10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

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« Read the previous 20 complaints

problem #28

Jul 172018

Pilot 6-cyl

  • Automatic transmission
  • 49,000 miles
The contact owns a 2016 Honda Pilot. While the vehicle was stationary and while driving various speeds, the "auto idle disabler" feature engaged on several occasions. The vehicle stalled without warning after the brake pedal was depressed at a stop light. Three weeks later, while driving approximately 15 mph on the freeway, the "auto idle disabler" feature engaged again while in heavy traffic and the vehicle stalled. The contact shifted the gear into park, disabled the power, and restarted the vehicle. In addition, while the vehicle was stationary, all of the warning indicators illuminated on the instrument panel. While driving 55 mph, on another occasion, the vehicle failed to shift gears properly and the rpms rapidly increased to 5,000. Also, the reverse gear shifter became inoperative and the gears would not shift while driving 55 mph. Big star Honda (11200 gulf freeway, houston, Texas 77034) could not diagnose and duplicate the failures. The manufacturer was not made aware of the failures. The failure mileage was approximately 49,000.

- Washington, DC, USA

problem #27

Aug 232018

Pilot

  • 29,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that the vehicle failed to start when attempting to drive. Also, while driving approximately 40 mph, the vehicle stalled without warning. The contact was not able to coast the vehicle to the side of the road. While in traffic, the vehicle restarted independently after ten minutes and was able to drive normally. The vehicle was taken to Honda cars of katy (21001 katy fwy, katy, tx 77450) where it was diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and opened case number: 08934725. The approximate failure mileage was 29,000.

- Katy, TX, USA

problem #26

Apr 252018

Pilot

  • 17,500 miles
About 4 months ago I was at a stoplight, my engine shut down, as it was supposed to with the 'auto idle stop' function. It is supposed to start back up when you take your foot off the brake, but this time the car stalled. It stalled many times after this and it was always unexpected and scary. I took it into my dealer on June 6, 2018 and they said they could see that they could see in the computer that it stalled a few times, but could not reproduce the problem while test driving it. They did a reset on the electronics. That did nothing. I stalled a while after I left the shop. I stalled many more times after that. It does have an override to this 'auto idle stop' system, but you have to always remember to push the button and if I forgot and the car was in 'auto idle stop' mode and I pushed the button, many times the car would stall. I now also have a problem starting the car. When I push the start button, many times the engine won't start. I have to push it 3-4 times to get it to start. This makes my stalling even more dangerous, as if it was not dangerous enough, because it will take me much longer to start the car from a stall. I can imagine being in situations where I would have to be able to get out a situation quickly and if I stall I would not be able to. If I am on a freeway and stall in heavy traffic, or stalling on train tracks if I am in heavy traffic and I happen to be the car left on the tracks and can't start. Or if a car or object is heading towards me and will crash into me and I can avoid it be speeding away. If I stall I can't. here is a thread from a Honda Pilot forum with many owners with the same problem. Https://www.piloteers.org/forums/114-2016-third-generation-Pilot/157005-elite-shuts-off-stop-light.html not one of them has had it fixed by there repair shop. My car has been in the shop for the 2nd time since August 8, 2018.

- Los Angeles, CA, USA

problem #25

Aug 122018

Pilot

  • 30,000 miles
The car continually stalls at red lights and other full stops after the "auto-shutoff" engages. The car fails to restart and results in dangerous situations in high traffic areas in the city. The car can not be moved easily because it becomes completely unresponsive, even disabling the flashers. It has happened repeatedly.

- Boston, MA, USA

problem #24

Jun 102018

Pilot

  • 39,000 miles
While driving all warning lights activated cycling through each of them. The vehicle lost almost all power causing a very unsafe and potentially fatal condition. Several transmission and other codes were noted following the incident. Honda tech line admitted that this condition was known to them very well but refuses to correct the problem unless it occurs repeatedly. Online research shows this is a common problem but does not appear to have already been addressed by the ntsb.

- Palmetto Bay, FL, USA

problem #23

Apr 172018

Pilot

  • 52,000 miles
While driving the car, if I go over certain types of rough road, I.e. railroad tracks, the engine will stop and the car shut off. It is a momentary, less than 1 sec, shut down. It has happened at least 3 times in the last 6 months. I am driving 5 mph or slower as I am going over a rough bump.

- Newark, OH, USA

problem #22

Apr 052018

Pilot

  • 70,000 miles
My vehicle has been cutting off, all power including all computer screens/dashboard/steering, which last 2-5 seconds, then cuts back on. The RPM will rev up to the 4-6 thousand range and at times the vehicle will no go over 45mph. This has happened at 35 mph to 70mph. While in park, absolutely no gear engaged, the vehicle will lurch forward and backward as though it was in gear. My foot will not even be on the brake pedal and it will move. Last week the car was turned on, put in drive, I pushed the accelerator, the RPM's went to 4000 and the vehicle did not move. I looked down to make sure it was in drive, which is was, as I looked up the car lurched forward 2-3 feet. The emissions system, lane assist light come on randomly. It will tell me "steering required" even when I am driving and do not have the lane assist on. The dealer has replaced multiple parts, including "computer updates", the radar sensing system, but they cannot replicate the issue and have told me they cannot do anything about it. I have take the vehicle in at least 6-7 times in the last 2 months. The car is unsafe, still under warranty and the dealer told me "you are stuck with it". this car is a hazard to myself, my family and anyone else on the road. I have tried to deal with Honda corporate and they will not respond. I believe, from my research, this is an issue with this model that Honda refuses to acknowledge.

- Monroe, LA, USA

problem #21

Jul 042018

Pilot

  • 45,500 miles
The car stalls intermittently when auto idle stop is engaged and car is stationary. Instead of the engine starting up again after take foot off the brake and press the gas pedal, the car stalls completely and have to put the car in park, press the brake pedal and push the start button to get it on again. Sometimes have to try several times before car restarts. Dealer has been unable to find anything or replicate problem. First reported to dealer Oct. 2017, did software update, but happened again June and July.

- Rockville, MD, USA

problem #20

May 022018

Pilot

  • 41,000 miles
The message "keyless start system problem" showed up in the information screen about a few weeks ago, it would come up intermittently, whenever I start the engine, and the message stays on the entire time the engine is runnning. When the engine is shut off, there will be a ding, and the message will stay on for a few minutes before going away. I took it to the local dealership, they had not encountered a message like that before, and could not figure out what was wrong. I already have over 42,000 miles on my vehicle, so the factory warranty has run out. Today I took it back to the dealership, since that message is still showing up, and I finally have the time to leave it for a few hours. The service advisor said now there is a code for that issue, but I would have to pay for whatever repairs needed to fix the issue. I feel that this should be a manufacturing recall issue, perhaps with the electrical system, or with the keyless start system, and that I should not have to pay for this repair. I'm afraid of what would happen when the issue gets worse, especially when I go on vacation, and the engine will not start because of an error with the keyless start system affecting the push button start. Again, the message does not come up everytime I drive. But today, on 6/28/2018, I have started the engine a total of 3 times while running errands around town, within 90 minutes, and this message has shown up every time I started the engine.

- Clarksville, TN, USA

problem #19

Jan 042018

Pilot

  • 30,000 miles
During extremely cold weather, all system failure indications scroll on the display. Happens intermittently and will reset itself over time. I renders the systems useless as well. Alarms include hill start assist, trailer stability assist, road departure mitigation assist, emissions, AWD and eps. Many of these systems are safety features and no longer respond until battery cable is removed or reset after time.

- Fort Peck, MT, USA

problem #18

Mar 072018

Pilot

  • 94,000 miles
Emmission system problems. Dealer say its a " P0430" -powertrain catalyst system efficiency below threshold

- Townsend, DE, USA

problem #17

Nov 272017

Pilot

  • 3,500 miles
On numerous occasions, beginning just months after purchase, I have had all of the indicator light turn on on my dash, including the lkas, collision mitigation, adaptive cruise control, road departure and various notifications for my bluetooth, radio and navigation come on. Also, my backup camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm to coming to a stop and the RPM's will raise, it's like I'm sliding over ice for a short period of time. I also can't make phone calls using the system, as it won't recognize any of my voice tags. And instead will give me every contact in my phone book with a home number when I ask for it to call home. Recently the ABS is activating as I turn my wheels to the right while backing our of parking spaces, either on a driveway or flat surface. These may happen while driving or stationary and just turning the car on. It just isn't safe. I've had people slam on their brakes to avoid hitting me as my car decides to suddenly stop for no reason and have fear that I may rear end someone due to it lurching forward while stopping, so now I stop even further away from vehicles and objects - just in case. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my ac compressor switches on or off or if I'm using my door locks, leading me to wonder if I'm actually having electrical issues. I've taken it to the dealer numerous times and they of course say that they can't duplicate the issues. So I show them all of my photos and videos. I'm not alone with many of these problems. I see others complaining of similar issues as well. Honda needs to repair our vehicles or buy them back. I've always loved Honda but after my experience with this vehicle, they may have lost my business.

- Newhall, CA, USA

problem #16

Nov 272017

Pilot

  • 3,500 miles
On numerous occasions I have had all of the indicator lights on on my dash, including the lkas, collission mitigation, adaptive cruise control, road departure, and various notifications for my bluetooth, radio, and navigation come on. Also, my back up camera will have a black screen and then my maps will be gray with no information. My car will suddenly brake when there is no one in front of me and surge forward as I'm trying to come to a stop, like my brakes aren't working. I also can't make any phone calls using the system, as it wont recognize any voice tags and instead gives me every contact in my phone book that may have a home number. Recently the ABS is activating as I turn my wheels to the right while backing out of parking spaces. These may happen while driving or while stationary. It just isn't safe. I've had people slam on their brakes to avoid my car as it suddenly stops for no reason and have feared that I may rear end someone due to it lurching forward, so now I stop really far back from other vehicles. I'm also experiencing a popping noise coming from my speaker system that seems to occur whenever my ac compressor switches on and off, leading me to wonder if I'm experiencing electrical issues with this vehicle. I've taken it to the dealer so many times and they say that they can't "duplicate" this. So I show them the photos and the videos. I'm not alone with many of these problems. I see others complaining as well. Honda needs to repair our vehicles or buy them back. I've always loved Honda's but after my experience with this vehicle, they may have lost me as a customer. My family's safety is too important to leave in the hands of a corporation that cares more about their bottom line, than their customers.

- Newhall, CA, USA

problem #15

Jan 052018

Pilot

  • 25,000 miles
On my 2016 Honda Pilot, all the lights come on in the dashboard ex; vsc, check engine, ABS, power steering. Took it to Honda and they performed a software update. Two days later the same problems occurs.

- Valley Stream, NY, USA

problem #14

Oct 302017

Pilot

  • 20,431 miles
Two different times my car has sputtered while driving also when trying to accelerate. One time happen twice 2 weeks ago. Yesterday happened several times and transmission system problem light came on and emissions system light. Car jerked and sputtered very scary while I had my child in the car with me.. Honda currently reviewing problem.

- Loxahatchee, FL, USA

problem #13

Aug 012017

Pilot

  • miles
Something is wrong with our vehicle when we try to accelerate it skips and sputters and does not pick up speed just happens in the economy state and also without the economy button

- Durham, NC, USA

problem #12

May 252017

Pilot

  • 11,724 miles
Engine stops won't restart multiple warning light flashing giving appearance of computer failure. Second incident. First incident dealer said no problem after checking battery. Second incident in traffic when failure occurred (5/25/17 approx 8 a.M) blocking intersection. Fortunately we were slowing to stop at light. Video of dash available too large to upload.

- Pembroke Pine, FL, USA

problem #11

Feb 092017

Pilot

  • miles
Surge while braking during parking caused vehicle to accelerate ahead and hit vehicle parked in front. This caused damage exceeding $1600. See Honda service bulletin 16-008. This bulletin was not brought to my attention until after this incident even tho my vehicle had been serviced by my Honda dealer only since II purchased it new.

- Fayetteville, AR, USA

problem #10

Feb 162017

Pilot

  • 14,000 miles
Vehicle has electronic, keyless push button start. It also has a fuel, emissions feature where it shuts down when the brake is depressed, it doesn't idle at stoplights and automatically starts when lifting off the brake. I was driving the vehicle when I approached a red light. Depressed brake and vehicle light showed idle assist and vehicle engine shut off. When the light turned green, I lifted my foot off the brake and onto the gas. The vehicle did not start. All dash lights displayed and all error codes alternated on display. It also showed vehicle was in park. I tried to restart it again by depressing the brake and pushing the engine start button. Vehicle would not start and dials were twitching. Tried several times to start vehicle. The police arrived and wanted to push the vehicle to the side of the road since it was blocking the left hand lane on a 55 mile an hour road. Could not get vehicle in neutral. Call Honda dealership service department to ask how to put vehicle in neutral. They stated they didn't know how. Tow truck arrived and had to drag vehicle onto flat bed tow truck. Tow truck deliver vehicle to dealer. Dealer charged battery to restart vehicle. They ran diagnostics and stated it had no error code. They could not reproduce engine stop and stated there was no report of this happening to another vehicle. After I stated I was nervous to drive the vehicle again, they stated they could keep vehicle and drive it for several days to see if it happened again. Driving conditions: Clear day, 30 degrees Fahrenheit. Driving approximately 9 minutes, 55 miles per hour. 14,000 mile, less than one year old.

- Hartland, WI, USA

problem #9

Jan 112017

Pilot 6-cyl

  • 23,000 miles
I was driving around town running errands. As I pulled out of a parking lot, my display panel showed emissions system problem and the engine light came on. Called dealer and they said it's not a big concern unless engine light was flashing and to bring it in after the weekend (was a Friday afternoon). Drove it 30 minutes home at 55-65 mph and noticed no problems. Drove it that distance and speed to take it to the dealer as well with no problems. Picked it up a few days later. Service notes indicate: Code P0328, knock sensor failure, replaced knock sensor and retested, ok at this time. After picking it up, was about 10 min away and trying to go from 60 to 68 and set cruise. Speed began to jump around, not staying at a speed for more than a second 70-60-65-68-63, etc. Engine light now flashing took off cruise and it continued. Turned around to head back to dealer. Car working fine for a bit, but then continued to jerk at different speeds (60, 40, 25). Was stopped at light and engine was still revving at 4 RPM. Stepped off brake and car accelerated on own to 25. Dealer notes: Code P2638, idle relearn, torque management feedback, performed relearn. Today, 6 days after picking it up, I was stopped at a stoplight. Eco button is on, engine idle is running, seat warmer and heater on. While I was still applying brake, the engine idle sounded like it was trying to kick off and the whole car shut off on me. All indicator lights came on, but the engine was off and nothing was running. Turned car off and back on, drove the 2 miles to the dealer, and left it with them.

- Blair, NE, USA

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