10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
33,303 miles

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« Read the previous 20 complaints

problem #44

Jan 302019

Pilot

  • 70,000 miles
At just over 70K miles, I get the dreaded "emissions system problem" when I start my car the other morning. I immediately take it to a Honda dealership for diagnosis and I am told I will need all 6 fuel injectors replaced. Interestingly enough, Honda's tsb 018-25 indicates the probable cause of this fuel injector issue as an issue that occurred during the manufacturing process, yet they have not been fully transparent about the issue, nor have they issued a recall. My vehicle is also returning the exact error code as indicated in the bulletin (P0301). The bulletin I am referring to (version 2) was released in April 2018. Had Honda been transparent and notified customers of this issue during this time frame, it seems as though many customers would have had the opportunity to have the injectors replaced, for free, during their 3 year/36K warranty. Well, now many of the Pilot owners are beyond this point and figuring the issue out the hard way and potentially having to foot a $1500-$2000 bill. Deceptive and deceitful behavior like this should not be tolerated. I have owned five Honda automobile/motorcycle products in my lifetime and this is the first issue I have ever encountered. The 2016 Pilot has severe quality issues. This is also a safety issue and should be a warranty repair without a doubt.

- Milwaukee, WI, USA

problem #43

Jan 252020

Pilot

  • miles
Emission issue started showing as a warning sign. And, it comes and goes to even properly report the issue. However, after 3 years mark (42, ooo miles) it showed all the possible signs on the screen. Honda service center says that fuel injectors went bad. It takes $1350 to fix it. I have picture proofs saying that the emission issue popped up well before 32 months after purchase (in warranty).

- Morgantown, WV, USA

problem #42

Jan 262020

Pilot

  • 80,000 miles
Emissions system error displayed on the dashboard while driving. Next day I took to the dealer and he said that there is an issue with the fuel injectors and the whole fuel injector unit should be replaced. Since my vehicle is out of 3 yr/36000 miles warranty, the dealer quoted $1700 to replace the fuel injectors. I'm very suppressed see this issue on relatively new vehicle.

- Daleville, VA, USA

problem #41

Nov 222019

Pilot

  • 87,000 miles
While driving my 2016 exl Honda Pilot AWD, it began displaying multiple codes such as hill start assist, road departure, emissions system, power steering, and, tsa. I took it right away to a nearby auto zone and the code they gave me was P0304 cylinder misfire. When I took it to hendrick Honda the codes were no longer flashing. But they ran the diagnostic and performed regular maintenance on the car and I informed that their was a $1,500 repair charge for fuel injectors. After researching this problem I found out that their was service bulletin 18-025. This service states that the probable cause is debris from the high pressure pump or the fuel inceptor machining process can cause interval wear or clogging inside the injector which requires replacement of the fuel injectors. This is a big safety concern for me and my family. A failing fuel injector could leave us stranded or stall out on a highway. In addition, it lowers gas mileage, increases emissions, and can lead to a host of other dangerous failures in your vehicle. It is my hope that Honda will be required to issue a recall for their faulty fuel injectors.

- North Charleston, SC, USA

problem #40

Jan 102020

Pilot

  • 41,460 miles
Multiple warning lights on the dash, check engine light is on including road departure mitigation warning, trailer stability assist warning, hill start assist warning, vehicle stability assist warning, emissions system control warning, all wheel drive system warning, power steering warning and acc warning where all came up at the same time with a sudden jerk and car cannot go beyond 20 mi/hr while I was driving in the highway that almost got me into an accident with an individual on the rear almost bumped me. Now I'm afraid to drive it. I actually got the attention of my dealer (norris Honda) when the jerking started at the mileage of 34,100 miles and happened several times but with no warning light coming on. They did a test drive and it so happened that it didn't happen when they tested it and no check engine light on. They told me that they have had several incidence of the same problem with other customers with Honda Pilot 2016 and 2017 and is a common issue and ended up having to change the fuel injectors and have solved their problem. The problem though is, my car is only 3yrs old and having all these problems now and they charge $1800 to change the injectors, which I think is way too much for a fairly new car with dealer being aware of the first jerking problems before the warranty ended. I have been having all Honda cars since I started having a car because of its reliability and performance and now this happened. It has been a very common problem but no recall has been made. I hope that there will be no accidents with one losing life before a recall is made. I hope you can help me out with this, thank you

- Perry Hall, MD, USA

problem #39

Jan 062020

Pilot

  • 35,000 miles
The fuel injectors have to be replaced every 30 to 40K miles in this vehicle. Honda is aware of the issue and has no fix other than to reinstall the same bad injectors so the problem has happened 2 times on my vehicle

- Rapid City, SD, USA

problem #38

Dec 232019

Pilot

  • miles
I've had multiple issues including faulty fuel injectors, faulty collision mitigation system, faulty homelink transmitter, audio bluetooth that resets on its own and now the latest one is a keyless start system problem. In addition, I continue to have this issue that when I am driving the car sense something in front (where there is nothing) and it breaks, also driving in highway or above 50 and try to press breaks, the steering wheel shakes. My car has a little over 36K miles and all these things have happened since 34K miles.

- Coppell, TX, USA

problem #37

Dec 052019

Pilot

  • 47,000 miles
Fragments from the manufacturing process of fuel injectors are clogging the fuel system and cause failure for a properly running engine. Accelerating especially is worrisome as the engine is misfiring. American Honda motor company is aware and has a tsb for this. We are not driving is at this time because Honda dealership says it is not safe to drive.

- Kewaskum, WI, USA

problem #36

Dec 112019

Pilot

  • 49,000 miles
After fueling, no topping off, drips or leaks, very strong gas odor in interior. So strong couldn't drive. Had to leave it sit with open windows. Strong fuel smell continued throughout day, continued milder smell, but very noticeable next day. Went to dealer, they found no problems. Keeping it overnight. After research Honda knows about problem but has no current fix or offers of buyback.

- Raleigh, NC, USA

problem #35

Nov 162019

Pilot

  • 93,000 miles
The 2016 Honda Pilot featured redesigned fuel injectors that are under intense psi. After approx. 3 years, they all need to be replaced. Most fuel injectors are designed to last the life of a car. Moreover, it's is statistically extrememly improbable that every fuel injector would go bad at the same time. Apparently, the fuel injectors are putting off tiny pieces of metal that are building up inside and rendering them useless. If untreated, this could cause the car to break down and become a hazard if driving at that time. Honda even recognizes the defect in that they have put out an internal service memo directing their service departments to replace all the injectors when they see this issue come in. That said, they have not issued a voluntary recall or extended warranty instead opting to let customers feel the burden of replacing all of their injectors at a cost of $1500 every three years. There have been approx. 407,666 Honda Pilot sold since 2016 and all of them are subject to this problem. A quick glance online shows hundreds if not thousands of complaints regarding this.

- Wesley Chapel, FL, USA

problem #34

Nov 042019

Pilot

  • 41,632 miles
Our 2016 Honda Pilot had a check engine light for fault code P0420. Dealer diagnosis was faulty fuel injectors in cylinders 2 and 3. dealer replaced all 6 fuel injectors free of charge. It seems preposterous that any of the 6 fuel injectors had failed with only 41,632 miles on the odometer. Honda is clearly aware of the issue as they released service bulletin 18-025. In my opinion, this should be a national recall instead of a service bulletin. And Honda should foot the bill for any of the affected vehicles, regardless of years in service or miles

- Burlington, WA, USA

problem #33

Nov 132019

Pilot

  • 62,000 miles
Check engine light appeared. Dealer inspected and determined fuel injector damage. Honda service bulletin states "debris from the high pressure pump or the fuel injector machining process can cause internal wear or clogging inside the injector". Honda does not consider this to be manufacturer defect despite fuel injectors not designed to wear out at 62K miles.

- Marietta, GA, USA

problem #32

Oct 282019

Pilot

  • 43,400 miles
Warning light on dash. Emissions systems problem. Honda service says I need to replace fuel injectors for $1500. This seems to be an issue with this model. It should be a recall I think.

- Charlottesville, VA, USA

problem #31

Oct 182019

Pilot

  • 62,500 miles
We bought a 2016 Honda Pilot ex AWD from a dealer a month ago with 62K miles on it. Three days ago an emission system problem and check engine light came on. We took it to the Honda dealer immediately and the codes were P0430 and P219B. They diagnosed that one of the cylinders was running rich and misfiring. All 6 fuel injectors and a flex pipe needed to be changed. The estimated cost was $1700. I called Honda America thinking this is happening too early to a 3 year old car with relatively few miles on it. My other 2011 Honda is at 145K and never needed fuel injector replacement. I researched it online and found that this is a common problem among 2016 Pilot and there is a service bulletin for it 18-025. Honda America said there is no recall on it and that the 3 year 36K warranty is over. I am aware of those, but a 3 year old Honda should not need this replacement. They are researching if they should assist with the cost of the repair, and will get back to me in a few days. However, I would urge others with similar problems make a complaint here and pressure for a recall. If this problem continues and the car goes to limb mode in the middle of driving, it could lead to an accident. It would also not be safe being stuck next to a highway with a car not working. I am glad in my case it was noticed early on when the light came on. This is also an expensive repair early on in a car and should be fully covered by Honda.

- Conroe, TX, USA

problem #30

Oct 132019

Pilot

  • 94,000 miles
Emissions system problem light appears. Many other warning lights come on as well. Then the engine light starts to blink. The car starts to shake and sputtered and will not accelerate. The car manual states to immediately pull over and let engine sit for 10 minutes, then drive immediately to dealer. This has happened when pulling our boat and we were unable to pull over safely. This poses a risk of fire. It has also occurred when I am not in a safe neighborhood to pull over. The first few times, the dealer was not open when it was occurring. Now the dealer has inspected it. They retrieved misfire dtc's and P219A code. Found fuel injectors are cause of dtc. Honda issued a Honda servie bulletin for this issue tsb A18-025. They also redesigned the fuel injectors and are no longer using the old ones. Many vehicles are effected by this issue. They want $1500 for repair.

- Canton, MI, USA

problem #29

Jan 152019

Pilot

  • 46,500 miles
I purchased the car at around 43,000 and first 'emission system problem' light appeared in the car dash around 46,500 miles. I got an appointment from my Honda dealership for diagnosis, but by the time I brought it, the light had gone off. They read the diagnostic code and updated software part of tsb #17-036. After couple hundred miles, light kept coming on-off and every time I got appointment it disappeared and I cancelled the appointment. Finally I decided to take it to the dealership at 58.500 miles even if there is no light in the dashboard. They read the same software code but they run diagnosis and finally found issue with injectors. They told me that injectors need to be replaced. I reached to american Honda and made them aware of my problem. After waiting nearly 1-week, Honda dealer reached me and said american Honda is not accepting responsibility for this issue since it is consider as part of 3 years/36.000 miles warranty. They were able to find injector issue after running diagnosis for 3-4 hours and there is no evidence showing this issue is user related. American Honda issued service bulletin for this issue(tsb #18-025) which shows this is a very common issue for Pilot models and I'm wondering if there is any production/design problem and might need a recall for future risks.

- Cincinnati, OH, USA

problem #28

May 012019

Pilot

  • 58,000 miles
Warning light: Emission systems problem I purchased the car at around 56,000 miles from a non-Honda dealership. This light first appeared around 58,000 miles when I turned the car on in my driveway to go to work. I called my local mechanic (I.e not a Honda dealership) to ask to bring it in for diagnosis, but by the time I brought it in about 3 days later, the light had gone off. My mechanic read the diagnostic code P0430. Per tsb #17-036, this code meant I needed to update PCM software, and he told me to talk it to a Honda dealership. From this point until I took it to the Honda dealership, the warning continued to go on and off for days at a time. I went to the dealership on 6/8/19 and the car was at 59,184 miles. I told the service advisor what I had done so far. After diagnosis, he informed me that the PCM software had already been updated by the previous owner, and that they found code P0430 B2 cat fault, indicating the need for a new catalytic converter. This fell under the emissions warranty and it was replaced a not cost to me. Shortly thereafter, the warning light pattern occurred again, coming on and off sporadically. I waited a while before taking it back to the dealership, but took it there on 9/21/19 with 64,788 miles. This time, the diagnosis was codes P0430 and P219B, which is explained is tsb #18-025, and I was informed I would need new fuel injectors, which would not be covered under any remaining warranty.

- Waukesha, WI, USA

problem #27

Aug 012019

Pilot

  • 65,000 miles
The systems emission light continues to come on and off. Also the car seems to have trouble with receiving fuel correctly and the car seems to hesitate about when accelerating. Known problem with the fuel injectors on the 2016 Pilot but mine was not part of the recall for some reason.

- Monclova, OH, USA

problem #26

Sep 202019

Pilot

  • 49,000 miles
Gas tank leaking in garage while engine off

- Conway, SC, USA

problem #25

Aug 292019

Pilot

  • 34,671 miles
On 8/29/2019 I received an error code that appeared on the center dash display unit of my 2016 Honda Pilot. The error code said "emissions system problem". I took my car to the Honda dealership where I purchased the vehicle from, as a certified used car, and they were able to obtain an error code from the vehicle. The error code was "P219A/B - for fuel injectors. The service advisor informed me that this indicated that the fuel injectors were faulty and they were out of warranty (3 yrs or 36,000 miles)and I would be needing to replace all 6 fuel injectors. It was stated that the fuel injectors for this make and model come as a set of 6 and you can not purchase them as individual injectors. Honda part number 16010-rlv-315 appears to confirm this. My vehicle only has 34671 miles at this date and it is hard to believe that fuel injectors can be bad with this mileage. A search of the Honda Pilot owners website shows that numerous other 2016 Pilot owners are having the same problem with roughly the same mileage. I believe this is a faulty product and I should not have to sustain repair or replacement expense. With this being a fuel system component, I wonder what would happen if one or more injectors were to fail completely at highway speeds and in a severe traffic situation?

- Lexington, KY, USA

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