10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

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« Read the previous 20 complaints

problem #248

Jul 082022

Pilot

  • miles
On several occasions I have been stopped in traffic and the engine idle stop feature kicks in on my vehicle. When I remove my foot from the brake, the vehicle shuts off and I have to restart it. I took my vehicle to the dealer twice for this. The first time I was told that the battery tested fine and there was nothing that showed up during the diagnostics. The second time I was told that the battery and the starter tested fine, but the ignition switch needed to be replaced. They replaced the ignition switch so I thought the problem was fixed. I try to remember to turn off the idle stop feature when I start my car, but sometimes I forget. A little over a week after I got the ignition switch changed out I was at the gas station filling up my tank. As I was exiting the shopping center's parking lot I encountered a little traffic. I stopped and my car shut off completely. The cars that were coming behind me started honking, but I could not move because my vehicle would not start back up. I was able to put on the hazard lights, but eventually they died as well. Everything shut down in the car there was no power. While I was waiting for AAA some guys tried to give me a jump, but it didn't work. They also tried to push me out of the lane of traffic, but because all of the systems in the car shutdown, we were not able to put the car in neutral so they could push it to safety. We had to look up a video on youtube to learn how to manually put car in neutral. Meanwhile I'm in the lane of traffic and anyone could have rear ended me. Finally when AAA got there they were able to jump my car after trying repeatedly. Also, while the car was trying to boot back up, all sorts of system error messages started popping up on the dashboard.

- Evanston, IL, USA

problem #247

Jul 102022

Pilot

  • miles
Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I-??ve recently replaced the battery so I don-??t think it-??s a weak battery.

- Orlando, FL, USA

problem #246

Jun 202022

Pilot

  • miles
When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers-?? safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.

- Alameda, CA, USA

problem #245

Jan 012022

Pilot

  • 75,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that on multiple occasions, the START/STOP feature failed to operate as needed while at a complete stop. The contact stated that the vehicle would shut off upon releasing the brake pedal with several unknown warning lights illuminated. The contact had the vehicle towed to an independent mechanic on several occasions where several electrical components were replaced. The dealer was notified of the failure and the contact was informed that they had no knowledge of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

- Sacramento, CA, USA

problem #244

Jun 262022

Pilot

  • 130,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinder #3. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Montgomery, IL, USA

problem #243

Jun 142022

Pilot

  • miles
The engine's auto idle stop-start system malfunctions intermittently and unexpectedly when stopped at traffic lights, intersections and other roadway stops. The engines shuts down after a normal idling stop, but instead of restarting when the brake is released and the accelerator is pressed to proceed the car remains shutdown and will not restart automatically to proceed out of the intersection or stopped position. There is NO warning of the impending failure to restart - when the brake is released and the vehicle should restart > Annunciator panel then illuminates to an engine off status, the engine remains off/stalled > the car must be put into 'Park', the Brake depressed and a manual restart attempted, all while disoriented and sitting stationary with traffic moving around the vehicle. This is extremely dangerous and completely non anticipatable. The vehicles engine will not restart without multiple cycles/attempts, often with as many as 6 tries or more - taking many minutes while other traffic attempts to maneuver around the vehicle. This has been present with the vehicle since 16,280 miles, now 53,000 miles(6yrs). Multiple Honda Pilot owners have reported this dangerous issue, Honda is aware, the safety concerns of Pilot owners are apparently being ignored by Honda without an effective investigation/engineered solution. I've taken the vehicle to Honda dealership multiple times and told there is no standard/effective 'fix' which has been communicated by Honda to their service centers for this issue - and any attempts to remedy it by replacing the battery, ignition switch or starter has been reported at best as temporary - Dealer service centers refuse to guarantee any remedy attempts or provide any warranty on repair attempts - that any attempt to fix the issue is at the owners expense and risk. This needs to be investigated as a very significant safety issue leaving vehicles full of occupants disoriented/stalled in busy intersections/roadways.

- Alexandria, VA, USA

problem #242

Jun 252022

Pilot

  • miles
Engine is stalling / cutting out at stoplights or when slowing down or stopped in traffic. Car is still in drive but requires that I place it in park, shut off car completely (in traffic) and restart the car. This is an ongoing issue that I have reported to my Honda dealer but they have said there are -??no codes-?? generated and cannot find anything wrong with my vehicle. This is becoming a safety hazard especially if my car slows and stalls in an intersection. It-??s causing me severe anxiety when I drive anywhere.

- Vancouver , WA, USA

problem #241

Mar 102019

Pilot

  • miles
Auto Idle System failure. This has been a problem for several years and continues to be a safety issue. If I don't disable the auto idle feature my car will die when I take my foot off of the brake to accelerate.. The vehicle has to do a complete computer reset before I am able to restart the engine. This has happened many, many times at stop lights when the light turns green and I attempt to accelerate, when waiting to merge onto the frontage road of I-35, when turning onto a main road out of a parking lot when traffic is backed up but someone was attempting to let me into the lane (I was half in and half out of the parking lot). In every situation, there is someone behind me expecting me to go (rightfully so). I could easily be hit if the other drivers weren't paying attention. This is a safety hazard and needs to be recalled and repaired. I've asked my mechanic about it and the Honda dealership. No one knows what to do. I've replaced the battery twice thinking maybe that would help but it didn't.

- Round Rock, TX, USA

problem #240

May 032018

Pilot

  • miles
Rattling Noise in Engine after I stepped on the gas pedal at a light. Honda said the Engine needs to be replaced. 80,000 Miles never missed an oil change. Prior to the engine issue the pilot would stall at stop lights due to the auto shutoff feature. Honda attempted to replace the stop/start button, it did not fix the problem. When I brought it the 2nd time they said my battery was likely causing the issue and it needed to be replaced. I informed them I purchased a new battery two months prior. The issue was so bad that we had shut off the feature everytime we started the car.

- Arlington Heights, IL, USA

problem #239

Dec 302021

Pilot

  • miles
the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. Making it necessary to restart manually.

- Rocklin, CA, USA

problem #238

Jun 152022

Pilot

  • miles
The vehicle has what is called "auto idle, " which means that when the brake is fully depressed under certain conditions (ie a stop sign or a red traffic light), the engine turns itself off. The engine is supposed to start again when pressure is lifted from the brake. However, during the summers of 2020, 2021 and 2022 (which makes me believe the use of the air conditioning is involved in this problem), the car stalls out after the auto-idle is engaged rather than the engine restarting as it should. It has taken me several minutes to then get the vehicle to turn off so that I can try to start the car once again to move out of the way of traffic. Last week this happened on a busy highway. The cars that were stopped immediately behind me all went around me while I was trying to get my car restarted, leaving me totally exposed to being backended by someone going fast and not realizing that my car is inoperable in the middle of a busy highway. This has happened approximately 10 times over the last three summers. I have had it investigated by Honda in Bel Air, MD, who informed me that while my battery was new and therefore working properly, it simply isn't giving enough charge to the car to restart after the auto-idle is engaged. This is completely unaccepable and someone is going to get hurt unless Honda addresses this problem. Yes, the system is availble for inspection. Yes the dealer confirmed the problem. No the vehicle has not been inspected by anyone. No, there were no warnings, messages or other sypmtoms prior to the failure (i.e. the car completely stalling out).

- Bel Air, MD, USA

problem #237

Jan 122022

Pilot

  • miles
After Honda Idle-Stop feature engages at a stop light the car won't restart without putting car into park, turning off, and then turning back on. It often takes several attempts to restart the car before it works. This leaves the passengers at extreme risk of injury from collision.

- Furlong, PA, USA

problem #236

Jun 212022

Pilot

  • miles
System effected: Auto idle engine stop and start. My 2016 Honda Pilot-Elite has problems with auto start/stop. When I stop at traffic light the engine automatically stops but when traffic light turns green and I am ready to go the car engine doesn-??t automatically start. Instead it asks me to put car in parking and push the start button. It doesn-??t start with one push and I have to try numerous times. It-??s causing problem to me as well as other cars in the traffic. It poses great danger to me getting stuck in car in the middle of the road

- Pine Brook, NJ, USA

problem #235

Jun 172022

Pilot

  • miles
When I'm driving this vehicle and stop at an intersection, the auto stop/start feature shuts my engine off. When I attempt to start driving again, the auto stop/start feature attempts to start my engine, but instead the car completely dies. This has happened to me three times this week alone! All three times I was running the air conditioning in the vehicle. This does not seem to occur asoften if I am not running my air conditioner.

- Collegeville, PA, USA

problem #234

Jun 012022

Pilot

  • miles
Auto stop/start feature will leave vehicle disabled and stranded at lights, and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots, but twice on a busy highway with kids in the vehicle.

- Clyde, MI, USA

problem #233

Sep 072021

Pilot

  • miles
No Restart After Auto Start/Stop Engages. The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. The Vehicle stalls out, must be put into park and the start button must be cycled a few times before engine will restart. This has been occurring continuously for a year now.

- Long Beach, NY, USA

problem #232

Jan 132022

Pilot

  • miles
Multiple times the vehicle wouldn-??t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won-??t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn-??t work and this is very upsetting this isn-??t why I buy Hondas. The start stop event happens everyday and every time I start the car and don-??t deactivate the start/stop system

- Atlanta, GA, USA

problem #231

Jun 132022

Pilot

  • miles
When stopping at a stop light the auto idle start stop will not start up immediately as it sometimes has a lag and the audio in the car also completely shuts off. The car stalls out. Have brought car to dealership and since they can-??t -??recreate-?? the problem they-??re acting like there is no problem. There is definitely a problem. This vehicle has been doing this on and off for sometime now and I have to remember to turn OFF the idle/stop function button every time I start up my car in order to avoid stalling in the middle of traffic. Very unsafe, dangerous and scary.

- Petaluma, CA, USA

problem #230

May 312022

Pilot

  • miles
My 2016 Honda pilot stalls when my car turns off from the auto idle engine. If I do not manually turn the feature off EVERYTIME I turn my car on my car will stall out when i lift my foot off the brake. It has progressively taken longer to turn the vehicle back on (anywhere from 30 seconds to 2 minutes) I have been to honda 2x for this issue & their "fix" has never resolved the issue. They will not admit they cannot fix it, even when I showed them a video of exactly what happens when I try to get my vehicle back on.

- Clairton, PA, USA

problem #229

Mar 092022

Pilot

  • miles
Engine stops completely when I make a stop at the signal. I think this is due to the engine shut down idle function. When the engine shuts down completely, the car doesn't start for 5 to 10 minutes. This happened at least 10 times in 6 months on the middle of the road.

- Camas, WA, USA

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