10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
33,303 miles

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« Read the previous 20 complaints

problem #84

May 162022

Pilot

  • miles
While at a stop light, with the engine "Auto Start/Stop" switch engaged, I released my foot from the brake, and the car died. I was totally confused as to what occurred. After a minute or two I was able to restart the car. I was very concerned about being re-ended as when the light changed to green is when the car died. I had no advance warning of a problem, and it just died unexpectedly as I released my foot from the break. No lights on the dash either. I notified my dealer, who had never heard of this happening, and said when I can, please bring it in. In as much as the incident occurred in May 2022, and hadn't happened since, I did not take my car into the dealer. I can take my car in at any time to be examined.

- Peoria, AZ, USA

problem #83

Apr 012022

Pilot

  • miles
Unknown. Background: Driving vehicle and engine warning came on. Looked up code and it was due to injector failure. Dealership changed injectors and reprogrammed. Now vehicle gets nowhere the gas mileage and the start/stop has stopped. That doesn't bother me as bad due to it shut off at light one day and would not start back for about a min. Then started and went it's way.

- Johnsonville, SC, USA

problem #82

May 282022

Pilot

  • miles
Every single time I get in my car to drive. I experience julting when I am speeding up but it mostly happens in between 30mph and 50mph. Sometimes in between 70mph and 80mph as well. It has been going on for a year and a half and no one can figure out what it is. There needs to be a recall because it is dangerous for myself and other drivers. To the point where I am going to sell this car and get a different make

- Dyess Afb, TX, USA

problem #81

Mar 312022

Pilot

  • miles
Driving the vehicle started to quickly lose power for about 15 seconds and it stalled while at speed on an interstate. Luckily I was in the right lane and was able to pull out of traffic onto the shoulder. The car had all the lights flash on the dashboard. The check engine, the hill assist, the oil, power steering, etc...i mean all the lights. I turned the car off through its power button and waiting about a meeting and attempted to restart the vehicle. It would not restart. I repeated this action. After two more failed attempts i went and opened the hood to check to see if there was a visible problems or potential a lose sensor connection. The engine looked ok. The main sensors were connected. I again tried to restart the car. The car started and drove about half a mile before losing power again. I repeated all of the above. Again. After about 45 mins the vehicle started even though nothing had actually changed. I didn't do anything. I took the car with the check engine light still on to autozone where they plugged the computer in to tell me my fuel pump wasn't working. Code P0087 registered. The next day the computer cleared itself and has been running. My mechanic said Honda had released a TSB pertaining to the fuel pump with new lines. Unfortunately there is a nation wide shortage of those parts so my car cannot be fixed. I feel unsafe. I dont know if the car will work or not. Its terrifying

- Denver, CO, USA

problem #80

Mar 162022

Pilot

  • miles
I received a letter in the mail from Honda North America in early 2022 stating that my vehicle/vin was covered under an extended warranty on emissions systems problems. HONDA TSB 20-100. I took my car in to the local dealer, dealer performed a software update, 2 days after software update, all warning lights turn on in dash and do not go away. Check engine light, Power steering problem, hill start assist, vehicle stability control, trailer assist, traction control. Took vehicle back to the dealership. The service advisor takes the car back and when I return a few hours later he states that his technician informed him the injectors must also be replaced when the software update is done. Then I am informed that due to previous salvage history (from 2017) the vehicle emissions warranty extension will not be covered by Honda and I will be required to pay roughly $1,500 for this repair. The TSB states that all 2016 Honda pilots are covered. The faulty injectors were an issue from the factory on every single last 2016 pilot that was produced. The dealership caused these lights to come on and now wants me to pay to fix the additional issues they caused.

- Madison, TN, USA

problem #79

Feb 242022

Pilot

  • miles
Fuel lid keep looked or can't be closed.

- Mayaguez, PR, USA

problem #78

Dec 272021

Pilot

  • miles
Throughout last trip I noticed the transmission would make jerking shifts. While on the interstate during a pass travelling at 73 Mph the transmission down shifted and made a loud banging sound, engine lost power but was revving high, I could not accelerate to get away from surrounding traffic. A transmission error come up as I maneuvered the vehicle out of the road to avoid being hit by other vehicles. The AWD error came one and later an emissions error. Once the car was out of the road safely I was able to engage the e-brake then put it into neutral then park. AWD and emissions error remained on. After a minute turn car off then on, emissions error remained on and the car could operate. This scared the family as we could have been rare ended in traffic. Honda dealership in my town could not diagnose the issue. This is the second time this has happened.

- Newnan, GA, USA

problem #77

Nov 222018

Pilot

  • miles
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.

- Belchertown, MA, USA

problem #76

Aug 052021

Pilot

  • miles
In the past 4 months, each time my Honda Pilot is stopped at a light or in slow traffic, the idle stop will engage and shut off the engine. In order for the engine to turn back on, we have to put our foot on the brake, place car in park, and push the start button to get it to start again. Each time we have taken it to the dealer or a car repair shop, they test the battery and it is fine. While we have not had an accident yet, we have come close due to cars behind us not knowing our vehicle is having an issue. The most recent time occurred in a toll booth line leaving NYC with a line of traffic behind us. Another issue we have experienced is with our fuel injector. Our Pilot was manufactured when there were known failures with fuel injectors. The fuel injector malfunctioned while driving with our three kids down a hill. The car lost power and we had to coast down a hill. Thankfully, an exit was nearby and we were able to come to a stop. Vehicle was serviced at a local dealer. Although there were know issues with fuel injectors, we still had to pay for the replacement and the vehicle's manufacturers warranty was still valid.

- Imperial, PA, USA

problem #75

Feb 012018

Pilot

  • miles
The components that have failed are the fuel injectors and catalytic converter. This is according to the Honda dealerships diagnostics. Whenever I press the gas the car hesitates, shudders, shakes, and wont accelerate. This has been an ongoing issue for the past 4 years when the car was 1 year old. It has gradually become worse.My children's safety as well as my safety are put at risk every time I drive. But one example was when I was entering the highway, I tried to speed up and couldn't and almost crashed with another car because my car wasn't functioning correctly and I wasnt able to merge correctly. The dealership has confirmed the issue but wont take responsibility on fixing it. They want me to pay out of pocket. No it has not been inspected by the manufacturer, police, etc. At first there were no warning lamps, but there was a slight hesitation. Eventually, when the car started getting worse, the emissions light as well as check engine light came on. Took it it to the dealership and they got Catalytic converter P0430 error code. However, the dealership kept saying it was fuel injectors issue since it was no longer under warranty and they wanted me to pay for it. Fuel injector warranty is covered until 36k miles and I was at 60k miles.I did replace the fuel injectors with a different mechanic and that didn't fix the problem. Still drove the same. Now that I am over 100k miles on my vehicle, they are saying it's the catalytic converter because that warranty ran out at 80k miles and I would have to pay for it. I am not the only 2016 Honda Pilot owner having these issues and Honda is aware of it but wont take responsibility for it. I cannot afford to get a new car. This year model came out faulty and Honda has made bulletins regarding the issue, but wont cover the cost to fix the cars. They should be held responsible.

- Mckinney, TX, USA

problem #74

May 062021

Pilot

  • 39,000 miles
Recurring problem with idle stop feature causing car engine to shut off completely (even when disabled), resulting in an error message and requiring the car to be turned off and on. This is a safety issue while driving, especially if in an intersection while turning. Https://https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/page-13

- Riva, MD, USA

problem #73

May 012019

Pilot

  • 36,000 miles
Vehicle stationary. Auto engine idle engaged. Car losses power. Been happening for several year. Dealer says nothing wrong. Now on two occasions, car has stalled when brake released to re-engage engine. Car going into shop. Car is stationary and basically stalls. Sometimes power loss disables collision mitigation systems

- Columbus, OH, USA

problem #72

Mar 102021

Pilot

  • 65,832 miles
Twice in the last week my Honda Pilot has shut off when auto-idling at a stop light. The car should remain in drive but when I looked down it had shifted to neutral. The first message on the dash briefly flashed 'crash mitigation problem' and then instructed me to put the car in park and push the engine start button. After this incident, I turned off the crash mitigation system. A couple days later (today), the same thing happened. No crash mitigation system flash but instructions to put the car in park and press then engine start button. Both times the engine was on and in drive. Auto idling was enabled. I have only owned this car for two months.

- Simpsonville, SC, USA

problem #71

Dec 132020

Pilot

  • miles
My 2016 Honda Pilot is giving me problems on filling up my gas tank. My car has 46000 mile and I don't think any parts are damaged cause it only 5 yes old. I tried looking for answers in the web but no one had a clue yet there was lots of people familiar with this problem. Is there anyway you guys can help me with this. It happens every time I try to fill my gas tank it stops filling as if it's full but it's not. It takes me a long time to fill it up.

- Ozone Pk, NY, USA

problem #70

Dec 212020

Pilot

  • 107,000 miles
Check engine light on and when diagnosed by the repair shop the code P0456 which is very small evap leak. This should have been taken care of with the recall on this car. The repair shop printed all of the recalls and told me most likely it would need the fuel tank replaced which is cover under a recall. They told me to go to the dealership and see of the recall work has been completed. The dealership advised that the recall was done in the past.

- Jacksonville, FL, USA

problem #69

Aug 172020

Pilot

  • 77,000 miles
Check engine light (cel) appears, randomly when parked or in motion, indicating a problem with emissions system. Cel began to appear at approximately 77,000 miles. Car now has over 85,000 miles. I purchased the vehicle used, when it had 68,000 miles. I have never driven outside of the U.S.. cel appears at various speeds between 0 and 60 mph. When in motion and cel is displayed, engine hesitation occurs causing me to increase vehicle speed and engine RPM to ensure I have sufficient power to: Complete a turn, pass another vehicle, or make it up a hill. I am never sure I will have enough power. Additionally, the mileage economy display changes from shades of green to solid white. Cel remains visible on dashboard until it randomly disappears. Cel will remain lit ranging from 30 minutes to several days and disappear at various speeds. When it disappears, engine hesitation stops and economy display returns to shades of green depending on whether accelerating or decelerating. I first believed it to be a problem with the fuel tank cap. However, the cap is a hinged flap that returns to the closed position after I have finished refueling. I predominantly use E87 octane with ethanol. But E89 fuel makes no difference because the cel and hesitation randomly still occur. I have not taken to a repair shop because I have not had the opportunity to when the cel is displayed. The repair shop stated they can only diagnose when the cel is displayed. Similar descriptions from other Honda Pilot owners can be found at https://www.piloteers.org/threads/emissions-system-problem-check-engine-light.157705/.

- Swansea, IL, USA

problem #68

Dec 092020

Pilot

  • miles
When my car fuel went down to empty the light came on and I pulled over to get gas. When I pushed the automatic release button my fuel door would not open. I searched up possible causes and found a video of a man demonstrating where you can find a manual lever to pole to release the fuel door. I found the lever and pulled it at the door would not open. Thankfully I was not too far away from home and drove home on my empty tank. If I had been somewhere far away this could have been disastrous. I took it to the Honda dealer who had to pull apart half of my car to get to the place to fix it. I had also read online that this has happened to other Honda Pilot owners. It seems dangerous.

- Reston, VA, USA

problem #67

Oct 232020

Pilot

  • 35,000 miles
When pressing the gas pedal, the vehicle has a hesitationin to it. My foot remains on the gas pedal and still has the hesitation or jerking motion, which can be felt in the front passenger seat. We had the oil changed the week before we left to go out of state. It has continued on since then.

- Raleigh, NC, USA

problem #66

Oct 312020

Pilot

  • 53,737 miles
A known tsb# 18-025 (fuel injector problem) was outside our warranty and Honda would not replace it. Due to the fuel injector issue the vehicle burns excessive amounts of gasoline per tank. I have recorded approximately 160 miles per tank of fuel. In addition to throwing emissions related check engine codes.

- Morgantown, WV, USA

problem #65

Sep 052020

Pilot

  • 55,000 miles
My car will die after being stopped (ex. At a red light, stop sign) and will not restart right away. Sometimes it doesn't die completely. When it does you are unable to put the car into park or engage the emergency lights. This has happened where we were stopped at a red-light and the car died and would not restart. A car behind us was approaching the light and saw that it was green, quickly came up behind us honking their horn and lucky was able to move to the other lane to avoid hitting us. This seams to happen when we forget to turn off the auto idle stop. This is something you have to push everyone you start the car. I took the car to the dealer they put in a new transmission and changed the timing belt. Previously I had the cars fuel injectors replaced. After all this work the car is still dying and it is happening more frequently. The dealership says they have heard of this problem but don't know of a fix yet.

- Knoxville, TN, USA

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