10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

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« Read the previous 20 complaints

problem #88

Feb 072020

Pilot

  • 38,000 miles
While stopped at a freeway off ramp. The car automatically shut off the engine per the start/stop feature. When the light turned green the car did not restart and instead completely shut off and put itself into park. I had trouble restarting while traffic built up behind me. This is not the first time this has happened. It is a very dangerous and disconcerting problem.

- Sacramento, CA, USA

problem #87

May 012019

Pilot

  • 60,000 miles
The contact owns a 2016 Honda Pilot. While driving at approximately 60 mph, the RPM increased to high and vehicle accelerated spontaneously. The vehicle went into limp mode. Additionally, the vehicle shifted roughly from first to second and third to fourth gears. The emission, transmission, lane assist, towing and power steering warning lights were illuminated. The vehicle was taken to holm automotive center (2005 N buckeye ave, abilene, ks 67410 (785) 263-4000) where the codes were reset but not diagnosed or repaired. The vehicle was taken to little apple Toyota (3002, 2828 amherst ave a, manhattan, ks 66502(785) 539-7441) where it was informed that the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not contacted the failure mileage was 60,000.

- Manhattan, KS, USA

problem #86

Jan 132020

Pilot

  • 30,000 miles
On January 13th, I left my home to pick up my son, Julian, 3 years old, at preschool. His preschool is approximately 3 miles from our home. I picked him up, and drove the same distance back to our house, arriving home around 4:45pm. I had no unusual warning notifications or any unusual experience driving to and from the preschool. I parked the car in our driveway. Julian and I exited the vehicle, and walked to our front door. As we approached the front door I smelled smoke, and looked back at the car. I noticed a small flicker in the passenger side lower headlight. Upon closer look, I realized this was in fact a flame. Julian and I left our bags on the porch, stepped off of our front porch, and moved away from the house and car, and called 911. As we waited for the fire department, we watched this small flame grow to full flames, engulfing the engine, front hood, and front of the car. The police and fire department arrived, and put out the fire. The car was towed out of our driveway. A police report was filed with the montclair police dept. Officer anthony swan #232 patrol division montclair police headquarters, 647 bloomfield ave., montclair NJ 07042 aswan@montclairnjusa.org report # 20-005325 I then called our insurance provider, usaa, following the incident. They have taken the car into their possession and initiated an origin & cause investigation. We purchased the car new. We have not been in a collision. The car has been serviced twice annually. It was serviced last week. It has ~30,000 miles on it. The dealer that sold us the car, paul miller Honda, in NJ, has been unresponsive, telling us to reach out the the national Honda office. I have filed a case with Honda, and have been told someone will reach out to me. That has not happened.

- Montclair, NJ, USA

problem #85

May 172019

Pilot

  • 12,000 miles
We have had several issues but the most pressing is that the car will suddenly stop responding under acceleration. This has happened 3 times once very nearly caused a very bad accident with a big rig whilst we were entering a freeway. The car will suddenly not respond to throttle the gauges seem to reset and then the car will go. Similar to how the auto stop idle function works except we were not stopped we were under acceleration. We have also had several instances where the vehicle will not start after the idle stop has activated at a traffic light forcing us to turn off the vehicle and then restart it. We have take the car to the dealer several times but they have been unable to recreate the issue and assure us that there is nothing wrong with the vehicle... beyond the problems listed above the car frequently has electrical safety issues with the auto brake and collision detection, I cant even count the number of times that the car has suddenly braked out of no where, no obstacles or anything to trigger it, just decides we need to brake. These "safety features" should really be reviewed and tested better before being put into a production vehicle.

- Claremore, OK, USA

problem #84

Dec 242019

Pilot

  • 86,000 miles
The contact owns a 2016 Honda Pilot. While operating the vehicle, the check engine indicator remained illuminated. The vehicle was taken to heather cannon Honda (3415 N 14th St., ponca city, ok) where it was diagnosed that an emissions system upgrade was needed and five of the six fuel injectors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 86,000.

- Kellyville, OK, USA

problem #83

Dec 232019

Pilot

  • miles
I've had multiple issues including faulty fuel injectors, faulty collision mitigation system, faulty homelink transmitter, audio bluetooth that resets on its own and now the latest one is a keyless start system problem. In addition, I continue to have this issue that when I am driving the car sense something in front (where there is nothing) and it breaks, also driving in highway or above 50 and try to press breaks, the steering wheel shakes. My car has a little over 36K miles and all these things have happened since 34K miles.

- Coppell, TX, USA

problem #82

Nov 212019

Pilot

  • 50,000 miles
Car brakes by itself, shakes the steering wheel and shuts off and loses power ranging in speeds from 20 -60mph. On double lane roads to interstates in the rain and sunny dry days.

- Statesville, NC, USA

problem #81

Jul 012019

Pilot

  • 45,000 miles
My Honda Pilot will stall out when coming out of the auto start/stop feature at an intersection. This problem started happening in July 2019 after having the transmission double replaced. This problem has now happened four different times and extremely dangerous for my wife and kids who are left stranded at an intersection. My wife has to attempt to recycle the power to the Pilot by holding down the power button to the Pilot. My wife has captured multiple videos of the dash with all the error messages popping up after it has died.

- Raeford, NC, USA

problem #80

Oct 052019

Pilot

  • 67,000 miles
Previous complaint NHTSA id 11111894 submitted 7/17/18. For car stalling after entering into auto idle stop. Replaced battery in August 2018 and didn't have any problems until now. Has happened at least 3 times now in Sept. And Oct 2019.. at first, radio or dvd player would cut out but has progressed to full on stalling after entering auto idle stop. Same problem as before and all other complaints. After car goes into idle stop, it does not restart after take foot off brake. Have to put car in park, press brake, and push start button to get it to restart. Can take several tries and several minutes.

- Rockville, MD, USA

problem #79

Oct 242019

Pilot

  • 44,000 miles
On October 24, 2019 at approximately 10:00 am cst. Engine completely lost power while driving at approximately 65 mph on interstate I-80. Was in the left lane passing vehicle in right lane. Another vehicle was ahead of mine. Tapped the brakes to slow a bit as vehicle in front was merging right after passing. Hit the gas pedal and all power to the engine was lost for about 1.5 - 2 seconds. Tachometer dropped to 0. took my foot off the gas and then re-engaged. Power to engine came back on and was able to resume normal vehicle operations. Auto engine on/off feature was disabled. Regular cruise control was on, had been set but wasn't currently engaged. Parking sensors were on. Lane departure was off. Forward collision warning on. No other issues for the rest of the 1300 mile (round) trip. We have had this vehicle for about 1 year and this is the second time this has happened. First time was not reported or documented. If engine/power hadn't been restored, there could have been a serious accident. This cannot be normal vehicle operation. Please look into this Honda and NHTSA.

- Lincoln, NE, USA

problem #78

Oct 242019

Pilot

  • 88,000 miles
Twice now my 2016 Honda Pilot elite with auto idling stop feature has stalled at intersection lights. While stopped at the red light the engine goes off and normally when I lift my foot off the brake it restarts and accelerates when I push the gas pedal. However, in these instances when I lifted my foot off the brake and went to accelerate, the engine completely stalled. A couple of warning lights came on, unfortunately I didn't read which ones because I was at busy intersections. The car would not start even after putting it into park. It took about 2 minutes before the engine would start. Other drivers were trying to get around me, honking. The 2nd time, I was going to make a left turn and just had to wait until I could start it, watching in my rear view mirror hoping I wouldn't get rear-ended. I drive 75+ miles to work on a very busy and slow moving California freeway with lots of stop and go traffic. I am very concerned about our safety if this were to happen on a busy freeway where drivers don't realize I am dead in the water. I called american Honda and they advised me to get it into a dealer right away. I got an appointment for this am at 0700 but as of now (11:30am) haven't heard a word. They are charging me $125 just to run diagnostics despite the fact I have an extended warranty. The service person had a definite "could care less attitude". after reading on this website and others, this is happening a lot and Honda doesn't seem to have an answer. This is the 2nd major issue with this car. The last issue involved my car basically shutting down on the freeway at 70mph, going into a lower gear, every possible warning light on the dash lit up. Had to drive one mile on the shoulder to get it off the freeway. This happened twice to me and a "computer patch was done". it seems fixed but now I am not sure at all what is going on with this car.

- Nuevo, CA, USA

problem #77

Oct 232019

Pilot

  • 111,000 miles
The contact owns a 2016 Honda Pilot. After purchasing the vehicle from an unknown used car lot and traveling 65 mph, the vehicle stalled. Also, the emissions and transmission failure indicators illuminated. The voice command instructed the contact to pull over as soon as possible as the vehicle completely shut off and lost braking and steering ability. The contact coasted the vehicle to the side of the road and restarted the vehicle; however, the emissions indicator was still illuminated. The vehicle was driven back to the used car lot, but they were not able to replicate the failure. The contact was advised to take the vehicle to the nearest dealer. The vehicle was taken to autonation Honda spokane valley (8201 East sprague ave, spokane valley, wa 99212), but was not diagnosed or repaired. The vehicle was currently at the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

- Coeur D Lane, ID, USA

problem #76

Oct 182019

Pilot

  • 101,000 miles
Our 2016 Honda Pilot jerks and hesitates; appearing that it does not know which gear to shift into while driving on the highway and on a city street. As recommended by Honda, the transmission service was done at 30,000 mile intervals. However the problem persists. I took the vehicle to the local dealership and was told that the vehicle need a new powertrain control module at a cost of $1400, with no guarantee that it will solve my problem. Option #2 is to replace the transmission at a price of $5,000. I called Honda's corporate customer service and was told that since the vehicle was not under warranty, they could not do anything for me unless their certified mechanic at the dealership let them know that the root cause of the problem was a mechanical defect from the manufacturer. I was given a case number. This is a high risk hazard that needs corrections and corrective actions, not rhetoric. Honda corporation needs to recognize near misses can easily escalate to incidents, if effective controls are not implemented. In addition to this persistent transmission problem, the vehicle's emissions warning light comes on at various times. The dealership says that all of the fuel injectors need to be replaced. I asked about possibly cleaning them. I was told by the service representative that his directive is to replace them and that Honda does not have a procedure in place for cleaning fuel injectors. I was also told by the service representative that a Honda computer code, P0776 (pressure control solenoid B performance or stuck off), was shown. My vehicle was bought new (zero miles) and now have 101,000 miles. It has been served at the recommended intervals stated in Honda's service booklet.

- Fort Mitchell, AL, USA

problem #75

Oct 182019

Pilot

  • 62,500 miles
We bought a 2016 Honda Pilot ex AWD from a dealer a month ago with 62K miles on it. Three days ago an emission system problem and check engine light came on. We took it to the Honda dealer immediately and the codes were P0430 and P219B. They diagnosed that one of the cylinders was running rich and misfiring. All 6 fuel injectors and a flex pipe needed to be changed. The estimated cost was $1700. I called Honda America thinking this is happening too early to a 3 year old car with relatively few miles on it. My other 2011 Honda is at 145K and never needed fuel injector replacement. I researched it online and found that this is a common problem among 2016 Pilot and there is a service bulletin for it 18-025. Honda America said there is no recall on it and that the 3 year 36K warranty is over. I am aware of those, but a 3 year old Honda should not need this replacement. They are researching if they should assist with the cost of the repair, and will get back to me in a few days. However, I would urge others with similar problems make a complaint here and pressure for a recall. If this problem continues and the car goes to limb mode in the middle of driving, it could lead to an accident. It would also not be safe being stuck next to a highway with a car not working. I am glad in my case it was noticed early on when the light came on. This is also an expensive repair early on in a car and should be fully covered by Honda.

- Conroe, TX, USA

problem #74

Oct 212019

Pilot

  • 25,000 miles
Vehicle continues to completely shut down (engine completely turning off, all lights turning on in console, requiring vehicle to be placed in park and then ignition button pressed to restart engine.) when stopping at a redlight. Continues to get worse and more frequent. Took to dealer and they say nothing is wrong. Please fix this! my families safety is top concern@

- Dumfries, VA, USA

problem #73

Oct 072019

Pilot

  • 71,500 miles
While stopped at a traffic light the car put itself into park without my (the driver) knowledge. When the light turned green I attempted to accelerate however the car was in park. I attempted to shift the car into drive and it would not do so. I had to turn the car off and then back on in order to place the car into drive and proceed through the intersection.

- Fontana, CA, USA

problem #72

Oct 122019

Pilot

  • 27,170 miles
Keyless start system problem light on. Not sure exactly what it means or what triggered.

- Houston, TX, USA

problem #71

Oct 112019

Pilot

  • 39,000 miles
My 2016 Honda elite Pilot randomly shut off while driving on the freeway. I had the engine idle stop feature turned off while driving and the vehicle stalled, the dashboard warning lights turned on and the vehicle turned off completely. The dash said to put the car in park and hit the ignition button which I had to do several times before the vehicle turned on all while in rush hour traffic, I have approximately 39,000 miles on the vehicle.

- Alhambra, CA, USA

problem #70

Oct 022019

Pilot

  • 45,000 miles
2016 Pilot does at red lights when it goes into hybrid/idle mode. Car takes several minutes to restart.

- Mckinney, TX, USA

problem #69

Aug 172018

Pilot

  • 28,524 miles
This vehicle stalls when the brake is depressed. The engine should restart when your foot comes off the brake. It does not restart. In order to restart the engine, the vehicle has to be put in park position, put foot back on brake, & hold the start button until the vehicle restarts. This is a serious safety issue in traffic.

- Covington, LA, USA

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