fob. Also, on Tuesday morning she walked into the garage and noticed the vehicle-??s headlights and taillights were on. The key was not in the vehicle nor did she have it on her. She opened/closed all doors thinking a door was left open. The lights eventually went off. Later that morning she got in the car and it would not start. The battery was jumped and she took it to our mechanic. The battery is fairly knew and after testing it, the mechanic said it had -??plenty of juice left-?? but he did recharge it. While doing other maintenance to the car, he noticed the headlights/taillights coming on sporadically. He could not locate any electrical issue so he suggested I take it to the dealership. This morning (Wednesday) I took it to a Honda dealership and after running some diagnostics, it was determined it was a -??keyless entry control unit-?? issue. The service tech told me he has seen this before in other Hondas and said it is a major safety issue if not repaired. The repair cost me over $1,000, and one I feel Honda should reimburse me for. This was not a normal wear/tear issue (like brakes, transmission, tires, etc.). This is a Honda internal electrical issue that malfunctioned. And as the service tech mentioned, it-??s an extremely dangerous issue that causes safety concerns for my family (and other potential Honda owners).

- Marietta, GA, USA

problem #482

May 012023

Pilot

  • 100,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that the PUSH-to-START button was inoperable intermittently. There was no option to start the vehicle with a key. The key less start error message was displayed. The contact called the local dealer, who stated there was no warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty extension coverage on the vehicle for the failure. The contact stated that the failure was related to the START/STOP switch assembly located under TSB: 20-117. The failure mileage was approximately 100,000.

- Columbus, GA, USA

problem #481

Sep 222023

Pilot

  • miles
Engine Auto Start failure at stop-light. Total vehicle shut-down instead of just the Engine Auto-stop/start. Happens several times annually - first noticed probably in 2021. Then can't restart car until I manually "Turn-off" vehicle. It's crazy - at a stop light and the car then car wants to fail when I release from the brake - when the light turns green. Have cars behind me honking. It's a major vehicle safety issue.

- Indianapolis, IN, USA

problem #480

Aug 302023

Pilot

  • miles
While driving home, about 30 mph, multiple warning lights came on, transmission feels like it is shifting oddly, the steering gets harder to steer the longer you drive and it got harder to break like the brakes were freezing up.

- Dallas, TX, USA

problem #479

Aug 042023

Pilot

  • miles
vehicle died/lost power on interstate traveling near 75mph in heavy traffic. warning lights on dash came on. trying to maneuver through traffic to get to the side of the road was very dangerous. car taken to dealership and had a P0716 CODE stored in the computer. was told that there was a TSB for the issue but it was no longer in effect. they said it needed a TCM update. this is not an TSB issue but is a safety issue that should be addressed with a recall.

- Sevierville, TN, USA

problem #478

Apr 302023

Pilot

  • miles
Smart Control unit that controls keyless entry, Alarm and ignition will set off the alarm and start this electrical condition that will connect the power and then disconnect the power to the auto. The problem will suddenly go away and then come back again. Its unpredictable and varies in severity. 60% of the time the car wont start when this electrical event is occurring. See this video: https: [XXX] This should be a recall by honda. Acura is having same problem as well: https: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pensacola, FL, USA

problem #477

Jul 142023

Pilot

  • miles
This vehicle has had an excessive amount of problems. The electrical system seems to be failing after much maintenance. Determining if there is an electrical short. The car alarm randomly goes when not triggered. The entertainment panel randomly adjusts volume settings and turns on and off on its own. The sunroof has opened and not closed back due to electrical issue. The gas gauge does not add the available fuel correctly after refueling. Sometimes, the gauge remains at zero or the same number. There is a horrible, annoying squealing sound that is coming from the front lower portion of the vehicle when driving. No one, including the dealership, have been able to identify where this loud squealing sound is coming from. Currently, the AC has failed in 120 degree weather. It has been a horrible experience for our family and we regret purchasing this vehicle!

- Henderson, NV, USA

problem #476

Jul 072023

Pilot

  • miles
Speakers static when on audio but hands free are clear through the speaker

- Kosciusko, MS, USA

problem #475

Apr 052023

Pilot

  • miles
Car alarm randomly goes off, then the car alarm goes off, dash board lights up then car won-??t start. I bought the car 2/28 and this has been happening not stop since July. Honda said it was the keyless access system and quoted 800 dollar to replace

- Independence , KY, USA

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