10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #448

Dec 132023

Pilot

  • miles
At 86k miles, the engine lost all power and abruptly slowed the vehicle with fast moving cars behind. Vehicle eventually stalled in the middle of the intersection. The car has always made a slight ticking noise, but on this drive, it rapidly worsened before stalling. Cars traveling behind could have crashed into the rear of the vehicle, or we could have been broad sided while stuck in the intersection. The dealership inspected the car and said the crankshaft bearing is bad and the whole engine needs to be replaced. They determined this purely by sound. They did not do any other inspection of the engine or oil. This leads me to believe this is a known and common problem that put my family in danger. I now have a used engine installed, and will likely be experiencing this same situation in the near future after reading so many others with this engine having the same problem.

- Corpus Christi, TX, USA

problem #447

Feb 012023

Pilot

  • miles
**Description of the Problem:** I am experiencing significant engine issues with my 2016 Honda Pilot that seem consistent with the problems described in the recent connecting rod bearing recall, yet my vehicle is not included in the current recall. **Component/System Failed:** - The component that appears to have failed is the connecting rod bearings within the engine. - The vehicle is available for inspection upon request. **Safety Risk:** - Persistent rattling and knocking noises from the engine area indicate potential connecting rod bearing wear, posing a significant safety risk. If the connecting rod bearing fails, it can cause the engine to seize, leading to a sudden loss of power while driving, which could result in an accident. **Reproduction/Confirmation:** - I have reported these issues to the Honda dealership multiple times. Despite my concerns and detailed descriptions of the symptoms, the dealership has been unable to diagnose the problem definitively. - The problem has not been conclusively reproduced or confirmed by the dealer due to the vehicle not being included in the recall. **Inspections:** - Inspected by Honda dealership multiple times, but the issue was not confirmed due to VIN exclusion from the recall. **Warning Lamps/Messages:** - No warning lamps or messages. Symptoms include persistent engine noise, which first appeared a few months ago. **Additional Information:** - Many 2016 Pilot owners have reported similar issues on forums like [XXX], suggesting a broader problem beyond the current recall. **Request for Action:** Given the symptoms and the existing recall, I request NHTSA investigate expanding the recall to include more VINs with similar issues. This would ensure necessary repairs and prevent potential engine failure and safety risks. Thank you for your attention. I hope a thorough investigation leads to including more affected vehicles in the recall for overall safety and reliability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

- Oro Valley, AZ, USA

problem #446

Jul 222024

Pilot

  • 87,000 miles
The contact owns a 2016 Honda Pilot. While the contact's daughter was driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle failed to restart. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

- Humble, TX, USA

problem #445

Jul 172024

Pilot

  • miles
2016 Honda Pilot EX with 131,000 miles - Connector Rod Issue On [XXX] while driving (40 mph) I heard a loud noise in the engine. The engine then proceeded to smoke profusely that I thought it was on fire. I immediately pulled the car over to the side of the road and shut the engine off while smoke filled the area. After a quick investigation with police who stopped to assist I realized ALL the engine oil leaked all over the road. The car was then towed to Clinton Honda in Annandale, New Jersey where after their mechanics performed a diagnostic it was determined the "Connector Rod" broke and went through the engine block. Clinton Honda informed me it would require a new motor ($5k) and labor ($4.5k) to resolve the issue. Since it was no longer under normal / extended warranty Clinton Honda was unwilling to repair the vehicle at their expense. I then proceeded to research the issue on the internet and discovered Honda did issue a Recall for this problem. However, my VIN did not fall within the numbers identified on the Recall. After doing a little more research I discovered that numerous Pilot owners experienced the same issue but their cars didn't fall within the impacted VINs on the recall and Honda Corporation did nothing to assist. Clearly Honda Corporation dropped the ball in accurately identifying the affected cars. On Friday, July 19, 2024 I filed a complaint with Honda Corporation to assist with the matter, but I am not very hopeful that they will do anything for me either. My car was always very well maintained and all the service was performed by Clinton Honda on schedule. Please help!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Glen Gardner, NJ, USA

problem #444

Jul 112024

Pilot

  • miles
On July 11, my engine failed on my 2016 Honda Pilot EX-L AWD. My car has 95,000 miles. I had no warning lights or messages prior to complete failure. While driving, out of the blue, the engine started to make rattling noises and sounded horrible. When I was trying to accelerate and merge onto the interstate there was no get up and go. It was very scary for my daughter and I. I immediately got off the highway as soon as I could and approximately 10 minutes later the car stalled out on the side of the road. I had it towed to the Valley Honda dealership where I bought it and have done ALL my regular and recommended maintenance. They diagnosed that the rod bearing broke in cylinder 6. My car is still currently at the Valley Honda dealership.

- Oswego, IL, USA

problem #443

Jun 242024

Pilot

  • miles
With no prior warning while driving on the freeway, two warning messages appeared, Emission systems malfunction and transmission system malfunction.-?? At the same time the D started to blink. We started to lose power to the wheels. Luckily we made it to an off ramp. If this had happened someplace else it could have caused a major accident. We had to have it towed to the Honda dealer. It was caused by a rear bank spool valve failure.

- San Leandro, CA, USA

problem #442

Jul 012022

Pilot

  • miles
July 2022, my wife was in a parking space. She placed the vehicle in reverse and backed out of the parking space. She braked to stop, placed the vehicle in drive and pressed the accelerator. Immediately the car shut off in the middle of the parking lot and the engine light came on. Some strangers helped her push the car out of the way of traffic. She thought the battery died so called USAA and they sent out roadside assistance who tried to jumpstart the battery but it didn't work. The car was towed to the closest Honda dealership and after 30 minutes told us the engine seized. When we asked how that happened, they said they didn't know. Then they tried to buy the car from us, gave us a preprinted buyback flyer and tried to hard sell us into buying a new car. We left and towed it to the Honda dealership where we originally purchased it. They tried to do a full diagnostic, but could not even get into the major components of the engine because it was all seized up, and told us that it would require a new engine. When I asked how this happened, the service manager said neither he nor the mechanic could tell us why or how. They told us to buy a rebuilt engine so we did and paid $8736.80. July 2024, and a friend told me about recall 23V-751. I immediately visited our Honda dealership who told us to open a refund claim with American Honda. American Honda (case#14788790) initially told us our vehicle didn't qualify because its production date was 6/17/2016. We emailed docs/pictures proving the production date of our car is May 16, 2016 and the date of purchase was 6/17/16. Then Honda said the claim was denied because they didn't have proof of oil changes but carfax rpt shows consistent maintenance. Now Honda is saying our VIN doesn't qualify because they use the In Service Date for recall VIN qualification and again claims ours is 6/17/16 (the purchase date) and that there is no record of a transmission flush"!" Honda keeps changing the bar on this recall.

- San Antonio, TX, USA

problem #441

Feb 072019

Pilot

  • miles
The car does the auto shut off then doesn't restart. resulting in a panic to try and restart my car in the middle of an intersection.

- Bloomington, IL, USA

problem #440

Oct 162023

Pilot

  • miles
Transmission issues with jerking and stalling and vehicle showing transmission overheating and improper shifting of gears

- Baton Rouge, LA, USA

problem #439

Jun 242024

Pilot

  • miles
I have an active recall on my honda, the fuel pump. I have had symptoms of this problem over the past year even prior to the recall. Bradenton Honda is refusing to do the recall now, stating my car hasn't stalled and there is no light on. They are waiting until FALL to do the recall but there is a long list. They said they can only do recalls on cars that stall. My car has intermittent losses of power when accelerating. I have issues where all the lights on the dash would just turn on and then it disappeared. Now the alternator is dead and a faulty fuel pump can cause this. I don't want to pay twice for a faulty alternator if Honda won't honor the recall. Honda is stating the recall is not really needed and they feel Honda is making customers nervous. I would like you to contact Bradenton honda and have them honor the recall now.

- Sarasota, FL, USA

problem #438

Jun 182024

Pilot

  • miles
Auto-Engine Idle Restart issue. This is the fifth occurrence of this event over several years. After coming to a full stop at a busy intersection with the Auto Engine Idle function engaged, my vehicle's engine automatically stopped as expected but did not re-start as expected after the light turned green. As a result, traffic behind my vehicle was forced to pull out into other lanes (in several instances crossing into on-coming traffic lanes) to proceed through the intersection. Mechanics and dealers have not been able to replicate or diagnose the issue, and there were no warnings or other problems with my vehicle at the times these events occurred.

- Natick, MA, USA

problem #437

Jun 192024

Pilot

  • miles
Internal failure, the bearings on the crankshaft failed. If an engine fails, the vehicle may lose motive power, increasing the risk of crash, fire and resulting injury. Yes, this appears to be a very common issue with 2016 Honda Pilots. They have a safety recall for a very limited number of VINS associated with this issue. Safety Recall 23-097: Safety Recall: 2016-?"19 Multi-Model Connecting Rod Bearing Stop Sale No warning lights or indicators prior to the issue.

- Pasco, WA, USA

problem #436

Apr 172024

Pilot

  • miles
Honda pilot has multiple warning lights problem. I am an extremely normal and safe driver. However, the warning sign turns on and off again and again. parking collision Warning, Forward Collision Warning, Lane Departure Warning, Adaptive Cruise Control, Emissions System Problem This happens frequently when turning on the engine or while driving. Even there have been no accidents, no electrical changes, and even the battery was recently replaced. so I went to an auto shop and had it repaired. The car shop also said that there are too many Honda cars with this symptom. However, even after several days, the same symptoms are recurring. Sometimes it's on and sometimes it's off and it's a mess. It's all directly related to safety, so I feel very stressed every time I drive. If a safety warning light comes on while driving, the driver becomes anxious and doubts safety. I google the forum [XXX] ) and found that there were so many drivers experiencing the same symptoms as me, and they were all seriously concerned and threatened about safety. This symptom has continued since this spring. It's stressful every time I turn on the engine. I don't understand why a car that I paid many dollars for has such safety issues. We respectfully request an official problem resolution and recall from Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Diamond Bar, CA, USA

problem #435

Jul 152023

Pilot

  • miles
The engine failed in July of 2023. The vehicle was being driven on the freeway and lost complete power. New driver was behind the wheel at night going approximately 70 mph and no warning lights came on until vehicle lost power. Lights and ringing sounds then occured. Vehcile towed to dealership. Confirmed engine seized and could not confirm as to why this occured. Vehicle had coolant, gas and oil. No signs of damage in other parts. Recommendation was to replace enginge. Honda corporation refused to assist with replacing engine. November 12, 2023 recall 23V751000 was issued for engines indicating rod bearing may wear and seize the engine for certain 2016 Honda Pilot. My vehicle was not included in this recall and Honda refuses to assist with reimbursement as states in the recall.

- Brea, CA, USA

problem #434

Jun 172024

Pilot

  • miles
My 2016 Honda pilot with 3.5 engine has known issues for rod bearing failure campaign # 24-001 has failed. In speaking with the Honda Dealership they stated that I needed to call American Honda to get my vin added to the campaign since I have had this issue. American Honda refused to do this and expects me to pay for an engine replacement and possibly get reimbursed later. This is unacceptable. I see many complaints online with the same circumstances. I bought a Honda for reliability but yet this has been a known issue for years and American Honda is not addressing it. I can't afford a new motor. Because this is a manufacturer defect Honda needs to take responsibility. Please help!

- Clearwater, FL, USA

problem #433

May 272024

Pilot

  • miles
Skipping whole driving

- Waterloo, SC, USA

problem #432

Jun 172023

Pilot

  • miles
1.Engine connecting rod bearing failed causing engine to seize. 2.Push button start will not work most of time so cannot start car or shut it off at times Safety: Engine locked up while driving down a 2 lane road with no shoulder. Causing an issues with cars traveling in both directions till i could get vehicle towed. Starting/ shutting off issue is on going. Connecting rod bearing failure was confirmed by dealer, but Honda says my Vin is not part of the recall and will do nothing about it. Had to pay for repairs 7K+ out of my own pocket. I got engine replaced and 6 months later start/ stop button issue is happening and they had a recall for this also that they say my Vin is not included. When engine bearing seized happened suddenly. All lights on dash come on and engine stopped. When tried to restart engine would not turn. They start button issue has a message saying electronic start problem.

- Donnellson, IA, USA

problem #431

Jun 092024

Pilot

  • miles
The vehicle has had so many problems since it was new. We are the only owners this vehicle has always been unsafe. Auto idle has always turned car off and left me stuck in traffic. The engine just failed. Multiple malfunction indicators lights came on flashing D (drive) light, engine light, emissions light. Vehicle was shuddering under acceleration. Vehicle stopped as unsafe and had it towed.

- Carlsbad, CA, USA

problem #430

Jun 042024

Pilot

  • miles
Mechanic looked at it and said their is internal engine failure, also known as "Rod Knock". He then advised me to take it to a Honda dealer because of the known recall.

- Irondale, OH, USA

problem #429

Jun 062024

Pilot

  • miles
This is a 9 year old vehicle that should not be stalling and shutting down. I had to be towed twice and have the fuel pumps replaced. Honda feels like they are not responsible. The fuel pump on the 2016 Honda pilot is no good. I should not have to replace the fuel pumps in a 9 year old car. Honda should reimburse myself and several others. Please make this a recall or a warranty extension. I almost crashed and rear ended because the vehicle stop working on the highway. Please help all of us 2016 Honda Pilot owners.

- Staten Island, NY, USA

Read the next 20 complaints »